Ordered a present for my nephews birthday in April, there was expected delivery date of 30 April and as yet have not received either the item or a refund. They answered my first few emails but have ignored all my latest emails. They told to to expect my refund in 8-10 working days in May and still no refund! Disgusted with company and won’t be using again or recommending
Review by Clsall1 year ago
*** Athleteshop went in receivership ***
Check if you have a European Consumer Centre (ECC) in your country or check the Dutch one at:
Review by Ebongue Sandhoff1 year ago
this is the worst company to deal with... 3 emails with different delivery dates... i cancelled the order and im still waiting on a refund after sending 17 emails and 2 phone calls ..total scam of a company .. i should have read the reviews before i order as all of the reviews are bad .... im going further about this company(they will be investigated) as there is a law against this to prevent other people getting scammed ... they are a joke ....DO NOT BUY ANYTHING FROM THIS COMPANY ..
Review by Robbed1 year ago
Ordered and paid in march. No goods received. No response to our email. Promised delivery in may.
Review by TBirch1 year ago
I made the mistake of ordering some playmobils and they informed me about a delay of a few days. Ok, i could accept that although i had 2 very disapointed kids. After 2 weeks ONLY one of the 5 items i've ordered was delivered!! I've contacted the company and they haven't even shipped the 4 remaining items yet! They tell me, they'll ship them NEXT WEEK, and if they do, i'll receive them 2 weeks later! (1 month waiting time for a few toys....)
It's a disgrace!! Even though they may be slightly cheaper, i would never trust them again!!
Also their customer care number is not valid or it's never working!!
Βe careful, you were warned!!
Review by Stephanye1 year ago
I ordered a pair of Oakley sunglasses for Valentines day for my partner on 31st January. It is now 27th February and I still havent received them, despite various emails stating when I should expect them soon after the order and then another reply from a representative stating they'd be sent 21st February. I will never ever order from this company again and have a right mind to get consumer protection involved.
Review by Cynosure1 year ago
Very poor - weeks and weeks of delay on my order, impossible to get in touch with, no response to emails or phone calls.
If I could give zero stars I would
Review by LindaGibbons1 year ago
First I was misled to believe that I would get my delivery in 8 days, then, 2 days later I got a message about a delay, because of which the product would be delivered in 20 days. After an angry e-mail I sent, I was assured that I would get it a bit earlier, in 14 days, along with a 10 euro gift voucher. 40 days later, still no delivery. I just keep getting messages with further and further dates.
Review by Joaquín1 year ago
Order weights in November last year, 3 months later still no delivery... Requested my money to be refunded, money are not refunded to date. Contacted customer service, they just telling me that they will have a look into the matter nearly for two months now. Taking matter to court now. Very unfortunate experience. Please be aware.
Review by Bafford Kolsters1 year ago
Considering I do so much internet shopping this outfit is a true shambles and they want to charge you for handling! Avoid at all costs. You cannot get through on the phones and the email responses are from people who don't care.
Review by Timeless Olrod1 year ago
Item listed as in stock, when not. After purchase they ignored all emails including all the one's via Paypal's Resolution Centre and ones directly from Paypal inquiring where my goods where.
After 3 phone calls each lasting 45min, they agreed to refund me. I asked for an email to that effect whilst on the phone, which they did. But then they never refunded me after 7 days. Paypal retrieved it.
Review by Bouchareb Briffaut1 year ago
Ordered a go kart for my son for Christmas on 30th November, paid extra 10 euro for 14 day delivery, hadn’t heard anything so emailed them on 10th December, was told I’d have it on 20th, today is 20th, hadn’t heard from them so emailed again to be told it still hadn’t been dispatched and I will probably get it next Wednesday, two days after Christmas, am absolutely furious, wish I’d read reviews before I ordered!
Review by Zeegers1 year ago
Very bad customer service, shocking delivery, and then item comes as not described
Review by Yvettte2 years ago
Amateurs, do not trust.
Review by Krinken Derrow2 years ago
Ordered 6 items on 29/05/17, on 04/07/17 I received an email saying that 5 items are out of stock and will be delivered in September 2017 (that's 4 months btw)
On 07/06/17 received 1 item and requested full refund for the rest.
This place is not for you if you are looking to get something pronto, it seems that they advertise many items that are out of stock.
Will review again when I receive the refund.
Review by Quwayne2 years ago
I think this company is a scam. I have two orders with them totalling ~€500 and they keep pushing out the deliver dates one of which has now been pushed out over 2 months - all the time they still offer this item for sale on their website.
Avoid this shop if you can.
Review by Royston2 years ago
Awful experience. They sent me 2 fake tracking numbers, my order never arrived. Now 30 days later i'm requesting a refund and they do not reply to my emails.
This company is a scam
Review by Tonylunatico2 years ago
My delivery was very late and then when my order was finally delivered- AthleteShop "forgot" to pack 2 boxing bags. I do not comprehend how a company could neglect to pack two big items like boxing bags- it defies logic. The company also had to cancel two ordered items two days after my purchase when they finally realised that they were unavailable. I emailed Customer Service and have received no response. would never recommend this company to anybody- unprofessional, slow service & delivery!
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