On or around September/19 in Facebook this add came offering leather boots, looking very nice; i ordered. 4 months later Dec/24/19 i received the most ugly, low quality, wrong size boots. I contact the company Babylovebest via email their response was that "they cannot made products better and if I wanted to return i will have to pay for shipping ". I am attaching pictures of what i received and what i ordered (as thy posted online). Please don't order from this company they are scammers.
Review by Snowshoe4 months ago
Ordered 3 pairs of boots from babylovebest, as advertised on Facebook, on 15th September 2019. Paid just under £50 on my debit card (including a bank charge for transaction to China which I was unaware of). A plastic bag arrived on Nov 7th containing 3 pairs of boots, which were NOTHING LIKE the ones I ordered. The sizes weren't accurate, and the sturdy waterproof boots I ordered looked like ballet shoes with a canvas upper and a peculiar lacing design. I was livid! Emailed them many times and was told "the shoes is cheap"! They may have been cheap, but they weren't what I ordered. Their emails, also, contained the email addresses of approximately 200+ customers, breaching all the GDPR rules we now have in our country. In hindsight I should have given the boots to the charity shop and written off the whole purchase, but I decided to return them to China as they promised I would receive a refund as I wasn't happy. They sent me an address and gave a named person to send the package to. I duly bagged up the boots and sent them recorded delivery from the local Post Office at a cost of almost £20. The package reached the factory in China on 26th Nov 2019. I still have received no reimbursement for the ridiculous goods. I've emailed many times. They say they have a returns policy, which can be found on their website, but it all falls on deaf ears. The boots will now have gone to another customer, so they will have made plenty of fraudulent profit on their shoddily made goods. Scammers like this company make my blood boil. I don't know how they can live with themselves.
Review by Shakeda4 months ago
I ordered a pair of shoes and boots - Sept.13, - via paypal -money withdrawn from my account but no shoes I emailed them 10/14 and the reply was they would be shipped within 5 days and I would receive a confirmation they were shipped. I emailed again 10/22 - given a tracking number and was told they were shipped. Received conf. of shipping 11/5 with order
number of 7040 and tracking number - RV1***898CN. I have been unable to track that number - can you help me?
Review by Balaji5 months ago
An advertisement for shoes came up on my Facebook marketplace. I ordered with credit card and waited and waited and nothing. Can’t contact company- false info. My loss.
Review by Hulson6 months ago
Saw advertisement on Instagram (or maybe facebook?) for shoes. Paid with credit card. Received a confirmation and order number via email straight away. Have sent three emails (since I made payment on September 12, 2019) - never received a response. Will contact my bank (in Australia).
Review by Burnback Bahaida6 months ago
Ordered and paid for two pair of boots. Was contacted that they got my payment. Never heard from them til i texted. Said my order was lost, then that they couldn't find an order number. gave them the order number and they responded saying that the products would be sent. i haven't heard anything till today and they give me a tracking number which i can't find belongs to any company. Errrrrr !!!
Review by Kwabii Byder7 months ago
POOR QUALITY having a difficult time trying to get a return address. BUYER BEWARE.
Review by Atvantge Addagarla8 months ago
Bought two pairs of boots received a confirmation email. They said they would email when shipped. No email arrived so i sent two emails and got no reply. I reported it to action fraud and my bank after nearly four weeks of waiting. The day after reporting this scam i received an email from the company. (so sorry for your waiting too long. We will ship your order within 5 days and we will give the tracking code.Sincerely.) no tracking code.
Review by Babith8 months ago
I ordered boots on September 15, 2019. They were not shipped until October 15, 2019. They arrived on October 26, 2019 and both pairs were the wrong size. I notified them that they sent the wrong size. They did not respond until I turned the case over to PayPay. Then asked me to keep the boots and give as a gift or try to sell myself. They are shifty thieves.
Review by Flamecia8 months ago
I ordered a pair of boots got the confirmation number and was charged on September 17, 2019 As of today October 18th I have yet to receive the boots. I have emailed the company twice with no response back, I found their offer on FB.
Review by Twelveten8 months ago
I ordered boots from Babylovebest via Facebook, paid my money and after nearly 2 months I still haven’t received my boots. Tried to contact them by email and heard nothing. Very frustrating!!
Review by PyraQ Slotnick8 months ago
Finally received them they are not even real leather like the advertisement. Definitely knock-offs.I have tried for 4 weeks to get a return label or address. I’ve sent a dozen emails with no response. Telephone number is not in service. At least i received the order, but definitely not what they advertised for sale. I guess i’ll have to toss them! so aggravating!
Review by Belbin Bergida8 months ago
I ordered 2 pair of boots in September 2019. My PayPal account was charged and confirmation was srnt. I have contacted this company via email and was told it had shipped. Still no boots. DO NOT ORDER FROM THIS COMPANY. It is a scam! I wish I had researched it first. Lesson learned. Do not order off Facebook without researching it first.
Review by Fan8 months ago
I ordered two pair of shoes September 14th 2019 ..from this baby love best company..I finally received them October 29th..they are very poor quality..not what was advertised at all..one pair to small and the other way to big ..and I ordered both the same size..this are just really badly made shoes if that's what you want to call them..I'm going to notify my credit card company..to let them know of this scam..please people don't purchase from this company.
Review by Yuryi Elasmi8 months ago
I ordered 2 pairs of shoes in sept. 15 i believe. They said 5-7 days shipping. Ive been emailing them to find out whats going on .. Keeps telling me theres no number.
Review by RoadCXMTB Guix8 months ago
Purchased two pair. Very disappointed in the quality. The shoes I received are not the ones shown in their photos. The logo shown in their photos are not in the shoes, these are definitely a knock off. The soles are glued not stitched like their photo and the glue shows all around the shoes. The tongues are not the same fabric as the shoe like their photo shows, they are wrinkled/creased, and the black ones are too short. They are also not true to size. These are at least a half size too small.
I gave them 2 stars for their communications. I contacted them immediately to return and get a refund like their policy on the website says. They got back to me right away and asked me to give the shoes to someone else or resell them myself. I insisted on a return address and was given one in China. It will cost a ri diculous amount to send back. They offered a $10 credit, but I have yet to receive it. My review is - do not buy this product.
Review by Hyusnyu Dornfeld9 months ago
On September 10 2019 I purchased a pair of shoes and my credit card was charged but I have never received the shoes. I have sent several emails. I have not gotten a reply. I have also tried the phone number listed and it says not a working number. I will contact my bank to let them know about this but do not know if they will give me back my money.
Review by Fezhat9 months ago
I purchased thru PayPal 9/14/2019 and waiting about month to receive product. On October 8 sent email to Xu Ganjiao @ [email protected], and their response was...
"Dear customer. thank you for your purchase. so sorry that due to the recent large order volume and too many emails, the reply is not timely, thanks for understanding and your order is coming. in general , our shipping time is 1-4 weeks. and the delivery information sometmes will be delay to update. Thank you for your letter. We will send you a website to check later.
we were sent your order out already，and wait for the status change its still on transit，
pls wait with patiently，thanks
nice day~thank you."
Going on 7 weeks and still haven't received anything,,,
Review by Farlington9 months ago
I order a couple pair of boots never received them.
Review by Flaxens9 months ago
I saw an advert on Instagram. I researched the brand. The site seemed good. I ordered 2 pairs of boots. Didn’t hear anything for 6 weeks. Then got an email saying it is getting ready to be dispatched. The order reference does not work. I paid on my card £45.49 16th September to XIXIYA. Then I started getting emails for other people and they had my name on a long list of other customers who they were emailing to say our deliveries were on their way. Breach of all of our privacy. I emailed them pointed this out, today and All those emails have disappeared.
Review by Dalenne9 months ago
Ordered the shoes on line from babylovebest , my card has been charged the amount and I still have not received the merchandise , no more. E-mail correspondents from them and no way to get in touch with the so called company.
Review by ChefMichael9 months ago
I’ve got scam like most people who bought shoes from babylovebest website. I should have search and review the website before I purchase anything from Facebook site but I didn’t so now I’m stuck with no shoes and money loss!!! WTF!!!
Review by Annnabelllie9 months ago
After bying a pair of shoes with my credit card and receiving a confirmation with an order number I still did not receive anything yet and I'm trying to contact them by email and phone and there are no answer or an information that the phone number is not good. They already got the money so I cannot cancel the payment. I will contact my credit card to inform them of this scalp.
Review by Thaks Derado9 months ago
I ordered these Ankle boots and received a confirmation email but never received shoes. Phone number on the site is not a good number...Scammed.
Review by BassVentura Konstas9 months ago
I ordered a pair of shoes. Three weeks ago they took my money from my credit card. Have an email saying my order # is 1955. And that's it. nothing no answer to the phone number or anything else. I hate scammers.