Ordered a Tech2 with GM/Saab etc.. pcmcia card, but I got just a GM card. When I emailed them I was told I had ordered the wrong card and I pointed out my original order which said plainly what I ordered. I had to order the "correct" card and pay again. Got the new card today and it is identical to the first one. No documents accompanied the tech2 order so I've had to sort through the blank discs to figure it out. Bottom line..... Won't buy from them again.
Review by Fluturije2 years ago
I also advise that any good review here is spurious. I got the same excuse (5 day national holiday) they don’t respond to inquiry and I haven’t received my purchase. Most website options lead to a “this page does not exist” message. I’m about certain that I have been ripped off. Not a peep from them in three weeks and the tracking system they provide has said “shipped” from day one - nothing else.
Avoid these people
Review by Momszii2 years ago
First of all, they take down reviews that are anything but positive.
My GM MDI scanner took over 3 weeks to be shipped. Nothing was happening on it until I emailed them and started posting "where is my product?" on their review site. When they finally acknowledged it, they said it would have to wait another week because Chinese New Year was starting the next day (did I mention I bought this on their Chinese New Year Sale).
When I finally got it, I cannot get any of the 3 computers in my house to recognize it. I emailed them for support and they sent me video links for YouTube. After trying to follow the videos closely and getting even further away from success, I emailed them my setup log files. They did not respond to the log files but they told me that the videos where for another product but would give me an idea of what needed to be done but I should really follow the instructions on the CD rom that came with the product.
They never have commented on my logs.
Lastly, I thought that I might buy the Wifi card for it since the USB was giving me grief. I was told that unlike the “real” MDI's, the one I bought cannot be upgraded. I said that it was not listed that way on the website but they said that their ad states "GM MDI with USB". Like that tells you that the WIFI cards have nothing to plug in to. Every MDI has USB. That is most likely the reason why the network jack shows no activity, it is not hooked to anything.
The product looks nice, I just cannot get it to work and they cannot seem to help me.
Review by Suzyqedmonton Wemigwans3 years ago
Buyobdtool company has really impressed me with the way they handled my software renewal issue. They upgraded my expired MB Compact 4 license for FREE, and even installed it through TeamViewer! Their friendliness and care was really comforting.
Kudos Buyobdtool company and please keep it up.
Review by Avalos4 years ago
Hope to deal with again, fast replay on communication, very fast international shipping.
Review by Malmiss4 years ago
In Buyobdtool, I found the best scan tools!
His service is fast and efficient.
Excellent support! Great site!
I will buy here newly.
Thanks for all.
Review by Siragusa Derrow4 years ago
I have bought 3 dealer scan tools from this company and all work as described. I would recommend this company for anyone to do business with. They mistakenly sent an extra tool that I didn't order, and paid shipping costs to ship back to them. You don't see that kind of quality in customer service anymore. Thank you for wonderful experience.
Review by Vittoriomanuele4 years ago
They have a phenomenal selection of scan tools! Fast and efficient support! Great site!
Review by Bebert4 years ago
I bought my tool seven month ago, and I had some issue came up yesterday. I contacted OBDtools support, and they remotely supported and resolved my issue via team viewer in real time.
Awesome support. thanks, team Buysobdtool.
Review by Dilnawaz5 years ago
I used this company for my first purchases of aftermarket scan tools and have not been disappointed yet. Any questions have been answered professionally and quickly. I would recommend this place to anyone. Even the shipping times are quick considering the location. A+
Review by Hayann5 years ago
Bought many tools and never had any problems also fast DHL shipping.
Review by KJo Barabino5 years ago
what is amazed how fast shipping and price is the best between competitors. Recommend to everyone...
Review by SpiceandTeaGirl5 years ago
Was amazed how shipping was fast and price is the best between competitors. Technical support and customer service are highest standard level.
Review by Koyi5 years ago
Thank you for the attention and personal discounts! I will recommend You to all my friends! Good Luck!
Review by Malsujeto5 years ago
THE TECH 2 SCANNERS ARE AWESOME AND THE LAUNCH SCANNERS ARE INCREDIBLE...KEEP UP THE GREAT DEAL....I'LL KEEP COMING BACK FOR THESE GREAT PRODUCTS....I HAVE RECOMMENDED YOU TO MY FRIENDS AND OTHER MECHANIC FACILITIES AS WELL....FROM OUR TEAM TO YOURS , THANK YOU.
Buyobdtoolshop is rated 4.0 based on
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Henggang Town, Longgang District, Shenzhen, China