Adress of site was dutch, language dutch.
Nowhere was written company stated in dk.
Nowhere it explained, bought items were to be vieuwed in plastic.
So i bought 14k jewellery, i could not hold or touch. I was to scared to keep because 14k is an investment you won’t like to be unhappy with. Which i could return for 18 euro’s.
Really wish it was told to me during stopping, instead of finding afterwards. Really disapointing and money waisting experience.
Review by Levell11 months ago
My package with items that I ordered got lost in mail. But the support and kindness from them are super! I now getting shipped new items <3 Thank you so much
Review by HYorkshire Neumüller2 years ago
Surpassed expectations with excellent customer service. Was initially p*ssed off because the item (saline spray) didn't arrive on time being 2+ days late and when it arrived a bit of the contents had spilled out the bottle. TBH I didn't expect much but Janus replied quickly, expertly handled my complaint, and fixed all the issues! Saline spray itself (Blue Wave) seems to be helping my nose piercing. It dries my skin out sometimes due to the citron preservative, but I just remove the dead skin with a q-tip. Would recommend.
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