I ordered 3 weeks ago and have called and sent emails regarding the status of my order and never get a reply. Has anyone else had these problems?
Review by Awilo7 months ago
Caution!! Fraudulent company !!! They charge you and do not deliver the product. If they deliver is defective it is with poor quality material. They erase the comments of everyone who has problems with delivery or product !!! I am several days requesting the return of my money and they will not return me. I have already found several comments from people who paid and did not receive the products. CAUTION!!! Let's spread this fraudulent company. I'm with a lawyer starting the work to end this company !!! Let's spread it !!!
Review by Previously8 months ago
Horrible experience. Product is made in China & looks nothing like the advertisement. Further, the product is so cheap, the instructions say not to tumble dry but to line dry. Seriously?!?! Also comes from China & takes a month to arrive. STAY AWAY!!
Review by Kazbar Goossen10 months ago
shocking overpriced product. massive con!
Review by Lexan10 months ago
Only one item was sent. I ordered three. When I complained they told me I need to provide evidence that the items were missing and they will not refund me. I am furious. Disgusting. DO NOT BUY ANYTHING from this company. Cheap poor quality and appalling service.
Review by Tammo Carite10 months ago
Ordered shorts from this company over a month ago but they never arrived. They do not respond to emails or on their Facebook page, where all comments have been disabled.
Review by Birtwistle Behlke11 months ago
Terrible company , sizing on products is all wrong and customer service is terrible as well.
Review by Superb11 months ago
Do not buy anything from this company. Waited over 2 months and chased several times, then to be told item returned to China at my expense because of delivery issue.
Their online tracker is useless too as it’s principally in Chinese.
Review by Shahram11 months ago
Wish I had read the reviews here first.
The quality is absolute rubbish - nowhere near the descriptions and images online.
As to the sizing, it's erratic to say the least.
At the time of writing, only 50% of the order has come through as of yet - even though all 4 items are similar.
Since then, I have had a demand from Royal Mail to pay a £20 custom charge.
Absolute Rip Off!
Review by Aveel11 months ago
Do not trust dealing with this company, they are not compliant with UK GDPR regulations and will share your data. Steer clear, too risky.
Review by Jennieta1 year ago
Poor quality, poor sizing (bought a medium which is my size in 90% of companies and it's far too small). Sent from America without customs fee paid so I had to pay an additional £14.50 just for the privilege of receiving the poor quality item I already paid too much money for. No customer service or refund of the customs fee. Wish I'd researched this company prior to throwing money at them. DO NOT BUY
Review by Ewf1 year ago
Received product that came from China. Took several weeks and after not hearing anything I asked for a refund, suddenly next day it ships and they finally get back saying your order shipped and cannot be refunded until it arrives. Upon arrival I then ask for a return authorization number and a few days later I get that. Then I go to post office and return shipping to china cost more than the product itself. Complained to Beast factor and all they say is per there agreement customer is to pay all shipping charges! So unless you live in China it is not worth supporting this company
Review by Novee1 year ago
Cheap product material. The clothes have a really pleasing design. But they were cheaply made. The first time i opened it and tried the zipper, it broke. One of the pockets have holes and it is of different sizes.
They have very poor customer service as they are not willing to work with you in returning the product to get a full refund.
Review by Tryunril1 year ago
The clothes for the most part are cheaply made. The sizes are all over the place. Some size L fit well, some barely fit my 12 year old. And when ordering, sometimes the size selected changes when going to cart. Example, I selected a large and it showed up in the cart as a 5xl. And some of the clothes reek of a chemical smell. I won’t buy from this site again. I can not recommend.
Review by Gailian1 year ago
DON'T GET FOOLED. Do not buy from this company. The Tee shirt was ok. Everything else was poor quality. They expect you to return it to CHINA..... CHINA? Really? Feel ripped off.
Review by Palmar Zarnescu1 year ago
The clothes are of good quality and style but I have learned not to order from them again as their sizes are terrible - I ordered a Small which was too small then I ordered a Medium which was smaller than Small so I threw it out - based on this logic I assume the Large is smaller than Small ... such a pity that an Online provider could get such a big issue so very wrong - their M did not align with their size guide ... I will give the company another 12 months before it is gone.
Review by Hanseat1 year ago
I wish I had gone on here first. Wasted around £40. The item I bought took weeks to arrive and when it did it was nothing like it was on the website. Unbranded, poor quality shorts. Didn't fit properly and the seams were not sown properly.
I've requested a refund but as yet have received no correspondence. I'm hoping since I used PayPal I might be able to get a refund through their guarantee.
Review by Camillah Kanaye1 year ago
I ordered items on Oct 1, it's now Nov 3 and all I have received is 1 piece of 4 that I ordered! It all comes from China and it's crap! I have to return the one piece they sent me and the quality is terrible! Do not buy this, they are a nightmare!
Review by Retailer Rabbid1 year ago
I HAVE BUY SOME ITEMS BUT SEVERALS DELIVERIES AND NOT ALL RECEIVED. I HAVE MAKE A RECLAMATION PAYPAL BUT THE ISSUE IS NOT SATISFACTION . BEAST FACTOR IS VERY EXPENSIVE AND NOT SURE
Review by Mxyzptlk1 year ago
Stay away from this company. I ordered 2 pairs of ECHT Shorts. What I received were 2 pair of really inferior crap 💩 no name shorts. When I asked for a refund no nothing. I also tried to change the colour of 1 pair only to be told that the order had been dispatched. They are not based in the USA but are based on mainland China. I am not the first person that has been ripped off. STAY AWAY. YOU WILL BE RIPPED OFF
Review by DrCynthia1 year ago
DO NOT BUY from this company! they made is appear that you're ordering from north america when the truth is it's from China. it's been more than a month now and i still haven't received my product.
Review by Seanidh1 year ago
DO NOT SUPPORT BEAST FACTOR
Havent received my order and its been 3months waiting.
delivery to South Africa
Review by Brüggen1 year ago
DO NOT BUY FROM BEAST FACTOR
The clothing is very poor quality, I ordered medium and it came back extra small. I spent £120 on 5 items, not one item fitted me! The sleeveless hoody almost ripped whilst I was trying to put it on?! They basically order it from China for pennies and get it shipped directly to your address, charging top dollar. If you complain and ask for your money back, they then tell you, you can have your money back but you have to ship the clothing back to China which costs more than what you paid for the clothes in the first place! Beast Factor are con artists.
Review by Skarrgan1 year ago
Do not buy from this company. The products are the cheapest Chinese garbage I’ve ever seen. They do not fit and if you are unsatisfied they offer a 15% discount to keep them or ship back to China which is more expensive than the product cost.
Total rip off.
Review by Geriann Hafsteinsdóttir1 year ago
This is fraud. I have Waited 2 Month on the delivery and still not arrived.
And they send me a tracking number but not wich site i Can track it.
It is also a chinese site and not a english as it look.