Best of the Best.
Dont be afraid of shipping. If it is damaged they will make it right asap. Get the samples you are interested in to see first hand the quality of their product, you wont be sorry.
Review by Ninmast2 months ago
The instructions for the lazy Susan cabinet were lacking in detail but a call to customer service got us what we needed. 3 doors were not correct but another call to customer service got it corrected. I would order again.
Review by Chonnette Zubri3 months ago
The description on the website makes these cabinets sound very promising but we were very disappointed. The price point was great but that should have been a clue. The quality is pretty poor. Assembly is more difficult than many other RTA cabinets. We got the White Shaker Cabinets and they chip and split easily. The doors are very difficult to adjust and make level. A few items were delivered damaged but I will say the company had great customer service and replaced the items right away at no cost. They didn't even charge me for the touch up kit that I forgot to order. But overall the cabinets don't stand up to the quality we thought we were getting so we won't be purchasing them again.
Review by Amelou3 months ago
Not bad overall. The cabinets are pretty nice for the money, but I can't say I was thrilled overall. The shipment was not in great shape and tho they replaced a few items, I had to use some damaged pieces out of necessisty. The service was also just ok. I will look for alternatives next time.
Review by Countee3 months ago
The quality was very good but it was timely and not that easy to put them together as the instuctions are not well explained. I also had a problem with the slides in the spice cabinet and they sent me the wrong slides, they need to make sure whomever is handeling corrections is knowledgable.
Review by Zindan LostSouls3 months ago
Great Cabinets lousy instructions!!!
Review by Fxckbeloved Hometune4 months ago
The countertop is WONDERFUL and VERY VERY PRETTY!!! But the staff was terrible. Joe had to trim off my wall of the wood and he sawed it, but he left me his MESS of the wood!! Also, as I asked a question to Joe, as I turned myself around, I see one of the other guys smiling, as if Joe was making a face behind my back.
Review by Cateria4 months ago
I've only gotten some cabinet samples so far...but the quality is wonderful, customer service is prompt and fantastic, and they've got a lot of unique cabinet options! Plus, the shipping of my samples was super quick!
Review by Miriams Mandale4 months ago
We purchased combination of pale pine and dark wood cabinets RTA for 2 different kitchen remodels and were really happy with the product and all the service along the way. The service team was really helpful at adjusting our order and getting some additional needed parts to us quickly.
Review by Vivint4 months ago
The first set of cabinets were terrible. They fell apart in transport. The customer service manager was awesome. He refunded the full amount with no hassle. I ordered their stock cabinets and they are great. I love my new kitchen.
Review by Annestesia4 months ago
I was sent a request for info first week of February for a order I was expecting. When I called to say where are my cabinets the last week of March, I was told I never responded to the February email. I told the representative could a follow up email be sent or a phone call to request the information as I had already paid my credit card for the cabinets. I think with a pending paid order, more follow up could be made. Thc
Review by TheGamingGattsby Scant5 months ago
My husband has worked with wood for 30 years. He was very selective about our cabinets and did a lot of research. We cautiously proceeded with RTA’s.
We could not be happier. He enjoyed the easy of construction as opposed to building from scratch. The dovetail detail in the construction of the drawers was extremely well done. The price for our kitchen cabinets from Lowe’s (NOT INSTALLED) was $15,000. We spent $4008 for the same thing with Best Online Cabinets.
Review by Rukmini5 months ago
The cabinets are great! They are very solid and sturdy. I love that they are made from plywood, and the finish is beautiful! There are two reasons I'm only giving them 4 stars. One is that the doors are made out of some kind of fiberboard. When I drilled them fo put handles on, they definately weren't made from solid wood. The other is hanging them. They are very heavy, and putting a french cleat or something on the back for hanging them would have helped tremendously.
Review by Accessory5 months ago
Cabinets took too long to arrive....throwing my project behind. Mostly because of the trucking company. When the cabinets arrived they were on a truck that had a pallet jack with one wheel....that made off loading difficult. Upon inspection I found two damaged pieces. The company offered a minimal credit which was pretty small considering all the problems I had. I reluctantly agreed figuring it was all I was going to get. After agreeing to the small credit.....it never was processed. There are better companies to deal with out there for RTA and prebuilt cabinets.
Review by SunilCustomer5 months ago
Great and very patient design team.
Great customer support.
Great quality products and delivery time.
No complaints at all.
Review by Bafford5 months ago
just assembled two wall cabinets. The quality was pretty good. The instructions were not so great....just picture diagrams. Mostly though they go together well. The materials looks sturdy, and well machined. However ONE wood screw, when installed, did split the end grain of the plywood....had to back it out, toss in some glue, and hope it holds. Generally, i was pleasantly surprised at the quality of the materials and painted finish though
On BOTH cabinets the front face did not fit on properly, and i needed to wood rasp the plywood edges of the box it was to fit to a little so that the face would sit flat to the box face.
Also, there is NO instruction on how to screw on the door hinges. Which is too bad because there are also no pre-drilled holes in the box for the hinges. After searching online forever, i found you are supposed to "put a thin piece of cardboard" between the box face and door edge when installing the hinges "so that the door does not pinch the box face".
So...maybe some better instructions...with some words about the details?
Review by Tomislqv Tangmanee5 months ago
We love the quality of the cabinets and Best Online Cabinets were very easy to work with. I highly recommend them.
Review by Vallapa5 months ago
The quality of the face frame, doors, sides and bottom is good. But the way the back attaches to the sides is not for a DIYer. You must be very familiar with cabinet building to build one of these cabinets. If there was a separate rating for customer service, I would give them a zero. There is no customer service. They are all robots.
Review by Jorosch Mashiane5 months ago
I CAN’T BELIEVE THERE ARE NO INSTRUCTIONS ON HOW TO PUT THE CABINETS TOGETHER. If I had known the recycle bin was FAKE wood I would never have bought it. It is taking 2 guys an hour to put the bin together. I AM VERY UNHAPPY WITH THIS. If the failure to give instructions is a mishap on your part, I hope you rectify it FAST!
Review by Sumantha5 months ago
This is a great company and a great products. The cabinets are terrific, the customer service attentive and responsive. Free shippingI can't recommend them highly enough!
Review by Jartsa5 months ago
A good product but a very nice company to do business with they are quick and responsive.
Review by EstherVasquez5 months ago
I'm a hard person to please, but I was happy with my experience.
Customer service was fast and resolved the issues I had (some damage to some components) - which I expected given the size of the project. The design service was a little on the basic side.
Review by Haad Fichte6 months ago
I was really wowed when I saw the quality of the cabinets. A+ we’ll definitely be using best online cabinets for all of our remodels.
Review by Cailing6 months ago
The samples I ordered were on backorder, so were the next samples I ordered. They did call me each time and tell me. I finally just asked for my money back and it was promptly refunded.
Review by McLuskey6 months ago
Good quality cabinets. Easy to assemble. Customer service was always helpful. Shipping took about 2 weeks but no complaints here as we had plenty of time. Would definitely recommend to anyone with novice carpenter abilities.