As the title says I was sceptical when booking. I had a journey to Heathrow and a meet and greet from Heathrow booked online for a very important business trip. The taxi turned up 15 minutes early going to T5. Prior to leaving the driver gave me his telephone number so I could call or text him when I landed. Which I did and he promptly appeared within 10 minutes.
I will be using Assure Cars again and recommending them to my colleagues.
Review by Nusswald5 years ago
Service i will keep using all the time
Review by Dorit5 years ago
My first time using Assure Cars in London and my first experience was great so I booked them a second time as part of a return trip from London to Newmarket. Travelling with the family and 4 very large suitcases + hand luggage and got a MPV both times that suited perfectly. Would use them again definitely.
Review by Tippey5 years ago
Highly recommend. Chatty driver. Arrived on time. Only one concern is that the driver hardly used his indicators at all throughtout the many lane changes. As a professional driver myself I found this to be quite uncomfortable, given london traffic. Would have been 5 stars otherwise.
Review by DoCosta Greyton5 years ago
Review by Azur Candraman5 years ago
Just great service.
Review by Deanzy5 years ago
hard to find the driver, not really initiative. Otherwise happy with the online process, but frustrated by having only a ring from a random number and I had to call them back. Car was clean and driver was driving safely.
Review by Hulio Soptich5 years ago
The driver arrived conveniently early (10 minutes -- we were ready), and he deposited us on time at Gatwick Airport after a safe ride. He was most congenial, too.
Review by Emmalou Molet5 years ago
I highly recommend AssureCars. They were very prompt and clear in their interaction with me on line and on the phone. The driver was on time, helpful, and pleasant to chat with during the drive from Heathrow to our rental in Fulham, which he had no trouble finding. I was impressed that he gladly stopped at an ATM for us so we could get the cash we needed to pay the balance for our apartment and that he insisted in carry our more numerous than usual bags to the front door of our destination even though he had to park several doors away. More often than not we take public transportation for airport connections,to save money, but this time we felt that we got our money's worth in using this reasonably priced, reliable car service,
Review by Anjelyn Menikou5 years ago
Everything went well. Easy reservation, clean car and reliable driver. Thank u so much!
Review by SennenCoveUK5 years ago
Everything was on time and set well
Review by Alaudin Belova5 years ago
In my opinion the fare of collect from the airport already include the time of waiting that why it always dearer than the cost of journey to the airport. When I booked the taxi, I provided the flight number, time of flight arrival. As I am not sure what time that I got out of the airport so I just added 20 minutes after. However, I had to wait for my luggage and came out half an hour later. When I arrived home I had been asked by the driver to pay for the extra £5. I already sent an email to assurecars about this but no reply.
Also there was no confirmation of the booking, as I already paid online therefore I was ready worried and just a bit release after read the comment from one of the review about no confirmation email.
Review by Konsi Wrightham5 years ago
New cars, excellent drivers, strict timing, reasonable price of trips.
Review by Onyekachi5 years ago
Our driver, Suri, met us at the arrivals area. He drove us to a service station where I could buy a latté - very nice. We had lively conversations while driving, but Suri talks with his hands. That meant that we were weaving within our lane - pretty scary. We had trouble finding the address and Suri drove us around and even joined us in getting out and searching on foot.
Review by Barneyb5 years ago
Nice driver, we had no problems. This service is great when you don't want to carry all your luggage on the train.
Review by EPhillips Ahiraz5 years ago
I had no problems with the service, in fact I messed them around, since one of our flights was cancelled at last minute by the airline. I had to cancel my pick up. There was no issues or dramas at all with my problem. They then collected my wife and I on time when we finally need them. Driver; very good, helpful and courteous.
I will use this company every time we travel back to the UK, I would suggest you do too.
Review by Gregg Iyre5 years ago
I would recommend Assure cars for all your cab needs in or around London.
Review by Ercole5 years ago
Ordered multiple cabs over the weekend. Friendly service and very reliable! Even wanted the cab to come an hour early which was accomodated immediately.
Review by Junyong5 years ago
I was a bit worried since I did not receive any confirmation after choosing to pay cash on arrival. But the driver was waiting there for me and helped me carry my many bags. This was the cheapest option that I was able to find online and was really convenient.
Review by Mamdouh5 years ago
I booked them for my travel to Heathrow Airport from North London. Their rates were the best. I tried different websites and theirs were the cheapest. On the day, they came 5 minutes before the time they said. Helped me to put the luggage. On my return, when I was picking up the luggage, driver called me and told me that he is outside waiting for me. Brilliant service and the best rates..I will use it again
Review by ELynch5 years ago
This is the second time we have used AssureCars and will definitely be using them again. Really good value for money, the best between airport transfer we have experienced.
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