I am truly impressed with the timely delivery of what I ordered for from BuyDisplay. within 15 days, the package had arrived my country.
Review by Akiel8 months ago
I've been dealing with this company on and off for over a year. Previously we've had to wait for quantities as low as 100, because they held no stock. As we are now moving into quantity production, I gave them notice in October that we were going to order 500 in January. It's now January, and ... they don't have the stock. In their defense, the company replied -
"Pls note we received 500pcs order from ... on January 16th and the order payment received on Jan 18th. So how shall we start production two months in advance?"
MOST companies would forecast demand and manufacture for stock. My company starts production more than two months in advance, and it's just as well we did, or BuyDisplay would have seriously disrupted our business. I am now seriously worried about this "manufacturer", if indeed it is one. It sounds like they need to get the money first, then scurry off to the ACTUAL manufacturer to order the product so they can ship it to us. I don't think we can do ongoing business with this company. They're probably ok for the hobbyist market but not for real industry.
Review by MBenner10 months ago
Ordering from buydisplay is always a great experience. Their website is easy to use and has all the information I want, We have dealed with 10-15 orders. All the processes are perfect. Wondering why your good reviews on Trustpilot is so few.Maybe people is used to leave negative review and keep silent when they get good service,but I am exceptional at least.
Review by Iñigo Sprankling2 years ago
Purchase made through PayPal. Company had no issues accepting money. Shipping selection was below average. I pad for 4 to 7 day shipping at $30. At the time of this review, the order was placed 8 days ago and I have not received word of the order being processed or shipped. Their site does not allow you to enter invoice numbers to look up if you purchased without having a web account setup so I am unable to check the status. My attempts to receive support via their email correspondence form has not yet rendered results. The purchase for for to 7 in TFT displays with the arduino mega.
Invoice Number: 100024478
Yes, there was an automated invoice sent that says is nothing more than the same information than what was on the check out page, or even the paypal page.
This is the only difference and is the heading on the invoice:
Thank you for your payment to BuyDisplay.com.We've already got it. This commercial invoice is used for your financial department or custom house.The shippment notification with tracking number would be sent you after delivery by email. You can check the status of your order by logging into your account. If you have any questions about your order please contact us at sales at buy display dot com or call us at 86-755-33503871 Monday - Friday, 8:30am - 6:00pm Beijing Time except holidays.
I do not mean to be insensitive towards other cultures and their respective holidays, but I most definitely do not keep track of them. Perhaps it would be a courteous thing to put a notification on your site which informs people of scenarios which would cause your business to stop for a full work week. Not that there is anything wrong with shutting down for the time, but it is very deceptive to have the "Open" sign lit up with nobody behind the cash register. I would have taken my business elsewhere, or drove the hour it would have took to guy buy the same stuff at a store.
Thank you for your efforts, and for the courteous and respectful response.
Thank you for making an offer to compensate potential losses, but it is not necessary. I had placed similar orders with 3 other companies in order to evaluate processing times.
I am a senior software engineer who primarily focuses in and around the eCommerce world. You guys offered very convienient packages for quick prototyping and do so at very reasonable prices. Speaking from experience, in the e-commerce world and in a world which instant gratification is the driving factor for most, it's not enough to have great prices and a solid product. The eCommerce world is very cut throat. Your either in the game or your not. The modification to your software, depending on the platform is at best a few hours of work plus any learning curb. The notification if able, takes seconds to do. If your software does not support it, it is also a few hours of work. Had either or both of those expected features been present, I assure you I would have been accepting and understanding.
Review by Badescu3 years ago
Item arrived faster then I expected, works great, I am very happy, thx
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