We are on our third door in 22 months from them. Each one has split in multiple places.
They fail to reply to emails. They do not answer their phones.
This third door has split in just 10 weeks in, probably 12 or 13 places.
Would never recommend them. My wife is an interior designer and she would never use them again. Plenty of other door companies to use.
Review by Sizar1 year ago
Excellent working with Borano. Keep up the good work.
Review by Steelcityshow1 year ago
My experience with Borano has been wonderful. Very friendly and helpful staff. The craftsmanship of the door is perfect. I will definitely use them again.
Review by Hamand1 year ago
The product speaks for itself...Even better in person.. From sales to delivery was an easy process...
Review by KeithO1 year ago
The most beautiful door I have ever had the privilege and honor of placing at our front entrance (hats off to the craftsman) arrived more than 3 months late and with 27 points of damage. Damage ranged from light scratches to pretty severe scuffs - wear damage from not being packed properly, not handling (the crate was in immaculate condition when it arrived). Their answer was a repair kit - which has not arrived 2 months later. Nearly impossible to get on the phone, a nice "Borano" shipping blanket could have prevented the entire experience from going south. Again, hats off to the workmanship, truly beautiful...
Review by Alarik1 year ago
After they collect their deposit, they have horrible customer service. The door got damaged on its way to us and they are taking no responsibility and are giving us a the runaround.
Review by Taboudarajr2 years ago
Your installers were great and cleaned up well and respected my property. The finish and the construction of the doors has improved tremendously since 4 years ago when I purchased doors from Borano before.
Review by Beerelea2 years ago
My wife and I just finished building our 5th home. When it came to picking out our front door we didn't want your typical 1 3/4" lumber yard standard veneer one. Instead we called Borano after searching the internet. Borano uses solid mahogany and is full 2 3/4". Borano also lets you design your door just the way "You" want it. The door came on schedule and was just beautiful. Although the door is large and weighs around 1200 lbs it makes a great impression when you walk up the front stairs. This door will be here long after we have moved on.
Review by Skdibi2 years ago
Fantastic mahogany door and car gate. Top quality wood and the stain is impeccable. Everytime we've needed the door adjusted as the house settled they've come out immediately with no charge. Highly recommended.
Review by Avic Kalen2 years ago
Sam always tries to accommodate our issues and schedule.
Quality of product is excellent also.
Review by Kabushi2 years ago
Love my doors.
Review by Sapphyre2 years ago
Borano installed my door wonderfully. Firstly the door itself is solid, thick and unbelievable quality. Well worth the money. You can't get doors like this from local carpenters. These doors are truly one of a kind. My thought was to get a great front door to make a great first impression for my house and Borano did it! Every time someone walks in my house I get a comment on the door. I've referred two of my friends and they are also super pleased. Also, the installation was very detailed oriented and the staff made sure everything was done perfectly. I definitely recommend this company and their doors without any reservations.
Review by Musaib Rolton2 years ago
I am a General Contractor specializing in single-family custom homes. I have been purchasing exterior doors, interior doors and IPE wood products from Borano for close to the past 10 years. Their products are top quality and a good value. The consistantly deliver the high quality products that they manufacturer within the promised time. They stand behind their poducts and react quickly to service requests.
I would highly recommend them to anyone who asks.
Review by Cosentino Dubla2 years ago
High Quality beautiful door -- I have used Borano previously. Highly recommended from a critical person.
Borano is rated 4.0 based on
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about borano.com.