I purchased a steamer. Sadly the quality was not as promised and we tried to send it back. After many attempts because the label apparently could not be read and the slow reply of the customer service we managed to send it back.
Again after multiple tries to contact the customer service - I received an answer from them after 2 weeks saying they are not accepting the return because the product works fine - they tested themself.
As I said I would like my refund they said there are marks on the product and they won’t give the money back. Which is total nonsense.
Had to open a case now via PayPal because the customer service was unable to solve this.
Review by Conchi4 months ago
Perfect product, cheaper than other stores, free and very fast shipping (FRANCE)
Great purchase ! I really recommend BYFLOU !
Review by Deasya9 months ago
Best service and communication!
Review by JGalt9 months ago
Excellent service overall
Review by Marette Milum9 months ago
Quick delivery, nicely packed and fair delivery prices.
Review by Published9 months ago
Excellent fast shipping
Review by Moshoda Tverin10 months ago
Great white glow customer service, quick response, quick delivery!, You really care! Thank you.
Review by Ybg10 months ago
We ordered a heavy chair with ByFlou, and unfortunately we had bad luck as it arrived damaged, by fault of DHL, because they did not care for the package very well during transport. We contacted ByFlou, and from the beginning they were so very helpful to us and responded fast, and solved the problem too! Even though this obviously was the fault of DHL. Would definitely recommend buying with them, great customer care!
Review by Tiennot Derrow10 months ago
Fast delivery and supernice packagin! Great collection of good designers. Overall a very good experience shopping at Byflou.
Review by Thomas Zambino11 months ago
The product was delivered at a wrong address.
Review by Unicka11 months ago
Review by Pritiva1 year ago
They don't send to the address you indicate, you need to collect in a transport agency.
Review by Darxyl Neprash1 year ago
Couldn't fault the service at all. The communication was fantastic at every stage and the presentation and personalisation was a great touch.
Review by Horaaahora1 year ago
God shopping side med relevant information og billeder om produktet. Hurtig levering og god service.
Review by Piste1 year ago
Very smooth and straight forward online ordering process.
Had to deal with the customer service for some information and change on my order, and the quality as well as the speed of the response was outstanding.
Great job, will certainly recommend and re-order there :-) !
Review by Nourredine1 year ago
Great service. Thank you.
Review by Loka Gamauf1 year ago
Products are in good quality sizes are standard fast delivery and good services!
Review by Sritej1 year ago
Review by Marquies Bridgette1 year ago
Hurtig ekspedition og levering.🙂
Review by Rintaro Osmaeva1 year ago
Hurtig levering - fin service - intet at klage over😃👍🏻