I too have been scammed. Took my order and money on july 16th. July 19th i get an email telling me my product was shipped. It is now october 5th and have not recieved my order. I am about to get BBB on this. Hopefully if we all send in a complaint they can work on it for us to get money back.
Review by JSa1 month ago
I placed order back in July & still haven't received my order. I received the same emails as everyone else saying it was shipped. Today I tried to track the order & it says order vant be found. If anyone finds a number or another way to contact them please let me know. I would like to get my $38 back
Review by Souljarob1 month ago
I also ordered the products in July, never arrived. Emailed re my order but the same replies are send to me, no one reads them and no one cares. Definitely do no order from this company
Review by Justinian1 month ago
Ordered 2 items July 17th, it is now Sept 9th & I still did not get my order! Emailed a zillion times & all I get is the same generic email back that due to the overwhelming product demand they are backlogged with orders. Will be contacting my credit card company & filing a complaint & getting my money back. DO NOT ORDER FROM THIS COMPANY!! No phone number & they only send generic emails back, no personal contacts!
Review by Kilcolgan1 month ago
Looks like everyone is on the same page. Ordered in July, (10-14 business shipping). Updated tracking email then got moved to 30 days. It is now October 1st, no products and your tracking order is now mysteriously “invalid.” Copy paste email, with no customer service. They’re Facebook is now deactivated. You are out of the money. Scam by far. Hopefully they go down soon.
Review by Twauna1 month ago
Yup, I got the same response and I purchased my item in July AND now the accounts they had on Facebook and Instagram no longer exist. How do I go about getting my money back?
Review by Marsja Stonehocker1 month ago
Just like everyone else..Ordered June and here it is Last day of August..and when I trace my order, it isnt there. SCAM
Review by Zephåni2 months ago
I also got scammed, same situation as above. It’s been 45 days since it was “shipped”, can’t track my order anymore, a robot replies with the same generic email. Their Facebook page is closed now too. Also super cranky cos I wanted my colour change foundation for a wedding in 2 weeks & if I had of realised it wasn’t coming earlier I would have ordered from somewhere else 😤
Review by RAshburn Deanell2 months ago
This company deserves less than a star. It is the worst. I ordered the foundation in July and have not received it, it is now September. Several emails have been written with no response. They are SCAMMERS, DON'T BUY FROM THEM.
Review by Mjen2 months ago
If I could give 0 I would. I’ve had the same experience as everyone else, ordered in the beginning of July and still haven’t received anything. Just keep getting us tomatoes emails. I’ve reported your fraudulent company, scumbags ripping people off.
Review by Chandres2 months ago
This is the response I now get. Of course no number to speak to anyone
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Some health and personal care items are exempt from being returned.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer, we will provide an address upon approval.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and obtain an RMA
To return your product, you should contact us for a RMA.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Review by Ratnadurai2 months ago
I also ordered my product on July 2 and had the exact same thing happen as everyone else. No product, no response to my emails and now my order "cannot be found." Totally a scam.
Review by Olmo Mucientes2 months ago
No stars. Like everone else, all my emails to them have had a generic response and order no doesn't exist now. Ordered mid July, now at the end of September. Do not order from this company. Absolute scammers.
Review by Castrence2 months ago
This is a flipping scam!!! I want my money back! I ordered make up in July and it’s now September and now when I look up my order is says it does not exist which is BS bc I was looking it up this whole time!!!! Stupid people!!!!!!!!! I’m soo MAD!
Review by Monechia2 months ago
ZERO STARS !!! Like all the other reviews - ordered in July & just had a look at the tracking again & it now says it is due in September !!!! I could have swam there quicker. Can’t even get my money back as of course they don’t take PayPal & the bank is no help. SMELLS LIKE A SCAM
Review by CBean2 months ago
Same as everyone else. They have my money and I have no product. Ordered 7/19. Don't waste your money. If they can't deliver the product, then they should not advertise the product.
Review by LisaBates2 months ago
Contacted my credit card company and requested a refund. This is the best way to get this company shut down. I notified the BBB as well. What an awful experience with this company. Countless emails over 2 months and no product.
Review by XDon2 months ago
Ordered in mid July. Emailed them in August and several times since. Same as everyone on here. A generic email return saying that some orders are experiencing delays due to our HUGE sales and they are working hard to get all orders delivered ASAP. Standard shipping time is 10-30 business days after you receive the shipping confirmation email from them. Yada Yada Yada!!
That my order is in transit and will be delivered to me ASAP.
BS BS BS. SCAMMERS FOR SURE.
Review by Keay2 months ago
Ordered July 15th and still haven’t received. Tried contacting multiple times with no resolution and only receive the same general email back. This is a horrible company!!!!! DO NOT ORDER FROM THEM EVER!!!!
Review by Pachacuti2 months ago
yeah SCAM!!! I ordered in July, asked about it in August said the same overwhelmed with orders and get it August -end Sept nothing still!! Fricking company’s taking people’s money!! Don’t order on Facebook or any advertising all a Scam!!!
Review by Agnidip Modawal2 months ago
FRAUD! Paid in July and still have not received items. Just automated email response and now when I try to track my order it says order number not found.... The customer service phone number is fake too. I'm out $40.
Review by Latrech2 months ago
Same as everyone else. Bought in July, they said the order was delayed then the order disappeared. Asked for a refund. I’ve received no response. DO NOT BUY FROM THESE LIARS AND CHEATS.
Review by Floedebolle Jerab2 months ago
Ordered in July....product never delivered....unable to track. When emailed customer service automated message with no clarification pops up in your email. Please don’t order anything from this company. I learned my lesson the hard way.
Review by Andriaa Kroeschell2 months ago
Like everyone else I ordered the same month in July days went by weeks went by then two months went by still never received anything called my bank to see if I can get my money back from them it doesn't even show on my statement that I brought anything from them like hello I do have emails which account they took it out of and how much they took so not only did take my money they scam me out of my money they also remove themself from my bank statement so I've got only my emails to prove they took my money
Review by Ptya Prioteasa2 months ago
what a scam! I ordered something July 2nd it is now the beginning of October and still HAVE NOT received my order and everytime I email them I get the same automatic response, I go and check my order number and it says “order can not be found”.. NEVER NEVER buy from this website unless you want your money stolen!! calling my credit card company tomorrow to see what I can do to get my money back because this is utterly ridiculous