Kate worked hard to answer my many questions and helped me place my order. She also helped me to understand the difference between the white glove service, versus the gold and platinum.
Review by Shahkar Baranovskyi1 week ago
GREAT Customer Service!! Contacted via chat and spoke with Ariana, she was awesome! Helped me with discount on delivery, and great pricing. Was very customer oriented and pleasant to work with! Thank you!!
Review by Vebe1 week ago
Amazing service — definitely the cheapest place on the internet great discount from MEL
Review by Potential1 week ago
We had a great experience with this company. The furniture was beautiful and the customer service was excellent.
Review by Ejalyn1 week ago
Hannah was wonderful to work with. She was so helpful without being pushy. I loved working with her!
Review by KuraiBlack1 week ago
Customer service representative Vicki did an amazing job! She was extraordinarily quick, knowledgeable, and answered my questions right away. I'm so excited to recieve my new bedroom set!
Review by Gnòlasta2 weeks ago
I started a chat with Pam because I was wanting to get my furniture scheduled for after a specific date, and she was beyond helpful! She was super easy to work with, answered all the questions I had, and was able to get me the furniture I wanted at a great price. I can't wait to receive my furniture, but I think the great customer service is the main reason I plan on coming back to this site for future purchases.
Review by AnaMarvoli DiGregorio2 weeks ago
Vicki was Fantastic! Helped me thru my order from start to finish!
Review by Inbar4 weeks ago
They are a bunch of incompetent people and just make up excuses for their incompetence! Delivery company even worse! Used weather as an excuse not to deliver. Driver was lazy and had an attitude issue. It's been over 2 months and still haven't received the furniture I ordered. They will charge you a 30% restocking fee and delivery charge if you cancel so beware!
Review by Tjmwj Modick4 weeks ago
Review by Minsoo1 month ago
Jeziel’s communication was throughout the process was excellent! She had a great level of professionalism, that is almost non existent these days, so it was refreshing. The delivery guys were also nothing short of amazing and accommodating ! My order# 300039031
Review by Epea Ullmer1 month ago
The costumer service is great VICKI assisted me thru all the process & answer all my questions, she made my experience easy. Thanks to her & to HANNAH the manager they were awesome.
Review by Customerangelo1 month ago
My experience was wonderful..Sharon was very detailed and knowledgeable I enjoyed our conversation and my business transaction would highly recommend this company
Review by Highlandlass1 month ago
Rio was very helpful. I needed the furniture for a deadline...helped to expedite the delivery and gave an additional discount. Great customer service. Thanks!
Review by Krittaboon1 month ago
Kate was great! This place has great deals and great furniture!
Review by Mainali1 month ago
Hannah was very helpful and knowledgeable and answered all my questions.
Review by Bafford Nayraguet1 month ago
I started a chat with Vicki about a product. She was absolutely helpful and actually got me to buy more products without any pressure, just by providing me more information.
I haven’t gotten the product yet so I will leave another review once I see the product but as far as customer service they are overly helpful.
Review by Deyfullah Wyand1 month ago
Worked with JEZIEL for my order. she was very helpful and keep updating the status on time.
Review by Yaoyue2 months ago
Beautiful furniture good delivery experience. A+ Andrian was very helpful and always just a text message away. Thank you!
Review by Runa2 months ago
So far, so good. Pam made ordering very easy and was able to get great prices! Hoping delivery and set up will go as smoothly.
Review by Yanushka2 months ago
Hannah was terrific to work with. Very helpful and patient.
Review by Maximiano Lubini2 months ago
Sharon was very helpful
Review by Tzvetomira2 months ago
Jeziel provided outstanding customer service. Was prompt and understanding when addressing my concerns
Review by Jowa Wiktander2 months ago
My delivery was later then expected due to all the recent flooding that happened in our area so the fact they still made it to me was a pleasant surprise. They kept me updated on their arrival and unpacked everything for me and offered to sweep up any mess. It was late in the day and hot. And I love my new piece
Review by Krena Sveinsson2 months ago
JEZIEL was wonderful and went above and beyond to get our furniture delivered when we requested.