First time I've used Best Value Copy. Had a relatively small project...needed 40 color copies each of 3 different documents on 110 lb card stock. Submitted my order and pdf on Monday evening at 9:30 pm, selected economy ground shipping and my order arrived 4 days later Friday morning at 11:00 am. Great quality work, great timing and fantastic price. Definitely will use them again.
Review by MLWatson Derrow10 months ago
I had a positive experience with Best Value Copy. I needed a somewhat rush order of a relatively straight forward printing job (no fancy binding or anything, just a lot of copies of a slide presentation, some on different colored paper, some with staples, etc.). They completed the print job very quickly, within about 24 hours, and shipped it out. They even contacted me to make sure I had submitted the right file, as one of my decks intentionally had a stretch of blank pages in it and they wanted to confirm that was right. Everything arrived as expected, and at about 1/3rd of the total cost had I gone to Staples or Kinkos. The only catch is that you have to deal with shipping; they shipped via UPS, which I had a few issues with, but that's not their fault. Just know that if you are on a tight deadline, the fact that you have to contend with a third party shipper may add undue anxiety. If you have no time pressures, though, then I have no reservations about recommending this company!
Review by HiggTravels1 year ago
This is the most unprofessional company with the worst customer service of any company I have every worked with. They sent the wrong flyers on a very easy order. I send emails to customer services with no response for days. Finally they say they will be delivered. They were not delivered.They gave me another delivery date and they were not delivered. This five day order is going on three weeks now. I am losing money. I did not get them printed elsewhere to meet my deadline because they keep giving me dates and I keep hoping they will show up. They cannot meet the dates, they just keep lying to me. No shipping info. No tracking info. No nothing. Do not do business with this company ever.
Review by Kilinski1 year ago
I just paid Best Value Copy $70 dollars for 2nd day shipping, which I ordered in, what I thought was enough time to get my scripts by Sunday when I needed them. Not only were mu scripts not available when I needed them, they STILL aren't here. When I emailed them they told me they're was nothing they could do, sent me a screen shot of the page that "apparently" had the information on it that said orders aren't filled until the next day. So I have no accepts, I looked like an idiot to my actors, and I paid this excuse of a company $93.00 for NOTHING!!! This company can rot. All my actor/director/theater friends will know not to get copies here.
Review by Galter1 year ago
Ordered a big quantity of bookmarks, came not trimmed well.
Unresponsive customer service.
Requested to cancel an order one time because they took too long (a month) and was ignored and they sent it later anyway.
Sent me the wrong number of everything and when I communicated that with them they were unresponsive..
Just an unprofessional company!! Stay away and don't waste money and time!!!
Review by Bafford1 year ago
Received my 200 count color booklet order on time. Color was GREAT, service was GREAT, price was AWESOME! I highly recommend Best Value Copy! Melissa H. San Antonio, Tx.
Review by John Brown1 year ago
I have been doing business with this company for 7 years. One time they got an order wrong and IMMEDIATELY fixed it, no charge to me. My orders have been done perfectly and timely.
Review by Amps2 years ago
I've ordered a few times from here and something is always off - wrong paper, wrong size, unevenly printed, etc. The customer service is bad too. They're totally useless. I'm done with this place and would not recommend it to anyone.
Review by Jamel Tolivar2 years ago
Customer service is terrible. They are nice if you speak to them but they promise and then dont do what they say. Late late late... quality questionable-- our test order came with splotches all over it. They said they would redo and get it right out but we've been waiting for days and days. Good prices but we are abandoning to search for another printer even if a little higher priced but who will do what they say they do...these guys have just been an exercise in futility and I wish we hadnt wasted several weeks trying to work with them.
Review by Malkwon2 years ago
We got what we ordered. The colors were right and the work was excellent! Nice job.
Review by Heidee Szepietowska2 years ago
They thoroughly read the notes on how to print my orders. Also, I messaged them a day or two after placing an order because I forgot if I specified how I wanted the page to be flipped, and they messaged me back right away and were very friendly and helpful. Also, they ship quickly.
Review by Ruksanabwgum2 years ago
I've used Best Value for several years and they always do an excellent job.
Review by Sugumaran3 years ago
I am very satisfied with my booklets. They read my comments on ordering and went above and beyond to make them look great. Thank you so much.
Review by Pegg Phrachomphonh3 years ago
After having had several excellent experiences I was very disappointed with the last one. Previously received order in 4 or 5 days. This time it took two weeks. I had tried to phone and got, once, voicemail, and the next time was told mailbox was full. Finally got a response from email that I sent. No explanations but was told order had been shipped.
Review by Viswanadha3 years ago
I have used your service several times now, and each time has been a positive experience. On my last order you even called me after running a copy and asked me about the run-off on the page (which was perfectly fine). I would highly recommend your company!
Review by AnnetteTaylor3 years ago
I initially chose Best Value Copy for their prices, but their real strength is their employees. They will go over and beyond to make sure that the customer is happy. They have helped with lost boxes, mislabeled files, and rush deliveries. Marvelous experience.
Review by Sharminis3 years ago
This company has been great. Tried them three years ago because the local printer had pretty high prices and delivery times were erratic. I've given Best Value lots of jobs, big and small and never a problem. Saves me money, time and they must be using good equipment because quality has been consistently outstanding.
Review by Rosehipginger3 years ago
Our order was very delayed. When we tried to contact them to rectify the situation, they promised to overnight the materials we needed for our event. At 9:30pm we get a call that they think it's too much to pay overnight shipping, so they would be sending it 2 day mail. The materials arrived after our event and we wasted $700+ due to an error on their part. No management called us to apologize, no representative tried to make the situation right again. Would not recommend this company at all.
Review by Hapreet3 years ago
The product was very good and the delivery time was very quick. I had no problems and will use Best Value Copy again.
Review by Filapoo3 years ago
The nonprofit I work with has been using Best Value Copy for several years to print various brochures, booklets, letters, invoices, and flyers. We've placed probably 20 orders with them and all but one were out the door within 24 hours (business days). The one time the order was late, it was due to a mistake in the file I sent. They were fixing it for me, and it took longer than 24 hours. This kind of customer service would have been a home run if they had let me know this instead of just letting the order get there late. I suggest they make it a policy to immediately contact the customer if they cannot get the order out within the 24 hours they advertise on their website. I still would recommend them without reservation though. When I send them perfect files, their system works flawlessly.
Review by Caviot4 years ago
I always get what I want exactly how I want it. My orders are always on time and I get them at very good prices.
Review by Bafford4 years ago
The team at Best Value Copy is knowledgable and helpful. Their printing is high quality & fast. Best service in NYC!
Review by Nassaire5 years ago
They do an excellent job on each and every order.
Great quality and great pricing.
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