Very bad customer service. no replacement parts. i ordered the ride on 12v atv for my son. the foot switch failed due to poor manufacture process. There wasn't enough room to accommodate the foot switch and the wire harness. this caused the switch to failed from being pressed against by the wires and the foot pedal.
when i asked for replacement parts, they said they had none. when i asked for a part number. they said they could not provide any.
I have pulled kids atv's our the the dump and fixed them. They are still running to this day. there is no reason this should be so difficult.
What company can't support their own products. Do not support this company.
Review by Honna3 months ago
I received a "Voice Command Quadcopter" as a gift. It was missing parts right out of the box...missing the second battery and did not even contain the battery charging cable, so I can't even tell if it would fly or not. I contacted Best Choice Products for support and they would not help if I didn't have an order number. I explained that I received it as a gift, but all I got was "I am very sorry, however, we are unable to provide any resolution if we haven;t pulled up the details and verified it." BCP == BAD CHOICE PRODUCTS
Review by Zya Delezen4 months ago
I received the air choice cube cooler, model AC801, and it leaked and had to be returned. No way to communicate with so called Customer Support, so Amazon took care of replacing it. The “working” cooler is great. But, claims that it will run up to 8 hours on a single water fill up are false. It may run 3-4 hours if you are lucky. I do like it though.
Review by Iyrena Camenon5 months ago
I ordered the 12 volt ride on motorcycle for my grandson It NEVER worked, the only thing that worked on the damn thing was the mp3 music. But even that stopped working after a few weeks. I called BCP several times and got no answers. Their products suck. I do not recommend BCP for anything Not even toilet paper
Review by Hopebuying1 year ago
Lowest price and free shipping. Shipped out quickly arrived just as expected
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