Hurtig levering og god pris på Papir isolering, Iso-Let
Review by Giorgie Yezbick1 month ago
Meget gode priser. Og en masse kvalitetsmærker.
Review by Cathycrick1 month ago
Tak for god service også,for at holde en aftale om pris
Review by Akanksha1 month ago
I have 6 days since I ordered something online. I don't have no product and no answer regarding my order . But it is good that you know how to take the money in advance.
Review by Yubiz2 months ago
I tried lending a power tool from Bauhaus Valby. After reserving it online and receiving confirmation by email, here I am on my way to the store.
The guys at the counter let's me know that paying the 600kr deposit is not enough: I need an ID. Fair enough, I hand over my sundhedskort AND my driver's license (issued in Belgium, as I am a belgian citizen, living in DK for 2 years now), but I am being denied and told that it is not enough: They need a DANISH passport or DANISH driver's licence. In other words, I need to be a Danish citizen... To lend out a power tool...
I am being told that there is nothing I can do and that they will not lend me anything unless I am Danish. After calling customer support twice, to ask for confirmation that this was indeed their policy, they stood by it, confirming that one has to be Danish in order to borrow anything from them. (I quote, they "have had issues with tools being stolen". Now isn't that what the 600kr deposit is for...)
Absolutely disgusting (and frankly it is illegal discrimination) to deny foreign residents service. And I do not understand how you can get away with treating some of your customers like thiefs.
Review by Zhimiao2 months ago
Review by Muhtasham2 months ago
On the webpage they state that one article is available in Roskilde shop. Take the train from Copenhagen and when there, they say it's not available, the web page is wrong. What a bunch of crap. A trip for nothing. Don't trust this company.
Review by Malcus3 months ago
Super god og hutig betjening fra web shoppens side!
Review by Sweetprison3 months ago
Hurtig ekspedition - click and collect virker perfekt :-)
Review by Yumchie3 months ago
Super god og hurtig leveribg
Review by Mtdustbuster3 months ago
Was told the delivery would be in the morning then every hour it was moved back till it arrived at 18.30... I had to sit in and wait all day.
Review by Lansdowne3 months ago
Professional all the way!
Review by Hurup3 months ago
Delivery was great, and the product was as described. There are a couple of problems;
1. The furniture cannot fully assemble as a couple of threads are not catching the screws in the frame.
2. The product (garden storage box) comes with a water proof liner, that I also bought separately. This wasn’t clear on the website
3. I now own a Europallet the package was delivered on.
Review by Kehkashan3 months ago
Fantastic service... our order delivered within 2 days
Review by UgoLS3 months ago
I ordered the product to collect at store. The website confirmed it was available at store but when I got there they had no stock.
I was surprised that they did not have specific locations for the product in store and that they had no product at all for this item, even though the website claimed there were a few items in stock.
I bought it online and it arrived very quickly which was great but I did have to pay shipping costs which was not so great.
Review by Worley3 months ago
I placed an order at BAUHAUS. I chose the option "click and collect", it was an easy and pleasant option to have. A few days later I received a message, that my package had arrived, and I could get in BAUHAUS.
When I came to pick up my order, a young girl was serving me. The whole thing went as it should, but I left with a negative feeling. The young girl, had a very arrogant attitude. That kind of ruined the experience for me.
Review by Wauketa3 months ago
The worst customer service (which in most cases does not exist at all), but this time this went over the border...Came to exchange gas container with a small child, there was only 1 employee working for entire drive-inn department...responsible for nearly everything...when we arrived we were only 2nd in queue...after 15min waiting we were still 2nd in line...then I started complaining and asking to send more employees, but was told that I shouldn't come with a child!!! Wow! Amazing! People with children are not welcome to Bauhaus!
Review by Lungowe Derrow3 months ago
Everything went smoothly, great service and fast delivery!
Review by Bushmead3 months ago
Godt godt godt
Review by Bafford Burtoft4 months ago
Rude and unprofessional customer service
I ordered and received an item from Bauhaus. The man unpacked the item from the wooden palette and the plastics and helped me put the item in the elevator. So i went up in the apartment and after an hour i left and found out that he left the plastic garbage and the wooden palette in front of the building without telling me anything. I called Bauhaus and explained at the lady on the phone what happened and she told that this is not normal and passed the phone to costumer service. The man from costumer service said it's my responsibility to remove the garbage because i paid for the palette. I told him i haven't paid for the palette and it's not right to leave the garbage down without informing us. Then he checked the order and found out that we haven't paid for the palette and he told me that it doesn't matter, it's our responsibility to remove it. This is completely unacceptable and i have never had such a bad experience before with a store.
His words were that "in Denmark it's normal to leave the garbage at the client and it's not their responsibility".
Review by Manxam4 months ago
I had ordered 2 tones of granit skærver. The delivery was very quick however I think there is some improvement that can be done. The pallets were delivered on the road and not kept on the curb which is what is normally done.
Review by Alifia4 months ago
Easy to shop at your web shop, but I expected the gas regulator to be included together with the gas grill.