I want to first say how great it is to see a veteran-owned company. Their attention to detail, customer service, and all around can do attitude make dealing with them a pleasure. I specifically want to compliment Tom and Laurie both for being outstanding at all they do and taking care of business so thoroughly. BRAVO ZULU GUYS!
Review by CyMan2 months ago
I bought a Stoptech BBK from buybrakes.com and there was a problem with the order. I called customer service and the owner answered the phone, he quickly resolved the issue. The owner was professional and honest. I’m now a happy customer and would buy from them again in a heartbeat.
Review by Iochebed2 months ago
I bought a stoptech bbk for my NSX. Great price and customer service.
Review by Jassar Schoultheis2 months ago
ADAM HUME was a GREAT help getting me set up with front and rear EBC RED brake pads from my 96 Saturn SC2 after Hawk discontinued their HPS (and all other) pads for this car. So, I'm still running and stopping well!
Review by MontanaX2 months ago
Review by Nafeza2 months ago
Not only is their site the easiest way to find brake packages for your car that fit, but they also have great customer service.
In my case, the manufacturer of the pads made them incorrectly but BuyBrakes provided outstanding service to manage it.
Tom who helped me is not only a knowledge ASE Master Tech he made sure I was taken care of and followed up all along the way.
Review by Ubdhoot3 months ago
John handled an international order with grace. A+ customer service.
Review by Manteen3 months ago
Great experience, great prices. Customer service is excellent. I had an issue with delivery and they worked fast to resolve it.
Review by Shariff3 months ago
They price matched then beat it by another $5. Thanks, Adam will come back for repurchases.
Review by Belsum3 months ago
Tom, who responded to my text message service on BuyBrakes.com was very helpful, and knowledgeable. He answered answered the questions I had, and I really appreciate all the help from him, and I look forward to the new brakes to arrive :) Thank you!
Review by Paddock3 months ago
Garry Crook #41
Review by DelaneyBrown3 months ago
I really like dealing with these guys, there knowledgeable on what they sell for what u need or are looking for, and there products are top of the line stuff . would highly recommend..
Review by Sassyspiv Trond4 months ago
Always get brakes here for our three cars. Each household driver has preferences and they take care of each driver's needs
Review by Gedhun Guner4 months ago
They did everything they said they would do and they did it well, I am very satisfied with the cryo-treated slotted sport rotors, my wife and kids are all safer now In a vehicle that can stop faster.
Review by Beettlefor Bratosin4 months ago
Super easy to find affordable rotors with the brake pads as a set. The combo kit was so affordable through buybrakes that I would have been paying the price for only 1 rotor somewhere else. Also I am a Army Veteran and always support Veteran run businesses.
Review by Majeetha4 months ago
My questions and order was handled by Adam. Delivery was prompt as promised, and the new DCT-70 pads took 2.5 sec.off my best lap time.
Review by GreerG4 months ago
Communication prior to my order was awesome. Very responsive and helpful through the whole process. They also had the best prices. Happy to give them my business.
Review by Rashawri4 months ago
Very easy to find what your looking for only wish they had more options for my care since I have the performance package
Review by KingJ4 months ago
Advertised overstock sale on stoptech yet I won’t be receiving my kit for another month or so, false advertising and when I told them so they said it still said check for availability so I guess with this company you have to read between the fine lines. Other than that excited for my kit to come in and the customer service is very prompt.
Review by Peravigliosa Fedyszyn4 months ago
Great prices, had a slight problem ordering from the mobile app but Adam in customer service was really helpful and quick to resolve my issue. Would certainly shop here again.
Review by Angelit4 months ago
Stop in the name of brakes!!
I had a good experience in working through the website to find the brakes and parts I needed. The company offers great optionality as to quality, life and cost options for all buyers. The parts arrived quickly and customer service was fantastic. I highly recommend them for the do it yourselfer!!
Review by Sherlynn4 months ago
Awesome service and awesome prices, will be back!
Review by Banjac Srimun4 months ago
Mixed review. The customer service was very good got the most part. I sent some email asking questions and was given a prompt response (much appreciated). But then there was a problem with the order. Originally I had emailed asking a recommendation for brake pads for my car. I had sent the make and model. Buy Brakes responded asking if my car's origin was Japan or Mexico. I replied with Japan. I was then sent direct links to the pads with recommendations. I used the direct link to order the parts. It was supposed to be 2-day shipping. 3 days passed and no delivery. The 3rd day I was sent an email from Buy Brakes stating that the order could not be completed because there was additional information needed regarding my car. Was the car manufactured in Japan or Mexico? I thought I already answered that question. So now a 2-day delivery will take 8 days!