I love Bents the whole experience with the staff is second to none nothing is too much trouble from asking where a plant may be in the garden centre to the food hall where the staff are great.. Nick on the the barbecue area is amazing so knowledgeable. Soo helpfull!! I cant fault anything here if i want to spend my hard earned money Bents it is.. the cafes are lovely especially the Tappas i love going mmm the garden the furniture the lovely lovely goods i could go on forever!!
Review by Desery1 month ago
Excellent efficient service
Would highly recommend
Review by IanL1 month ago
This company are brilliant my lanterns arrived quickly and well packaged, would definitely recommend them to friends and family
Review by MommyAgain1 month ago
I ordered a plant as a gift, and had it delivered to my home. The plant was in superb condition, far better than expected for the season, beautifully gift wrapped and very well protected. Delivery charge was reasonable and arrived when stated. I will definitely use this company again.
Review by Loamy1 month ago
Fast and efficient service / delivery of item ordered
Review by VasyaPupkin2 months ago
Excellent communication and support when ordering and delivery queries. I love the store, visiting when on holiday. They were the only company who had the Silver Anniversary rosebush I wanted for a friend in Aberdeen. Beautiful rose bush delivered safely and a delighted recipient.Thank you!
Review by Ksac2 months ago
My order was click & collect.The staff were great very helpful and polite
Review by Nastaya2 months ago
The rose ordered arrived promptly and was well packaged. It came gift wrapped as requested.
The rose itself had several buds on which are continuing to flower, and looked very healthy.
The recipient is delighted with it, thank you.
Review by Humseeni2 months ago
I purchased a gift card for my daughter in law's birthday, unfortunately she was out when royal mail tried to deliver it, when I rang her on her birthday she said her card hadn't arrived, when I checked on the tracking number it said they had tried to deliver but no one was in, what they failed to do was put a note through to say what had happened, I had to tell her to ring them for redelivery,so her gift was a day late, not the fault of Bent's at all and she is looking forward to visiting Bent's for the first time. I know she will love it when she goes.
Review by Mele Melincoff2 months ago
Not boxed. The wood had bowed and 6 slates of the wooden composter were missing, very unhappy
Review by WeDeadRoses2 months ago
service was great
i had cost of delivery added to my bill although i had spent more than
50 pound i rang Bents who refunded it once and very very help full
i will be shopping on line with them again as i live along way from the
Review by Stochkov2 months ago
Beatful rose plant to have come manyyeRs come
Review by Ramine Bouchon2 months ago
Excellent service, healthy plant and fast postage.
Review by Tantty3 months ago
Very quick delivery of a beautiful rose, much bigger than I expected and brilliantly packaged.
Could not fault anything. Would use Bents again anytime.
Review by Roseymint3 months ago
Excellent service and product.
Review by Adam Miller Derrow3 months ago
My granddaughters used to enjoy going to Bents for a breakfast treat on a Sunday but today's experience makes it abundantly clear that the company do not have any form of insect traps, screens, inhibitors, electric zappers or what-have you. We sat in the indoor conservatory area but after paying for a breakfast (nigh-on £26) we were besieged with wasps wherever we sat. I'd have thought it to be fairly obvious that a garden centre is going to attract that type of insect and even though it would be unreasonable to expect them to protect the main indoor areas, the conservatories (with doors leading directly to the exterior) should have some form of protection to at least minimise the invasion. If not anything electronic, hanging screens would do a good job (of the type they successfully used for their butterfly house). This morning our entire breakfasts had to be abandoned. I mentioned the problem to some employees who were clearing tables but they showed no interest whatsoever.
Early breakfasts are thus now a treat that is permanently off our list until the winter arrives.
Review by Gawor3 months ago
Website easy to use and vouchers posted out promptly
Review by Daruosh3 months ago
We love the whole experience at Bents , your Christmas experience is spectacular and all our families thoroughly enjoy.
Only criticism is service at the sandwich and soup area can be very slow.
Review by Morandeau Reimundo3 months ago
Very quick delivery no problems
Review by Helli Endreson3 months ago
Order over 7 days ago still not been delivered not impressed
Review by Nomenia3 months ago
I found it very difficult to source square pot stands, but thankfully Brents were able to supply them.
Review by RMark3 months ago
Completed online booking with no problems and delivery of goods on time.
Review by BlaqByDesign Padda3 months ago
Everything is well presented and staff are polite. But the food really isn’t good, specifically the breakfast. Yesterday I had an omelette that was circa 1970, overdone and rubbery .. like my mum used to make before we knew what an omelette should really taste like. Also the mushrooms were extremely salty as if the brine from the tin hadn’t been rinsed off. Very nice place. Very poor food.
Review by Lighthorse3 months ago
Fast delivery of good looking rose with flower buds
Review by Wynndalco3 months ago
I received a tall plant which although packed in a strong box had suffered in the post and had a lot of broken stems. I rang and spoke to the online order department where the young lady could not have been more helpful. Even though I was not able to send a photo she immediately offered to send a replacement plant straight away. Two days later it arrived and is in perfect condition, surrounded in the box by extra packing and the tall stems loosely tied with twine.
I rang her today to say thank you and found out that she had personally gone to where they pack the plants and tied it up with twine herself. What a lovely person to take such care over one order, I am most impressed and thank you again.