I NEVER write reviews, but these folks went too far! Unbelievable price, the best communication I've seen, and my product was delivered within 24 hours for free! INCREDIBLE!! 5 STARS ALL THE WAY!!!
Review by Flordeluna2 months ago
I am very satisfied with my experience. Louis was patient and kind and answered all my questions. I know that the product is good and the deal was as good as any I could find. Easy and uncomplicated, unlike another company that I tried to deal with.
Review by Skay2 months ago
Before placing my order, I did a lot of research and read many reviews that are online and more importantly the most recent dates. I also sent an email to AES asking questions about the Autel unit and received a quick response. Let me just say that the reviews are nowhere close to the service that I was provided. I received a quick response to my questions which, had I read just a little further before sending the email…were already answered for me. Truthfully one of the recent reviews actually tipped the scale for me and I placed my order. Within minutes after placing my order I received the confirmation from my CC Company of a large transaction. I received a UPS Tracking Number a couple of hours later. The REAL story here is…UPS delivered the device the next morning! Less than 24 hours after I ordered it, I had it in my hands. This kind of customer service is much needed in the world today. Without a doubt, I will be looking at AES for my next purchase.
Review by WaryTraveller Rohy3 months ago
Great service--would buy from them again with confidence--pleasant people to do business with---Thanks Mario and company.
Review by Akhmet3 months ago
They wasted no time providing equipment 2 thumbs up
Review by Lolene Oguguo3 months ago
Big thank you to Mario.Three years ago I purchased three BendPak lifts for my shop, called Mario and he gave me great pricing and set up the installation with a recommended installer. Everything worked out great. This year I was able to aquire a additional facility for my business to expand. I needed a total of 14 lifts for my new facility, and I was in a time crunch called Mario on a Tuesday morning he gave me great pricing got me the right installer to come in and work on the weekend, all 14 lifts were installed by sunday night at 8:30 pm what accomplishment. Thank you Mario for handling this .
Review by Nariah Dutthorn3 months ago
I had a really difficult time finding accurate information on diagnostic scanners. I found the Automotive Equipment Specialist website and then called customer service. Top notch customer service! Mario really listened to what I was looking for and even recommended a lower priced unit than what I was looking at. He was more interested in having a happy customer than the sale! I really appreciate his honest feedback! I received my Autel MS906 TS within 24 hours of placing my order and that was with free shipping! Everything was received as advertised and I had no problem registering my Autel and updating all the software.
Review by Viljams3 months ago
Great price and staff, answered all my questions.
Also, the product arrived right away.
Review by Margrit3 months ago
Got scanner right away, haven’t use it yet, the complaint I have is that the ups deliver service just left it in the front yard without anybody signing for it, it’s an expensive scanner for it to be left like that.
Review by Bhavirisetty Monkeyman3 months ago
Fast delivery, good customer support
Review by Laron Simmons3 months ago
The company didn't give me update in a timely manner where is any change. For example, when I ordered my four coolers in back order.
I was told that they would be shipped in mid of July. When I called in beginning of July to find out, I was told a different story. They would ship first week of August, delivered 2nd week of August.
Review by Kategar3 months ago
FAST SERVICE, MACHINE WE WANTED WAS DISCONTINUED, GOT AN UPGRADE FOR SAME PRICE PLUS FREE SHIPPING.... ARRIVED NEXT DAY WITH ZERO DAMAGE.
Review by Testf3 months ago
Great service. Excellent communication. Fast delivery.
Review by Hawkshaw3 months ago
Everything was done Professionally.
Review by ReikiChik Padley3 months ago
Review by Sheesh Kociecki4 months ago
Extraordinary customer service...quick delivery...would highly recommend to friends and family
Review by Shenissel4 months ago
Very good people
Review by Cherylsee4 months ago
Good price package come sooner I expect very good customer service quality product will buy some more stuff from your
Review by Today Fronnia4 months ago
First company to call me to verify my purchase and to let me know when to expect the product with a phone call...
Review by Bafford Gregoriou4 months ago
GREAT PRICE AND GREAT SERVICE AAA+++
Review by Sarnav Hallitt4 months ago
The customer service team did a great job in keeping us posted on the status of our order. They provided us with free shipping and we got our purchase the next business day. Thank you guys for such awesome team work. We look forward to doing more business with you guys in the near future.
Review by CustomerJaye4 months ago
Great service. Got machine next day really unexpecited.
Review by Athar4 months ago
luis was just awesome
Review by ShEst4 months ago
AE gave me a "guaranteed" delivery price. Within a few hours of receiving my order they upped the delivery price more than a third.
I received the lift exactly when it was anticipated. I raised my earlier review based on looking the product over. Looks like good quality.
Because of the manner in which it must be unloaded, I would recommend automotive equipment warn the buyer to have a minimum of 4000 pound loader or skid steer to unload the lift. With pallet forks. The length gives the 2400 lbs a fulcrum type advantage against the load.
Our unit easily lifts 3000 lbs but getting it out of the trailer was interesting..
Review by Reveron4 months ago
Ordered my lift online, AES called me the next day to confirm shipping arrangements and offload. Package arrived completely free of shipping damage - not a scratch, which was unexpected. Truly a seamless transaction. Great experience, no complaints. Would definitely recommend.