Thought I was buying a good make? Unit faulty out of the box! Surge indicator light not working, reset button not functioning. Phoned Bestek uk customer service many times no answer at all. Emailed and explained the issue with the unit —- no reply.
Zero is my rating
Review by Lindaw4 months ago
I had a defective product and they had a very quick action and the customer service was perfect.i speaked with monica,she solve the problem immediately.thank you.
Review by DJBlobby5 months ago
I have to admit I was skeptical about this site. I saw a little handvac with attachments and pole for 14.50 shipped. So in one of my middle of the night shopping sprees. I order one, I mistakenly ordered two. My bad all the way. I contacted them immediately and asked them to just cancel one. The customer service was amazing! I got a response the next day that they cancelled the double order and were sending the one vacuum to me. I contacted PayPal to let them know of the error as well. I received my vacuum 3 days later. This was a purchase for my three-year-old granddaughter who loves to clean and I thought she would have fun with it. Boy was I ever right! Bestek communicated with me all the way, I received an email immediately after my package was delivered that I had a refund in PayPal which was put in my account the next morning. My granddaughter absolutely loves this vacuum. And so do I. She vacuums almost on a daily basis sometimes three or four times. My daughter came over and saw it and I ordered her one for her three girls. The delivery was just as quick and the product was just as good. They absolutely love it too! I will definitely use this site again and I have to say their customer service was above and beyond. The product was better than I expected for the price. I hope it lasts a bit because my granddaughters are loving it!!
Review by Sheck5 months ago
Got an email saying that my order was shipped 5 days ago. They gave me a tracking number. Every single day I've checked it and it says "UPS could not locate the shipping details for this tracking number" I've tried to call customer service in California, and it always goes to voicemail. I cant get ahold of anyone. They sure do have my money though.
Update: finally received product. Still no contact from customer service. Product has very little suction. Horrible for carpets, but will keep it because it's actually good on tile.
Review by Romke1 year ago
I brought Bestek travel power converter for my trip
It came with a travel bag which made it very easy to pack.
Unit is very convenient and allowed me to plug my computer and 2 phones.
I even plugged my hair straightener without any issues! There is a slight humming noise as others have indicated; however, it didn't bother me enough to prevent sleep.
Review by Dressmewise Zoueihed1 year ago
Brillant. great quality, a bit pricey but works great, I love that there is a button to turn on both the top and bottom sockets.
Tidy and very compact.
Bestek is rated 4.0 based on
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