Andrew at Bloom Audio is the real deal. I could not have asked for better service. He took care of me anytime I needed gear for my audiophile setup. He even special ordered certain items for me that Bloom Audio doesn’t normally carry in stock. Shipping was very quick and communication was spot on.
Thank you Andrew and Bloom Audio!
Review by ReganCowan1 month ago
I bought some open box IEMs from Bloom, and while packing them up, they realized that not all of the tips were in the box. They shipped me a brand new unit for the open box price. On top of that, they're very friendly and communicative without over doing it. Happy to be a repeat customer.
Review by Thanyaluck1 month ago
I had a great experience with my purchase. Great communication and follow up before and after receiving my order. I would definitely recommend if you are looking to purchase headphones
Review by IanKit Royde1 month ago
Messaged back and forth with Andrew, who was super helpful. Ended up buying the Khan from them. It was shipped out and receieved earlier than expected. Will definitely be buying from the again 100%.
Review by KristelVerschaeren Culebro1 month ago
great service. Super fast shipping.
Review by Anoitnette1 month ago
Andrew and Bloom Audio provide impeccable customer service. I have ordered two products from them. The first pair of headphones, I had a bit of buyer's remorse before they arrived. Andrew told me I could listen to them for a week or two and then decide if I wanted to send them back or keep them. I was so impressed with Bloom that I wanted to order a pair of in-ear monitors as well, especially when they got the Campfire line. I was hesitant on spending so much on the Andromedas, but Andrew saw they were in my cart for a day as I pondered, and he reached out and assured me they were worth it. He was definitely right! I will go to Bloom for all my online audio purchases from here on.
Review by Thillai1 month ago
Andrew was extremely helpful with my IEM purchase, answering all of my questions promptly without applying any pressure to purchase. The item I wanted was in stock and shipped the same day I placed the order. I would order from Bloom Audio again!
Review by Theos1 month ago
Fast shipping, easy to work with. Great company!
Review by ElviraCossette1 month ago
Andrew was kind, professional, and prompt in communication. He made it very easy for me and helped me out even though my request was a tad unusual. Highly recommended!
Review by Yioda2 months ago
I was fortunate enough to pick up a pair of Limited Edition Campfire Audio Andromeda GOOOOLDs from Bloom Audio right after the product went out of stock on their official web page. I felt confident in purchasing from Bloom Audio after reading some reviews on TrustPilot. I would like to contribute the same kind of reassurances I once needed right before pressing the buy button by sharing some of my positive experiences purchasing from the store. Andrew at Bloom Audio was especially generous enough to upgrade the shipping speed to one day shipping without additional charge. I simply could not be any happier.
Review by Alisija2 months ago
Andrew was great to work with and enabled me to find the right IEM without any pressure or time limits. His response time and customer care was exceptional.
I'll be a return customer of Bloom Audio for future purchases.
Review by Murph2 months ago
Super fast shipping and great service.
Review by Reactief2 months ago
Outstanding customer service from Andrew, shipped 2 days faster than paid for. Would absolutely purchase from here again.
Review by Kirkyworld2 months ago
Amazing customer service and super friendly. Wide variety of products, great business :)
Review by Jaamie2 months ago
Love working with Bloom! Great Guy and very easy to get along with, really quick shipping. Wish I had some more stuff to buy from him.
Review by JessicaLyness Terekhova2 months ago
Absolute best customer service. Shipped fast and was super easy to work with in handling a return with their generous policy. Don’t hesitate to buy from here!
Review by Kaziklanmis Balkay2 months ago
What a pleasant experience with Bloom Audio! Initially, I ordered some Campfire Audio Polaris IEMs and paid about $12 for 2-day shipping. That evening I called and asked if there was time to upgrade to the Andromedas. The guy who fielded my call (I wanna say Chris?) told me he’d cancel my order so that I could place a new one. He also told me not to worry about paying for 2-day shipping. Two days later, from New Jersey to L.A., I was unboxing my very own pair of IEMs, the first I’ve ever owned—they’re awesome! Another guy named Andrew even included a piece of expensive-looking chocolate with caramel! Unfortunately, when I decided to indulge it appeared to be a little old, but it’s the thought that counts. Besides, I can buy a whole box of chocolate at See’s with what I saved on shipping. Thank you, Bloom Audio, for a seamless and professional interaction/transaction!
Review by Liorina Tilleul3 months ago
Processing & shipping was extremely fast! Product was received as expected. The cherry on top was the small gift and hand written thank you note that was also received with the product. I highly recommend you check out Bloom Audio.
Review by Tinley Kanski3 months ago
Best service ever.
Review by MIillie Schravendijk3 months ago
Great communication and fast service. Honest and reputable. Excellent first purchase and look forward to future interactions with Bloom Audio.
Review by BernardAxford3 months ago
Purchasing from Bloom Audio is a joy, and Andrew goes out of his way to ensure satisfaction. Thank you for an experience that goes well above and beyond standard!
Review by Dhoback3 months ago
Great store well designed and crafted with personable reviews
Review by Dobronyai Dura3 months ago
Fantastic service! I had a lot of questions and I felt like they were handled expertly.
I’m a bit of a “tire kicker” and like to be able to think through everything slowly and methodically, so I feel like with some places I ask too many questions, but the support staff here made it feel more like good conversation with a friend.
I absolutely recommend this website to anyone looking! Good fast shipping too! Both items I purchased (Mojo and Solaris) were shipped priority within 24 hours! I never felt in the dark. Definitely will be back for my next purchase.
Review by Vang3 months ago
The best customer service I have ever experienced.