I don’t understand some of these reviews, I’ve purchased 1 pair of space jam Jordan’s and 6 pairs of Air Force 1’s from them, all came in under 10 days no issues whatsoever, got my foamposite pro cups in white from here, by far the cleanest shoes I’ve got 5*
Review by Qprint2 weeks ago
do not order from here, i bought air jordan 4’s and first of all they came creased on the front and the side. i wore them once and i was told i couldn’t refund after i sent them the pictures of the damage. Saying that they can’t sell them to another customer, but it wouldn’t of happened if your products wasn’t bad in the first place, i have basically lost £180 to these because i paid delivery both ways.
Review by Stogner3 weeks ago
I have a question is this site real or fake because it s seems to good to be real pla answer ASAP
Review by Nurueli4 weeks ago
Number of the order: 249603B
How can I see the DPD tracking? I just made the order 4 days ago and I don't know nothing about my order. And how many days it takes to deliver in Romania?
Review by Kiosuke Poof1 month ago
I ordered two shoes. But I can’t believe this basketball site. So ,Can you please cancel my order? Order no. 250750B
Review by Venesser Pacamo1 month ago
I just ordered some shoes and i want to pay via bank but the IBAN doenst excist it says on my bank app what can i do.
Review by Peb Mirabuna1 month ago
I’m trying to refund my product and i’m not being helped at all, i’m emailing constantly without replies.
Review by Sounter Hukam1 month ago
its has been 4 days since i buyed some shoes i have only gotten the tracking number and that dont work. is it a 100% chance it comes tomorow.
i live in norway so it should be 3-5 working days.
Review by PlayReissLP Jointer1 month ago
Hey basketzone team,
I ordered a pair of kd12 'warriors home' and I accidentally ordered half a size larger, I sent you guys a email and you havent responded. Im giving these to my brother for his birthday in 6 days I wanted to ensure that they were the right size.
It was also a bit confusing after check out on your site so please advise
Review by Sydnium Sucro1 month ago
I have just ordered Zoom Freak 1 Basketball shoes but have no idea whether I have actually paid for them or not. My order number is 244968. The payment section is very confusing. Please advise. Also how long is the delivery time? Found the website a bit complicated.
After posting this I received a reply from Customer Service straight away. Much appreciated.Changed rating from 3 to 4 stars.
Review by Johnet1 month ago
I ordered Kyrie 5 Friends edition size 8.5 US, Order 242668B and paid via paypal 3 days ago and keep waiting for them to respond to my emails because i want to track my order and i want them to confirm that I paid, please help
Review by Jae1 month ago
How long does it take for it to be delivered to the USA?
Review by Bafford Shrigley2 months ago
Hi there, i was ordered jordan 4 shoes,but up to now there's no delivery information
Review by STCade2 months ago
Very good store
Very good Service
Review by Qualitybacon2 months ago
Absolutely brilliant store with an absolutely brilliant service (five stars ⭐️ ⭐️⭐️⭐️⭐️) I was very sceptical ordering from outside of the UK from a company I had never heard of (but had no need to worry) from start to finish it was a smooth operation, within 24 hours I received a dispatched notification with a tracking number (I wasn’t able to track my order for another 24 hrs) but that was completely normal when ordering from outside your home country, 72 hrs later my parcel had arrived in my country and I was able to track precisely, 24 hrs later my parcel was delivered and I was one happy customer, I can‘t thank you enough @BasketZone I will definitely return for some more heat, thanks once again, hope this help future customers "Five Stars ⭐️⭐️⭐️⭐️⭐️"
Review by Tashiba2 months ago
Can you please cancel my order? Order no. 250605
Review by Bortfeld2 months ago
Great service and communication skills! I just got sent an email that my order has been sent & the tracking numebr, now how many days for it to arrive at Jeddah, Saudi arabia and get delivered?
Review by Peasant2 months ago
How many days it takes to deliver a pair of shoes to Italy, Udine? Thank you! What do you mean with "after the dispatch"?
Review by Hwaryang2 months ago
I bought some jordans yesterday and called today asking why I haven’t gotten a payment confirmation yet. I’m travelling on Saturday therefore need to know when its going to be shipped. After i called customer service they aren’t picking up anymore. I feel like this is a scam?
Review by Rindert2 months ago
Can you please cancel my order the order number is 248198B
Review by Nanchun Derrow2 months ago
Bought Nike KD12’s , toe split after 2 games, edges frayed after 2 weeks basically upper shoe falling apart ; posted complaint heard nothing yet , poorest durability shoe I have bought
Review by ThiccThot2 months ago
Worst return experience of my life! I am still waiting on my money. They say they will refund the money wihtin 14 days after they recieve the package back. There are 2 days left but I have a feeling nothing will happen. I paid with paypal and I already started a complain there to get my money back. This is already going on for more then a month! Very bad and slow return service.
Review by Manmon Lammond2 months ago
Hello basketabalzone, I ordered a pair of PG's with the number of order 239679B. Though I didnt receive any email from Basketzone confirming that the product is already being shipped. Can you please help?
Review by Romescard2 months ago
Hi just wanted to know. How long would it take for it to be delivered to Ireland
Review by Dashanique Nma2 months ago
FAKE FAKE FAKE - MADE IN CHINA. AVOID!!!
I bought a pair of retro infrared. The box says made in China and was a complete counterfeit sneaker. PLEASE Basketzone send my money back, these were £205!