I have been with Artspan since 2009 and I've grown with the company.
Without any technology savvy, I was able to get up and post my work to the world quite easily.
I like the templates and how I can change them, if I want to, and when I want to add a feature but I am unable, I get help quite easily. Denise and Claire respond to trouble tickets very quickly and I am able to speak to one of them directly when needed.
Last year I worked with a PR person to make my site even better. I thought that the templates were restrictive, but that was due to my lack of knowledge, The PR consultant was able to tweak the templates in ways I had not imagined possible and connect with Claire for additional help. Now I am very happy.
I also like the quality of the prints-on-demand, the ease of selling from my website directly through the POS and I appreciate how I can build my inventory, see a record of my sales and taxes and send it all to my bookkeeper in a jiffy. I highly recommend Artspan!
Review by Bafford3 months ago
Artspan is an excellent service that I recommend to all of my artist friends and students. I like that they are constantly adapting and improving their product in relation to what’s happening in the market.
Artspan listens to feedback and really takes care of their artists.
Review by Jemica4 months ago
I am very disappointed that after 6 weeks of creating multiple service tickets for an issue I am having regarding customers not being able to contact me via my email address on Artspan. I got one response to multiple email requests asking for some specific information which I sent them but they never replied back and the
issue still prevails. I would like to be reimbursed for the 2 months that I have been unable to sell anything due to this problem. I have also sent an email, which is the only way to communicate with Cloudflare, who oversees Artspan email accounts and they have not responded back either. HELP!!!
Review by GillianMetcalf4 months ago
No watermark protection for the cheapest/most affordable site that they offer. Because you can't afford a more expensive site your work doesn't deserve protection ? What kind of thinking is that ? As if watermarks cost them that much ? It's probably a way of getting artists to pay for the more expensive options....which doesn't make Artspan seem very upfront or supportive.
They penalize artists who choose the least exensive website. Not very sympathetic or supportive, not cool. I hope they re-think it. Every artist should be offered protection. If Artspan offers an inexpensive site they shouldn't be petty about it. I'll put my work elsewhere.
Review by Jaretta4 months ago
I have been with them almost from the start and they are without peer. An extraordinarily helpful, patient and friendly staff and incredible and constant updating of the site with significant improvements. The templates to chose are many, and (even for this extremely tech challenged person) easy, no, VERY easy to use and change. My site always comes up first on Google and the other hunter and gather sites. Truly (and I am not related to, paid to, or begged to write a review. Artspan and its staff deserve nothing but the highest praise from the artists they give safe harbor to. Oh, and did I mention, you really sell stuff and the percentage taken by Artspan is the lowest available. They really are the top of the heap.
Review by Face Kayak7 months ago
This is what I wrote recently to the founder of Artspan. I’d like to share it here:
I want to express my gratitude to you for all the years you have devoted to building Artspan so that artists like me can construct and easily maintain a website. Your concept has been brilliant!
I believe that I signed on as one of your earlier users and I’ve never looked back. Your constant innovation and the support desk team has been superb.
I am always happy to see the monthly charge on my Visa bill as I truly believe that the value you provide is priceless.
I’ve moved from Vermont to the Santa Barbara area now and the only thing I didn’t need to weed out or pack up was my website, powered by Artspan!!
Review by Nileema8 months ago
I have been teaching watercolor for over 31 consecutive years in Fort Worth. I am late to the internet, but I am totally convinced that Artspan will take me where I want to go with my art. Needing a lot of help with understanding computer stuff, etc, I have been amazed at the kind and patient responses to my questions from Claire and Denise. They are the best at what they do! I love my Artspan website and their support, and I'm ready to make my website everything I need it to be through all the features provided by them. Thank you Artspan!
Review by Jawea Pals9 months ago
Artspan has been a wonderful tool for the public to see my work and inquire about pet portraits. The reasonable monthly price for what you can create for your website is very good. I am very glad I have them to print my work and drop ship it directly to the customer.
Review by Luciano1 year ago
To whom it may concern... yeah, you. Artspan is a great place to show your art -- period. I'm not a facebook guy (did you know they don't pay any US income tax?), but some of my friends are and I understand the appeal, but Artspan is strictly for artists, non of this "look what I ate for lunch" stuff. Artspan is for serious artists doing serious work. I paint portraits for a living and I give all potential clients who don't know my work my Artspan web page to look at. It's been one of my best "selling" tools to show people what they can expect. Before my client base was simply word of mouth, but now I can show potential clients my full range. As of now I'm booked trough the holiday's (if you're reading this after the holidays I'll probably still be booked) and it's because of Artspan. They also have been incredibly helpful anytime I've had questions -- quick to answer an quick to respond. Five stars. Thanks Artspan team for providing your service. Will Monigold.
Review by Cheeseface Rennardson1 year ago
Great technical support. Beautiful templates which can be customized. Artspan stays current with technology and user trends. As an artist I needed creative control over my web site and the ability to make my own changes on my own time table.
Review by Shavaughn1 year ago
I been an Artspan member for 2 years and I would recommend this site to any artist looking for a website. I am not a techie, and setting it up takes some time, but it is very user friendly, and I was able to do it by myself. Their support is prompt, always. I have been selling my work pretty regularly, and they send processed payments FAST! They are also constantly monitoring for "fraud", which is a big help. Thank you Artspan, I love it! Check out my Artspan website at christopherocheart.com
Review by Koren1 year ago
Honest with great customer service. An awesome company!
Review by Artsiom1 year ago
I have been using Artspan for a few years, now, and I am so impressed and pleased with the site. I was a little nervous when I first set up my webpage since I had a web developer create my first website. But the instructions were easy to follow and before I knew it I had a website up and running. And it is so simple to update. I highly recommend Artspan!
Review by Ellert1 year ago
I have used Artspan for my professional artist’s website for over 10 years. They have kept pace with the tech, new templates, SEOs etc. My images are secure, quality of POD is great and on the rare occasion I screwed something up (hard to do, but I managed a couple of times over the years), communications were prompt, helpful and professional. My highest recommendation!
Review by Midge1 year ago
Easy to setup, you get your money FAST, easy to navigate for customers, I sold 3 prints and an original piece in my first few days, Customer service has been great and very informative!
Review by Neelim Omolo1 year ago
I've been with Artspan for many years & would definitely recommend it to
other artists. The service, especially Claire, is friendly & helpful.
Review by Petronilla1 year ago
Ive been with artspan longer than I can recall and have no hesitation recommending it to others artists. I have watched artspan grow and become more responsive in many ways that support artists and their business goals.
While artspan may believe that their #1 priority is "greater sales for our artists", I think they provide a more powerful service. Art, is a global language that ignores political boundaries and brushes aside linguistic barriers. Artspan provides artists with a way of assembling and projecting themselves and their work all over our planet; they help us connect art and people. Although sales are important, the promotion of the artist in accompaniment with her or his work must always be the first priority and since I have been with artspan, thats exactly the way it has been.
To artspan, I say: don't change a thing; just keep on changing.
Review by Soquoia1 year ago
Having very little cyber skill I have been more than thrilled by the kind of help Denise and Claire and their chat room have given me. Why any creative artist in the visual arts would go anywhere else is a mystery. ArtSpan gives you everything you need to set up a beautiful website, promote exposure of your work and make and deliver to your collector your posted artwork. Every aspect of running a marketable web business (what for me would be impossible) is exactly what I have needed. I know what you're thinking.....No,.I am not an employee of ArtSpan, I'm a customer and member of their host of artists. All these things are just the highlights of my pleasure in having gone to their site. That's where I'll be from now on.
Review by Swabir1 year ago
I have been with Artspan from their beginning. I am proud to say that I am a part of their community of artists. Artspan has been great from the start, but has grown incredibly with programs, templates, showcases, strategies and more. The quality of work is not one facet, but has depth as well as volume. Ease of use, quality of communication is top notch and makes this site a pleasure whether participating as an artist or a buyer.
With the growth and commitment I have seen over the past years, I can only look at coming years with a huge grin on my face. Thank you Artspan, kudos to all that make it what it is.
Review by Mototech Pharmaceuticals1 year ago
Easy to use, lots of options to customize your website, good pricing and outstanding customer service. They are quick to respond and help with any issues. I have lost track of how long I've been with Artspan, but probably over 10 years. I would highly recommend them to any artist looking for a website solution.
Review by Shaishav1 year ago
Customer service is great, and Artspan functions well as a simple website. The design and shop options seem slightly less “fancy” or current compared to similar platforms like Squarespace. As a painter with decades of work, I’d also like to be able to separate my work on different pages or add title bars within the gallery on my homepage to indicate where a series or new year of work starts, versus separating work into galleries; for some reason people get confused by the galleries. I would also like to separate available work onto a page of its own so people don’t have to look at every single item on my website (since my work sells at different times and from a variety of years it was created, but I like to display it newest work first). Overall, I have been very pleased, and I recommend Artspan all the time!
Review by Liseth1 year ago
I've been with Artspan for many years. Their support is excellent and thoughtful. The web design tools are simple and maintaining it a breeze.
I wouldn't think of switching to any of the other sites.
Review by InRage Vautrin1 year ago
I have been with Artspan for a few years now and have had nothing but good experiences with it. I appreciate that it is easy to use and allows me to change things as I want. I was with another website before and everything had to be done by them and sometimes took a while to be accomplished. With Artspan when I sell a painting I can just mark it as sold myself. I have had some inquires about my works and Artspan will always advise that it may be a scam, which unfortunately several have been. Being a trusting person this has helped me from being a victim of scammers. I would recommend Artspan to anyone who wants to set up an artist website without spending a fortune.
Review by BluAngeL1 year ago
I totally agree with other reviewers here: Artisan's Help Desk is readily available, knowledgable and friendly, the internal workings of the website templates and website building is very understandable, the Video Tutorials and Business articles are very helpful, and I appreciate the features for Newsletter, Contact Form, external link to my Blog, as well as the number of templates, colors and typestyles to choose from. I also appreciate the integrated Shopping Cart and the Print and Framing service (very high quality prints)--all very easy to navigate for shoppers. All of this is a lot that I didn't have to invent from scratch...relief! With a minimum of website-building experience (but a good eye for design) I feel that I've created a very presentable artist website using the Artspan platform. I would also agree with one reviewer that much of the traffic to my site seems to come from Artspan's efforts to promote their website platform service, rather than for my original art and prints. I would LOVE to see more promotion that led to sales of prints and originals! That being said, I signed up for Artspan as a website platform, and anything beyond that excellent service would simply be icing on the cake. Highly recommended.
Review by Elenucci1 year ago
I have been with Artspan since I became a professional artist 10 years ago. Artspan is easy to use even for someone like me with barely adequate tech skills. Artspan pays promptly. Never a problem. Support is excellent. I feel that Artspan is innovative, keeping me up to date. Thank you Artspan!