Paid immediately and waited over a week. The product selection is great though. So I guess I will order again.
Review by Gemlec4 months ago
Very bad customer service send Them 2 emails nothing happens. Wait wait wait.
Review by Linia6 months ago
Fast delivery. I was worried after seeing the reviews here but seems the problems are fixed
Review by Chrisphine6 months ago
Very bad customer care.
I order 2 weeks ago some products.
Shipment were supposed to be sent by dHL.
I did contact them by phone, the lady told me that she was about to send me a tracking number. I m still waiting.
I sent a request via the kontakformular. I received an automated answer explaining that they use to reply within 4 days (2 weeks that i m waiting for an answer). I resent few requests by mail but nobody answers.
Review by AshAvocado6 months ago
They took the money but never sent the products. They don’t even inform you till you ask and just say we will send it. False advertising. Not trustworthy. Avoid, better and more reliable places to order your stuff. Worst experience ever. Werde nichts mehr bestellen, und wenn die Ware noch soooooo günstig angeboten wird!
Review by ReviewMonkey Karagiannides6 months ago
Make up lancome este super
Review by JMac Minondo6 months ago
Alles hat gut funktioniert
Review by Xrissy Dubia6 months ago
Review by Croughton Burough6 months ago
The delivery was fast and all products were as expected!
Review by DarHat7 months ago
I ordered Bottega Veneta Knot Eau Absolue Eau de Parfum 03/04.
I got an email 08/04 from BeutyWelt that there is a ''delay in delivery''.
I replied to them that if you don't have it on stock why do you sell it? Pls delver it within 3 days or give my money back.
There was an automatic reply sent by BeatyWelt that I'll get a reply to my email within 4 days (4 DAYS for email reply - it's not a joke).
13/04 - no answer yet.
This shop does not have a clue how XXI century online shopping works.
Review by Ajskiphotography Alstead7 months ago
NEVER will order here. Terrible service= NO service. I ordered my cosmetic product on 05.04. After 2 weeks i didnt receive any news about my delivery etc. NO answer on my emails and on phone calls. I made refund and ask for pay back. Since 3 weeks NO answer, NO money!
Review by Fluxxx Ransi8 months ago
It was really simple and enjoyable to shop here and the delivery was really fast.
Review by Rska8 months ago
I had a bad experience with this site.
After 20 days of waiting my order has not arrived. Also, I have contacted them by emails, but after many days they did not give me an answer.
I'm trying to fix the situation via Paypal to get the money back.
Leave they !!
Review by Xscream8 months ago
I was waiting for 10+ days to receive a tracking number, nobody replied to the numerous e-mails, and at the end the customer service told me that they cannot send me the article I have bought because it is out of stock! Terrible service!
Review by Malmack9 months ago
Es war super schnell
Review by Matorogue9 months ago
I can only confirm the experiences of the users below. I ordered couple of perfumes over a week ago. Payment has been prompt (including a DHL delivery charge of 6.99 eur). That's about the promptness there is, however. The items haven't arrived, and there has been no updates after repeated contacts by e-mail. The customer service today responds saying they need 4 days just to respond to my query regarding the status of my order. So you can imagine. Absolutely to be avoided.
Eventually I received one of the two items that I ordered. I wasn't even consulted if I would like to cancel the order and receive my money back, or would like to receive a partial order. I would concord with one of the users below, these guys have no clue what online shopping and customer experience means. Try them at your own risk.
Review by MiaTip Demiwal9 months ago
I ordered and paid on 15 April 2019, 2 orders
in the same day but I only got 1 order on 16 April 2019 (this order is 74 euro) and another order is more than 200 euro.They don’t send me yet. So I checked on their page they said this product still available. If it is still available why don’t they send it in the same day. I already paid a lot and I hope at least I get my money back if they don’t sent the products. I called them since last week but the line is always busy.
I received all the products today.
Review by Shaneika9 months ago
I wish I could give them a 0. I ordered something on feb 7th. It’s almost 2 weeks now. They took the money but never sent the products. They don’t even inform you till you ask and just say we will send it. False advertising. Not trustworthy. Avoid, better and more reliable places to order your stuff. Worst experience ever.
Review by Thielichan9 months ago
Review by Trequan10 months ago
Everything was perfect 100% !!
Review by Varaporn10 months ago
Lief alles Optimal
Review by Ferran11 months ago
Alles war in Ordnung.
Review by Maximilliano11 months ago
the dilivery is a little bit slow between contries.