Just needed to share our experience, we purchased a Bose Wave SoundTouch system from BBStore in November 2016 and were delighted with the quality and sound. Recently we had problems with CDs, which would jump and skip, even new discs were affected. We spoke to Dan and explained the problem and he asked us to bring the system in for inspection. Dan advised he would send the system back to Bose for repair, he also said he would express his concerns to Bose that this system should not have developed this fault in little over two years, indeed he believed this system should have been troublefree for at least ten years and that we, the customers should not be charged for repairs! Imagine our delight when Dan telephoned a few days later to say that Bose were in total agreement and that our system would be repaired FOC. We have just collected our Bose following a super fast repair and now have a further twelve months guarantee! Well done Dan and well done Bose, a refreshing service where the customer has come first.
Review by HPen Majalca3 years ago
Quick and efficient on-line service.
Review by Wynelle Stanzani3 years ago
Excellent service & advice. Highly recommended
Review by Hayleybaylster Kaker3 years ago
Easy process and great value
Review by Amantis3 years ago
Prompt delivery, item arrived as described. Happy customer.
Review by Seanr3 years ago
Very straightforward from start to finish. Customer service, delivery & everything and most importantly sound is fantastic. I'd recommend to anyone.
Review by Shhzh3 years ago
I found the product I wanted cheaper here than anywhere else. I messed up my online booking over the weekend and duplicated my order. I left a voicemail explaining my error. First thing on Monday they called back and put everything right. Will buy there again.
Review by Efgdte Hiskins3 years ago
!st rate from start to finish.
Order acknowledged promptly, quick delivery service, excellent product.
Review by MotherBear Calahane3 years ago
Thanks for quick deliver of BOSE Mini Speaker, it was securely packed and delivered in time.
Review by Neillan3 years ago
Excellent product , very competitive cost and received via the postal network on time.
Will definitely be shopping here again .
Review by Tobforlife3 years ago
Can't say enough about the service I received from The Bose Shop, Avery Rd, Sutton Coldfield. From the minute I ordered to the delivery, it was a fabulous experience. A massive thank you to Daniel!
Review by Daphus Seljehaug3 years ago
I bought a Bose mini from BBStore, best price around, speedy delivery and well packaged, can't fault them at all
Review by Mhat3 years ago
Price vg, delivery fast, what more can i say
Review by Bafford3 years ago
Some minor communication issues - just not appearing joined up at times. I had not used the store before but ultimately, the price was excellent, the product as described, promptly delivered and I would use them again.
Review by Footscray Papagena3 years ago
I made the correct decision by ordering from this company, delivered when they said and at a very good competitive price
Review by LinzS3 years ago
Cheapest.. And a super smooth transaction. Recommended
Review by Omahojo3 years ago
Quick delivery and a great product!
Review by MatiXPompa Hudgg3 years ago
Helpful service, came next day, extremely competitive (20 quid cheaper than anywhere else). Wholly recommended.
Review by RedSkuare3 years ago
Ordered the Bose companion 20 speakers as a gift for my husband and he was very impressed with the sound quality. The level of customer service was the best, staff that listen to your needs and prepared to go the extra mile. Also best price offered. Will be back when ready for my tv sound bar!
Review by VinyGomez3 years ago
Our purchase arrived quickly. It was undamaged and we are really pleased with the item.
Review by Discovery Staruch3 years ago
speedy delivery, good packaging, would recommend
Review by Daun3 years ago
Before I purchased on-line, I called the store to see if the product was right for me. The member of staff was very informative and knowledgeable about Bose products. After a 10 minute conversation I was happy with all information I had been given and continued to purchase my product online. Delivery was promo and well packaged. I will be buying from BBSTORE in the future.
Review by Spectacular3 years ago
Despite the website not looking completely genuine the store offers genuine Bose products at the best price I've found in the UK. Their service was prompt and I had no issues with payment or delivery.
I'll be using BBStore again for sure.
Review by Pmomma Scrimsher3 years ago
Quick and well packaged
Review by ItsADog3 years ago
I'm completely happy with my purchase of the Bose Soundlink Mini II. It was delivered quickly and was well packaged. Great deal included a free case. Would recommend!