I love Beklina. I've made a few purchases over the last 5 years but last week I was traveling and in the area so I made a studio appointment. Before I liked Beklina, now I love Beklina. Super nice woman, helpful, and they have the most amazing new things all the time and always a great sale too. And if you're looking for a new swimsuit I highly recommend their Beklina tie suite. It really saved me. I hate swimsuits and now I have something to go to and wear and feel good in.
Review by Sarris Sbrizzai1 year ago
They responded to emails and check sizes for me. They also have their own line of soft knits that I love. I've shopped there at least 4 times and have never had a bad experience.
Review by Pinchus2 years ago
Friendly and easy to reach via email. I've ordered twice and love the quality and fast shipping. Thank you!
Review by Charandasi2 years ago
I've shopped here 3 times and love everything I've purchased. Very helpful and perfect small edit amongst the noisy web. Lovely.
Review by Yenesey2 years ago
I purchased a ring under the impression that it was a new item (since they don't sell used products) but saw on their instagram that they were wearing it beyond 'promotional' photography. I gave them the benefit of the doubt hoping that there was a second brand new piece but when I received it it was the same piece and had scratches and marks all over it. It took ages to get an email response and luckily I had paid with paypal so I initiated a dispute for a refund. She refused to provide a full refund and wouldn't compensate for shipping costs so we eventually agreed on a price for me to keep the USED product.
I would've been happy to purchase the product second hand and at a reasonable price, but to advertise and sell it at full price and as a 'new' item is dishonest and frankly a scam.
I would advise anyone purchasing from their site to use paypal, at least there is a third party to monitor the communications and you can dispute it outside of simply emailing. Needless to say I won't be shopping from them again.
Review by Janelis Bareither3 years ago
Great shop! I order from them a few times a year and subscribe to their mailing list. They have the most amazing sales! (their final sale section is final sale) The quality on most their items is wonderful and they've always been really helpful and get back with me quickly. Their gifts are also super special. Wonderful small shop that I come back to again and again.
Review by CaraMay4 years ago
I love Beklina. They respond quickly and I get everything fast, nicely wrapped. I've purchased from them several times in the last 2 years. I love their lockets for gifts. I high recommend and will keep shopping there.
Review by Swastee4 years ago
I've shopped at Beklina for over 5 years. They have a beautiful selection of items I can't find where I live and their shop is just the right size, not overwhelming with pages of listings, but a really nice range and a fun place to get a gift. They also respond quickly to email questions. Their return policy is that of a small shop but they're very reasonable, personable, and have always worked with me.
Review by McWong4 years ago
I love the designs, pictures, and descriptions - they really have a great eye. I am not sure what these people are complaining about. Beklina has always been kind, courteous, and flexible with returns/sizing issues. My guess is those people have some other axe to grind or perhaps had unrealistic expectations. Oh well - I love the rugs, clothes (especially the Lina Rennell stuff), and how easy they make it all.
Review by Rodoleo Gramas4 years ago
I travel a lot and Beklina is very helpful sending me things on the road in a pinch. I love their lockets for birthday and holiday gifts, perfect gift for any female, any age from 10 to 80. Ive recommend Beklina to several friends, and theyre always pleased with their one of a kind style and down to earth customer assistance.
Review by Mareeya4 years ago
As I ordered for germany I already had high transport costs.
So of course I did not order just for fun!
I ordered a small "pillow" handmade for more than 200 Euros.
the article that arrived was a kind of xs carpet, flat, not to refill with anything that gives volume.
That was not in their description.
As I wanted to send it back the answer was not to pay the money for the article back.(of course I would have paid as my risk already two times for transport.)
That is NOT European Standard!!! Beklina Shop is Highly not recommendable!!!
Review by Sharkmatic6 years ago
Awful!!! They don't accept returns! Either make refunds!!!!
awful rude customer service, the quality of things awful!! Though pictures are perfect. Overpriced!! And on and on!!! Don't shop there. You'll loose your money and will be in bad mood.
Review by FreezyLocs6 years ago
They sent me the wrong item, and the sachets were so old they had no scent left in them, like they had been sitting on a shelf for years already.
I'm going to try to get a refund, but will be out for the return postage.
Review by Kosei Maspers6 years ago
Beklina's prices are much higher than prices for the same item on other sites and they offer store credit only even when the item is misrepresented. You would think that they would try to compensate for the higher prices in customer service, but that's definitely not been my experience. You can do better elsewhere.
Review by Abdollatif6 years ago
Terrible!!!!!Ridiculous!!!! Their company received my shoes back from custom. Holding my shoes and didn’t resend product to the customer afterward, why I can’t issue me a refund???????The worst online shopping experience ever! I guess I spent too much on shoes.
Review by Yelo Derrow6 years ago
everything on the beklina site is beautiful, but bit pricey for me, so i've been waiting for the perfect thing to make it worthwhile to make a purchase. the product i bought is fabulous, but the service i've received has been horrible. it took over a week just for my order to be processed, and they didn't respond to my inquires about the status of my order. i guess i just expect better customer service when something that bills itself as a family run store, and that deals in more upscale artisan products. oh well not shopping here again.
Review by Chelsa Cleeton7 years ago
I love their accessories! Simple and classy! I recently got a few off on sale and I use them constantly. It was a huge plus for me that I was able to receive the items in less time than the regular shipping timeframe as well.
Review by Marea11 years ago
I love this site! A friend turned me on to this site and they have most wonderful clothing. Designs are clean and simple, and they make me look and feel great. They have a generous exchange policy as well.
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