Every vacation is perfect when I book my place to stay with you
Review by Zgaia2 months ago
We had a fantastic trip to Jordan and particularly enjoyed visiting Petra and Wadi Rum. Our driver Abdullah was very kind and patient. The tour company could improve this tour by providing more details to the driver and tour participants about inclusions, meals, and specific timing around departures, etc, as our experience did not necessarily match what was written in the itinerary, especially the amount of time dedicated to Petra. We loved the meals provided in Wadi Rum and thoroughly enjoyed this overnight experience. The Dead Sea hotel was pleasant and staff were friendly however we were surprised to see that the Dead Sea swimming area was quite dirty. Overall, a highly enjoyable trip.
Review by Hamaiyu2 months ago
I actually booked through Tour Radar who must have gone through Booking-Tours.com. In turn, Booking-Tours.com then contracted with other local tour providers. There was poor communication and with so many individuals and agencies involved something is likely to go wrong. For instance, Booking-Tours.com insisted I was not scheduled for one of the tours, even though I had it in writing from them. My pick-up didn't arrive and I had to call and argue with the agent. The quality of guides and transportation was lacking and I felt like I was on a "cheap" tour. There were even times I was concerned about my safety.
I also feel that I paid 2-3 times as much as I would have paid if I had made arrangements myself/ Everything is available online and if willing to invest the time, you can do way better.
Review by LappinUpFilms Derrow3 months ago
Good organisation of our trip from Eilat to Petra. Friendly staff which tries to make the trip perfect.
Review by Sicen3 months ago
I was very disappointed with many aspects of this tour. I booked with a company called Tour Radar and understood that the tour was operated by Booking Tours. I thought it was a complete tour - i.e. same group of people each day, same tour guide or the days of the tour connected. I did get an itinerary some time before the tour however because of some of the interactions with Tour Radar I had expected to get some more information before the tour. This was not the case. The tour groups were also too large especially on Day 1 although I can now see on the Tour Radar website that it says up to 50 people. On Day 1 of the tour I was extremely surprised with a person from BeninHarim Tours arrived to pick my partner and I up. We were not expecting that. There was no mention of Booking Tours or Tour Radar. In effect we had been booked on 4 individual day tours that were similar but not exactly the same to that in the itinerary I had been given. There was no connection between the days of the tour. There were different people on the tour each day and the guide was different each day. Also it was the Jewish New Year and a lot of businesses were closed which we did not know and had thought our tour company might have told us. Day 1 of the tour to Jerusalem was Ok although there were far too many people on the tour. There was a lot of confusion in the morning as we were picked up and then reallocated to a variety of buses. It was extremely crowded and it was hard to hear information provided by the Tour Guide and we kept losing him. The tour group to such crowded places needs to be far less than 50 for it to be of any value. Day 2 was to Caesarea and other places. This was OK and the tour guide was good, however the driver was not. He was very angry and his driving was not safe on our way back to Tel Aviv. At one point he was nodding off at the wheel. He also was going off the main road to over passes and then coming back to the main road to beat the traffic. Also he was coming up very close to other vehicles and flashing his lights and blaring the horn on the open highway. He should not be driving tourist buses. We didn't go to the 3rd day of the tour as it was to the Dead Sea and we'd been there already as part of a tour in Jordan. We tried to inform BeninHarim by e-mail, on-line and by on-line chat and got no response. On the last day when we arrived at the place where we swapped buses we were told to go on the bus to the Dead Sea. That was not what we had booked for Day 4 - it was Nazareth and Gallilee. After some conversation with the people from BeinHarim we were able to change to the correct bus. The last day of the tour was good - both the guide and bus driver were good. I have just been on Tours with other companies in Turkey, Egypt and Jordan and your tour was way short of the standard of those tours in comparison. Yours was a very expensive tour but I just felt we were on a series of day activities and I could have booked them for ourselves. I am very disappointed and could not recommend either Tour Radar or Booking Tours.
Update - after reading Booking Tours response to my constructive feedback I am even more disapppointed - they have taken no responsibility for my experience and have batted off every one of my concerns. DO NOT BOOK A TOUR WITH THEM I will be telling as many people as I can about my experience with them.
Review by Adner Reyes4 months ago
The people at head office were AMAZING!! Although there were several issues with some of the local representatives, the team at head office always responded promptly to resolve things.
The challenges we had were mostly with the drivers who liked to talk (yell) on their phones continuously, and to text while driving. This makes it very uncomfortable as a passenger, especially when it occurs throughout long rides. One of our drivers even made us sit in the hot car with the air conditioning off while he stopped for a coffee and smoke break, even though we were less than 20 minutes from our final destination where he would have 2 hours to smoke while we went on our tour.
That said, our guide at Petra was incredible, as was our guide in Wadi Rum.
Our hotel in Petra looked quite charming, but as non-smokers we had a very hard time breathing in a room that had clearly been smoked in for decades as the bedding, curtains, carpet and (worst of all) air conditioner were all extremely dusty and smoky. We opted to eventually turn the air con off, even though the temperature was in the 30s, just to help us breath a little better.
Review by Admiree4 months ago
I liked it and I just gave you 5 stars. The tour was very well organized. The hotel and service was top notch. I plan to come again next year.
Review by EillenRo4 months ago
I have used the Booking Tours facilities a couple of times and I am really happy, since the provided tours are excellent. Not only did we visit different places, but also we had the ability to hear a lot of interesting things from the tour guide. The hotel Booking Tours have planned for us to stay in was really cosy and not far away from the seaside, the stuff was really kind and the food was amazing.
5 out of 5!!!
Review by Aysana Korpasova4 months ago
The tour guide was very knowledgeable but had to explain everything on both English and Russian which made everything drag at 40+ degree weather. Would only recommend if only on 1 language.
Review by JesusGotBandz4 months ago
Online booking and the online support was great, also the pick up in Eilat and our driver from the border to petra and back.
The tourguide knew a lot, but was rather rude and stuck in his routine.
I’d recommend visiting Petra anyhow! It’s worth the money and driving for sure!
Review by Frumie Gramaglia4 months ago
We had many problems.
The transport was old and uncomfortable.
Petra by night much worst tan 2 years ago.
We had a problem with an upgrade that cost us $ 90 (so that the room had a bathroom, since they assured us that it did not have one), and then all the rooms in the group had a bathroom. We claimed the return of the upgrade but they told us it was a camp thing. However, in the reservation (of which I have photos) I did not indicate the existence of my upgrade, but all the standard rooms. When claiming it, they only make excuses to justify the payment of $ 90, although it is clear from the reservation that all rooms were the same.
At the Ramada Death Sea Hotel they hadn't even cleaned the room when they gave it to us. The amenities were open, cigarette butts in the room, and dirty in general.
Only the guide (Omar) and the driver were good. Of rest we would never repeat. This was the second time I made the route with them, and it will be the last. Not recommended here and on tripadvisor.
Review by CrisLungu5 months ago
Good value for money, I would recommend this company.
Many thanks 👍
Review by Aflanders5 months ago
The online booking experience was very good. Any questions or concerns were addressed within 24 hours and resolved to our complete satisfaction. Our overall rating for the Israel portion of the tour is 3 stars due to 1) Hotel de la Mer. Unfortunately, this hotel is in desperate need of a renovation and by USA standards would rate as a 2 star hotel. On a positive note, the staff were exceptional as was the daily breakfast and location. 2) Daily Tours are rated with 4 stars. The organization and guides was very good, however the overall impression is that the tours were rushed, and we were very disappointed with the Jericho/Bethlehem tour due to a change in the itinerary that limited our time to see the most important sights in Bethlehem.
Our overall rating in Egypt is 2 stars. Due to 1) We would not recommend the trip crossing the Sinai for 10 hours in the back seat of a cramped, small car. The driver and guide were very good but the travel experience was unpleasant. 2) Upon arrival at the hotel in Cairo, the room was dirty, hair and debris on the floor, leftover food on the tables. No bathroom towels and bath mats appeared to dirty. No presence of toiletries. The front desk resolved this issue and provide a different room. 3) Our Guide (Galal) who met us in Aswan, was excellent, however the Nile cruise was not the '5 star' experience we were expecting. The ship on the original itinerary was not the ship we were accommodated on, and the itinerary significantly changed. Specifically, we left our Cairo hotel at 3am in the morning to fly to Aswan, only to later learn that our departure from Aswan would not have be until the following day. While we saw all the sights promised on the cruise, these inconveniences spoiled our over experience. Guests should be aware that the cabin window does not offer the panoramic views promised as more often than not ships were docked next to each other offering only a view of your neighbors’ stateroom. 4) Due to a change in the itinerary after paying for the tour, our last day in Cairo was changes to a free day. Before commencing on the tour, we advised we would not stay for the free day and asked for a credit of the hotel night. We were told 'no' as the room was already prepaid. This turned out not to be the case as the local tour operator change our hotel to a downtown hotel for the night of arrival from Luxor, and no credit was offered for the forfeited night due to our early departure.
I hope the comments provided help in your decision to use Tour Radar as overall, we did not feel we received value for our money.
Review by RickGole5 months ago
I was deeply dissatisfied with the service, woudl never book again.
We did a tour of Petra which included guide and accomodation
The guide that was provided was actively trying to scam us and lie to us, including pushing us into a souvenir shop as a "halfway break" to our destination, which turned out to be literally on the outskirts of the destination, ten minutes away. This wasted half an hour of everyone's precious time, while we already had only 3 hours at the ruins that day, but we were instead forced to stand around for half an hour extra in a shop on a pointless break. (The visitor center, ten minutes away, had excellent toilets)
The accomodation was repeatedly promised to be "somewhere within walking distance of the visitor center", and turned out to be on top of a mountain a fifteen minute car ride away. The owner of the accomodation tried to scam us into taking a taxi service for about 70 USD, to "another entrance" which "requires a 4x4, that he would have to specially rent". After we declined this, he turned up in a 4x4 anyway next morning, because he happened to own one...
The buffer lunch included in the trip did not include water. In a desert country in 35 degrees, drinking water is apparently not part of a buffet meal. The meal itself was horrible and looked like it was standing there all morning and afternoon.
Also "lunch" is apparently at 4 PM. There are multiple buffet options in town, very cheap, which all looked better, when we looked around the next day.
Review by Mikeel5 months ago
The tour was very well organized. Just wished the guides would give us more time to take pictures. We had a fun time nevertheless!
Review by Maktadir6 months ago
Hi Everyone, If you are looking for a reliable Nile cruise in Egypt, you are in good hands with Booking-tours. We just came back from a 5-day cruise on the Nile, and it was terrific. Thanks to Ms.Elizabeth who assisted us booking the cruise and replied quickly to all of our questions. Our tour guide Ali and Ramadan (our contact in Egypt). They manage every aspect of our cruise efficiently and well coordinated. We will come back to this fantastic historical place.
Review by Demonde6 months ago
The apartment even exceeded our expectations. It had two separate rooms with queen beds and living room/kitchen. The kitchen was well equipped. The host meet us and entrance and showed around. Would recommend!
Review by Fargeen Chgo6 months ago
Great tour with booking tours Everything was as expected. Fantastic tour, worth a whole day. Gives a whole other experience about Israel. Dan was a great guide, gave us a lot of information and was always available.
Review by Ungar6 months ago
Everything was very very good! The guide Svetlana was amazing and the excursion was interesting and colorful! Thank you very much!
Review by DJangles Mastrosanti6 months ago
The most relaxing way to book your holiday with the minimum of hassle.
Review by AJHi Lamousin6 months ago
The guide company they contract with (Rent-A-Guide) was excellent. The guides were friendly, knowledgeable, and multilingual. The itinerary was good, and you get to see a lot. It's a whirlwind, but it gives you an overview of places so you can go back and spend more time at places of interest. I would book with them again.
Review by GoodBoy Maslinkovsky6 months ago
Good organization with responsible employees. Booked their tour. The rest was excellent. The hotel is on a good level, interesting places and the guide told everything very interesting.
Review by Oggydoggy7 months ago
We just came back from our 13 day travel with my husband and parents to celebrate my dad's 80th Birthday. I would not hesitate in recommending Booking Tours because the trip went smoothly. I wanted to write this review to help people. We booked our own flights and we arrived early in Tel Aviv at 10 am. We got lucky and arrived on May 8th which was Irael's independence day so we got free time on our own to go to Jaffa Port and Clock Tower and went to the park in the evening for their live show and fireworks.
At the Airport, the taxi driver was waiting for us with our name and transferred us to our hotel. The hotel was a 3-star and was adequate for our needs. It had an elevator and good breakfast. If you are a light sleeper, you might want to upgrade your hotel because the streets are very busy and it is very loud. Location was near Tel Aviv Port which was two blocks from the beach and walking distance to lots of restaurants for our daily dinner. Our tours were contracted to Ren A Guide and it went smoothly. We were picked up from our hotel on time at 7:30 am and transported to a park where we got on the right bus to the tour we had that day. We were in a small tour group (Sprinter Mini-Van) and we probably had an average to 10-15 people at a time. We did the following tours:
Nazareth and Sea of Galilee-Good
Ceasarea, Acre and Haifa-Good
Jerusalem and Bethlemem-Busy, and there were two guides because you had to transfer accross the Palestinian side to cover Bethlehem and there was a different van and guide there. Only issue with this day that it was a little frustrating since we started in Tel Aviv and we had to pick up people at Jerusalem Hotel before we started the tour and then return them again.
Masada and Dead Sea-Good except I thought the stop at Ahava, the mineral costmetic factory was a waste of time and did not leave us a lot of time to enjoy the beach at the Dead Sea.
We flew to Eliat after five days to go to Jordan. I would recommend flying to all the destinations including Egypt. You don't want to be in a bus for 10 hours. We met with our Israel Representative in Eliat who helped us cross the border and accross the border, we met our Jordanian Representative. Petra was good but a lot of walking. I can tell you now this trip was not good for people with limited mobility. The highlight was staying the night in a tent at Wadi Rum (Rum Plantet Camp). The tent was really not a tent, it had a bed and a full bathroom. The area was beautiful. Our guide, Najy Almarayeh was terrific and took us on jeep tour of the area. This area was where the Movie (Martians-Matt Damon) and Lawrence of Arabia was filmed. It is beautiful and one of the hightlights of our trip.
After the Jordan part, we were picked by the same person and helped us cross the border again to Eliat and our same representative drove us to the Eqyptian Border in Taba. We flew in to Cairo and were met by Muhamid who introduce us to private guide in Cairo and then picked us up again for our flight to Aswan where we started our tour. Our private guide is Aswan was David and he was terrific. He actually stayed in the river boat with us and coordinated all our tours and excursions with a driver. the boat was old and could not compare with the new Viking Cruises but it was adequate. The fact that we had a private guide was better than the the group excursions provided by the other cruises. My mom had knee issues and David catered to our needs. Again, we had an excellent time and I would not hesitate recommending Booking Tours.
Review by MaRose Ruekert7 months ago
I had no cons about my trip. Great service when choosing a tour and the flight went great and everything was on time.
Review by Eveltn7 months ago
Booking was easy. Communication was good with any queries we had prior to our trip being answered quickly. The guides for each section of the tour were very knowledgeable, and we learned so much from them. The small buses used for each day trip were clean and comfortable and had free Wi-Fi. Hotel accommodation was good- particularly at the Shani hotel in Jerusalem where staff were friendly and incredibly helpful. Overall our trip was well devised and coordinated by Booking-tours. Highly recommend them