These people were exceptional movers. Considerate of your property very fast and just fantastic workers. I was able to voice my concerns and they were right there to meet them. Extremely reasonable and great workers
Review by GuestAnne4 years ago
I love Ben Hur. I have used them 2 in the last month. They are professional, courteous, and exact. Jose was the main guy and he was incredible. A true delight. Would highly recommend
Review by Eilea4 years ago
The team that came was really good, packed everything carefully and very professional. I am very pleased with the service provided.
Review by JasonC4 years ago
the moving experience was great! thanks.
Review by Verve4 years ago
Sims (?) and his team were lovely, professional and very thorough. Since my things were going into storage for 6 months I won't really know how well everything went but from what I saw I was very impressed with their organization and professionalism.
Review by Roly4 years ago
Well, first there was an incident in the first 15 minutes of the move when a dolly came up "missing" according to the movers which may or may not have had my boxes on it. That situation has yet to be verified. Because I had so many boxes I'm not sure if anything's missing yet. Second, it took from 9:00 am till about 4:30 pm to move my livingroom, kitchen, one mattress set, and my personal belongings! My 2 bedroom sets were not included in the move. Way way too long! Third,I smelled alcohol on two of the three mover's breath. And fourth, the movers felt the need to remind me to tip them well because they moved items that were not written in the contract. The contract that their walk thru inspector drew-up and, I believe, conveniently left vague for just this reason. To avoid further friction I gave them $150 tip to split between the three of them.
Review by Rivon4 years ago
I was not able to help my wife move my daughter into a NYC apartment and hired these folks to move her furniture and clothing. My daughter descibed them as awesome. Nice people that were incredibly helpful. Will use them again for sure
Review by Awal4 years ago
I was so glad I called this company. The Guys were efficient and quick with the moving process. They asked questions when they needed to and were very careful with my belongings. I had no problem with them. They were on time and all was good once they finished, I was at ease and thankful.
Review by Windshell4 years ago
Fast and careful service.
Review by Kyunp4 years ago
The workers were quick, professional, courteous and helpful. The price did not change from the original estimate given. Would use them again.
Review by Gevonna4 years ago
Job was done well, on time, friendly people, responsive to my needs. I would use them again and recommend them to others.
Review by Nigelico4 years ago
These moving guys are hard workers, if I ever need Ben Hur services again I will call.
Review by FCrocenzi4 years ago
The mere idea of moving is stressful enough on its own. The act itself can make any sane person have a MEGA meltdown (myself). Not only were the movers extremely prompt, thorough, fast yet still careful, but they were also kind. The foreman, Raphael, was thoughtful enough to go out of his way when he noticed my panic/stress face emerging, and assure me that everything happens for a reason and it'll all work out in the end. When I got to the mega warehouse of storage, i was expecting hidden fees and a headache because of the amount of stuff I had and the stragglers which I forgot to account for when taking inventory of my stuff. No hidden fees, no headache, no waiting for hours for my belongings to be packed into a unit. I was in and out in under an hour. For moving, it was as pain free as the process can be. I will be using the same movers again when I move my stuff out of the storage facility.
Review by Ltweed4 years ago
there was some confusion at the end - they did not want to take 4 lamps after packing a whole 1 BR apartment unless I paid $30 more (?!) . I paid it and things went smoothly before and after that, so I'd recommend them again since the $30 was nominal.
Review by Rocheen Sfounis4 years ago
The experience was painless. The movers were helpful, packed everything with care and made sure that all items were secure. Really appreciated no drama on an already stressful day.
Review by GelforceM Pantelaiou4 years ago
The moving team arrived as scheduled at the pickup location and got to work quickly taking great care in preparing the items for transport.
They very efficiently unloaded and placed all the items at the delivery loocation.
A very positive experience all around!
Review by Zamile Derrow4 years ago
Going back a bit, I used Ben Hur 2 years ago, when they arrived, they frowned and told me "Listen lady, you have much more than the estimate they gave you, if you give us $300 tip, we won't call the boss" so I did......
This time around I thought "I don't want to go through the same experience" so when they offered me an "online estimate" I requested for them to send me a person to review ALL my stuff and give me an estimate.
He was walking around for a long time, opening drawers, closets and cabinets, he knew exactly what I had, and gave me an estimate.
Moving day arrived. I have a guy harassing me since the second he walked in, same thing "lady you have much more than they quoted you for" to what I answer "I had a guy walking around my house he knew exactly what I had" things got very ugly, he was aggressive and disrespectful, I asked him not to talk to me in that tone, he told me I was a lier, I was feeling very uncomfortable, I was doing the move alone with my daughter and they knew it. I sent my daughter to the new apartment and told her to wait there for me, the atmosphere was very tense and even scary.
Contacted the manager via e-mail and after explaining the situation I asked him to please replace this guy, he stayed and packed everything until the end, the harassment never stopped!
When we reach to the other end he was gone, but the damage was done. He ruined a day which it should've been a happy exciting day for me, and made me feel extremely uncomfortable and afraid. Comparing notes with 2 other friends, it seems this is a constant when using Ben Hur. Will never use them again!
Review by Taraneika4 years ago
I was so happy with the move, so we used them for our office move.
They treated our belonging with care and went extra mile to make sure all got home intact and placed in an orderly fashion.
Review by DrCY4 years ago
Arrived early and were very nice and professional! Unpacked everything neatly with damages. Made my move easy!
Review by RAAD ROUBEY4 years ago
Could not review more highly. If you're moving, this is a great combo of service and price.
Review by JStevenson Derrow4 years ago
The staff moving me out of my condo was efficient, friendly and very professional. I was very pleased with the service and was looking forward to delivery of my belongings after BenHur stored them for 5 days. Upon arrival at my residence, the crew unloaded my belongings promptly. The staff had trouble maneuvering my armoise up the stairs and eventually forced it up the staircase and damaged it. The foreman advised that he would submit pictures and a manager would contact me on Monday to review the claim. I called on Wednesday to follow up and was informed the staff member had never submitted the pictures nor advised the department of the damage. This was very disappointing as I had a great experience with the move out but was very disappointed with the move in and the way the foreman handled the damage claim. I would be hesitate to use Ben Hur again or recommend them to friends now.
Review by Haraldur Gassiep4 years ago
Very professional crew. They handled our stuff with care. Packed and unpacked our things quickly and efficiently. This is the 3rd time we've used Ben Hur and I wouldn't hesitate to use them again in the future.
Review by CruiserNosmo4 years ago
Fantastic movers who did a complex job (2 bedroom/bath Manhattan to Manhattan move in a bldg undergoing active construction) with full pack and unpack services. These guys put in extra hours, and did so with a smile despite tough circumstances. Ben Hur beat all other competitors prices, and likely delivered a higher level of service than most pricier movers would have for the same job. This is the third time I've used them, and will absolutely call them again next time their services are needed.
Review by Hostdex4 years ago
Wonderful service, quick, efficient, and great workers! I will recommend to friends!