I just bought a few shirts from Bellelily and I love them! The sizes were surprisingly accurate to what I would by in store. The price was great. The shipping cost was amazing! $4.99! (Unless you spent a certain amount, then it was free). I live in Canada and usually shipping costs are outrageous compared to the price of your actual order. The shirts came in about 3 weeks which is what they said it would be. Best of all, the tracking was up to date. I will definitely be buying from them again.
Review by Chandrabiju Hamchaoui2 months ago
So I give Bellelily 5 stars since they met my expectations. The quality of the clothing isn’t anything special but for what I paid it fell in line with my expectations and I love the shirts I got! I saw a lot of reviews trashing the website which is why I felt the need to write one myself. It took about a month and a half for me to receive the clothing I purchased, so warning order WAAAAAAY in advanced for sure! But other than that for the price you pay the clothes are worth it. If you want higher quality clothes or less of a wait than pay more money, end of story. For some reason I decided to research the website only after ordering and basically wrote off the money I paid based on how terrible the comments are. However, I used the size chart on the website per item I ordered and they all came the sizes I was expecting and customer service answered 3 different emails I sent all within 24 hours.
Review by Erianto2 months ago
I love everything I ordered. Initially, the sweater I ordered was fraying at the collar right out of the bag...Although it was a final sale item, customer service exchanged it no hassle for another replacement. That one is just great. My orders were timely, customer service was responsive. Thanks for a great experience!
Review by Furdee Glendz2 months ago
I absolutely love the shirts I received. The fabric is Comfortable and breathable, the design is nice and bright and they tell you to get one size bigger then you normally wear and it fits perfect! Customer service gets back to you in a timely manner as well. I have nothing negative to say about the product of the clothing I received.
Review by Vileasha Mervin2 months ago
The best online clothing shopping…
The best online clothing shopping experience I've ever had-seriously!
Website is well defined and user friendly, easy purchasing experience, fast shipping, and the selection of the clothes are fantastic!
Prices are fair, quality of the materials are excellent, and overall bellelily is my go to for shopping because of how amazing the company is! Solid 5+ stars all around!!!
Review by Amou2 months ago
Fake store. Your order will never arrive but they’ll charge you immediately. Don’t bother trying to track your order because all the tracking numbers are fake.
Customer service is a joke. Really not sure how this place legally operates.
Review by Thaydene Mierocha2 months ago
The fabric is nothing like they say it is and sizing chart is completely wrong. If that was not bad enough shipping takes far longer than any other company that I have ordered from. I ordered a few kimono like tops and two of them felt like those cheap walmart bags you can purchase but rougher. The material is super scratchy and had to be taken of the instant I tried it on. Also the arms are made more similar to petite sizing. Upon complaining all they asked was what is your measurements bust, waist, hips which is kind of a very personal question if you ask me. I WIll NEVER EVER ORDER FROM THIS COMPANY AGAIN AND PLAN ON WARNING EVERYONE I CAN SO THEY DON'T LOOSE THERE MONEY ON LOW QUALITY CLOTHING!
Review by TheMrBorsuk2 months ago
DO NOT EVER PURCHASE FROM THIS COMPANY!! I NOUGHT LEGGINGS FROM THIS COMPANY AND IMMEDIATELY THEY TOOK MONEY OUT OF MY ACCOUNT AND INSTILL HAVE NOT GOTTEN MY LEGGINGS. THIS HAS BEEN ALMOST A MONTH NOW. AND EVERYTIME I EMAIL THEM BACK ITS THE SAME RESPONSE THAT I GET ONLY THE DATE IS CHANGED. IM SEEKING LEGAL COUNSEL NOW.
Review by Adrick3 months ago
Superb Experience like Every time, This store has mind blowing dresses.
Love to shop from here.
Quality of Dresses are extraordinary.
Better collection than any website till now.
Review by Yulibeth3 months ago
Thanks for your help
Thanks to the customer service team that kindly answered my email to clarify a doubt and help me modify an order I had made incorrectly, I had been a bit nervous and thank God they could modify my order and that it would arrive on time.
Review by Mouseshadow3 months ago
Very helpful app . Must download and check out it's features.
Review by Nordiclad3 months ago
I had ordered the Solid Round Toe Heeled Boots, only for them to be packaged improperly and damaged all for $34.98! I had explained to Customer Service how shoes should be packaged, and why I was upset only for them to ignore my constructive criticism and low-key argue with me all over e-mail.I wanted an exchange with proper packaging and a pre-paid shipping label, or to send them back (with the same standards I had of a shipping label) and a total refund.
They don't even have an address provided when you track your package through the sketchy system that they provide. Not only that, but you aren't even able to leave a review on the website, or call.
Review by Neelpa Pigage3 months ago
This is my second time shopping with them; I have no regrets as I get exactly what I expected. The quality of the clothing is high and the price is relatively good. got some pairs of dresses and was delivered to me in few days. Just exactly as it pictured online. I will be back soon for more!
Review by Badsmudger Vaisvila3 months ago
Their size guide chart is not accurate. They refused to refund my item or send a replacement! Rip off and cheap quality. One of my items arrived ripped from the site. Customer service is a disaster. Def will never buy again!
Your reply is not true. This has been going on and off for more than a month and you refused to provide a decent solution. The size guide chart was exactly what was used. I measured everything and the sizes sent do not match those indicated in the website. This was pointed out but no solution was provided.
Review by Littlebuck3 months ago
l love it so much,all the things l ordered are my size l have no problem wearing them and fabric great.
I love the style of sandals and there prices are the ices on the cakes, their prices are inexpensive with great quality of shoes and sandals and products.
Review by WCarlsson3 months ago
Bellelily is affordable and has beautiful clothes especially their bikinis.
I'd recommend to anyone really really beautiful.
It took 8 days to reach the product and i was worried about the fitting, but my White Blue floral bikini set were just fine. I would recommend to purchase from here.
Review by Stripped3 months ago
This is the worst customer service I’ve ever dealt with. They tell you the order is shipped but it doesn’t move for 3-4 days. They lie. I had orders from July 2nd and 6th that I pause expedited shipped for )$30,45,53 and it doesn’t make a difference because they take 10-12 business days to process. They do not understand English or they play dumb. I asked to cancel one item since it was taking too long, they cancelled two other items and then asked if I want to cancel the whole order after waiting two weeks for the order to process!
Now I don’t need any of these orders so I plan on returning everything and if they give me a hard time, I will have the charges removed from my card since they were not truthful about their processing time.
Do not buy from this store. Try SHEIN,
Some of their items are located in the US.
I’m so angry I’m contacting the BBB and taking this further.
Order#B000025684 ordered on 7/1 still waiting for two items. (They tell you an item is out of stock 1 week after you order, not before like any other store does)
Order#B000025827 ordered 7/2 delivered 7/15 missing two items that they cancelled and I never asked for them to cancel
Order#B000026148 ordered 7/6 STILL PROCESSING. Also cancelled two items I never asked to cancel. I was told on 7/12, 7/13, 7/15 and 7/17 this shipped and wait for tracking. Never happened.
Order#B000026522 ordered 7/10 and miraculously shows “shipped” with a non-existent tracking number right after I wrote this review.
Received an email from customer service that order Order#B00002614 was shipped on 7/17 and still no tracking. I don’t care how many years you’ve been in business, I want to know where is my order that was placed 13 days ago. Now all customers at this point are angry and half have cancelled their orders so I am out of money because of this website and their horrible customer service.
Review by Njaeb3 months ago
Both of the dresses were huge. The size I order is what I get when I go to the stores and it looks like your sizes run big. The bikini was cheap material. I couldn’t even keep that thing on my chest with how cheap it’s made. And the shirt is huge and boxy fit which I do not like. Then customer service has the nerve to ask me to measure myself and send pictures of me in the outfits including bikini that won’t stay on ! I asked for a refund because I’m going to Vegas next weekend and I specifically bought this stuff for it. The material is awful on the bikini like the pictures aren’t even real. I don’t get it. Lol then they told me it will cost too much for me to ship it back and if I had a friend that could fit it !! 😭 I stopped there haha. Not dealing with them no more hahah. I can’t believe it
Review by Freakon3 months ago
Still waiting in a package that was ordered on 6/15. It is now 7/11. Tracking states that it has shipped via usps from Ca to Elk Grove, IL since 6/28. No updates, no other info. Customer service has not been helpful. I sent multiple emails asking for help and they say my package is undergoing clearance? I also asked for usps tracking number but they keep giving me this weird tracking page that says it’s coming from usps but not actual usps tracking page. Fed up. Do not use them.
Review by Muttleu3 months ago
Took forever to get here and the clothes aren’t very good quality. They fit weird and there’s strings hanging off the sleeves of one of my shirts... not impressed.
Review by Toal3 months ago
Shipping times are horrible. Ordered items 2 weeks ago and still don't have them. They sent me some sort of questionable tracking URL which claims the order is right up the road in Coppell...for the last 5 days. I could have walked there and back in that amount of time. This was my last order with this Chinese scammer company.
Review by Sashe3 months ago
I ordered a couple of tops which I did receive but they didn’t fit and the quality of the product is terrible. I have contacted them to get a refund and they offered me a 10% discount on my next order if I keep it for a friend, I mean why would I want to order again. I not expecting to get a response asking for the return address or getting a refund. Terrible customer service!!
Review by Omri3 months ago
So it took a really bad review for them to email me back and then to get me package the next day. I dont know if they felt bad or if I got someone else's order. But it came with two tanks that I didn't order nor pay for. It took a month and a week to get my order. The sandals I order, one where totally used and honestly both aren't really that good of quality. Thank goodness it was cheap. I wont order from them again, but I did finally get my order. It just took a bad review to do so.
Review by Stellalu4 months ago
Do not buy from this company. The sizes guides are not accurate and they are based in China, They will keep emailing you to not return it and then if you want to return it you have to return to China so my $20.00 dress will cost me $65.00 to return it. They actually asked me to give it away to someone. They will NOT REFUND YOU. ALL SALES ARE FINAL BASICALLY
Review by Bafford4 months ago
I had the best experience shopping at bellelily. The process was easy, and I got the dress I wanted.
They have a wide variety to select from and most current designs. Despite my small dress size, I was able to get my choice.
Thank you Bellelily. I highly recommend everyone to give Bellelily a try.