I recently ordered a phone from this website. A bit later I saw some of these awful reviews about bigboxsave being a fraud and scamm website. So I immediately send a ticket to the website telling them I had changed my mind and asking for a refund. After two hours I got this as response:
mickey wang | 4/12/13 10:25 AM
we'll cancel the order for you . and refund for you
Within the day I got a full refund on my paypal.
I'm not saying you should trust them but I would call that very customer friendly. Quick responses and fast action. I thought it might be nice to do them a favour and tell you guys about this experience.
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