I bought a Nintendo 3DS in Holland, but when I got home I noticed the outer cameras weren't working properly.
I contacted the shop in Holland first, but they couldn't do anything for me, so I contacted Bergsala.
They told me to send the 3DS with a description of the problem and they would look at it. Sadly, he couldn't fix it in Denmark, so he had to send my 3DS to Sweden. Today, 7 WORK days after I sent it, I received it home again. I can see it's a completely new device, but it still had all my data!
Even though Nintendo does not have their own office in Denmark and/or Scandinavia, they chose a very capable company to do all the repairs for them. Great work!
One note (that doesn't influence the score): The DPD delivery guy just put the package in front of my door and rang the bell, after which he left directly. This is a no-go for an expensive device like this and I hope that Bergsala will reconsider their cooperation with this company. Or at least contact them about this (see the review about DPD on my profile).
Bergsala is rated 5.0 based on
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