Bad scam do your self a favour do not order from these people. You will never get what you order. They will not answer your emails!!!
Review by Bartozy11 months ago
I was doing early Christmas shopping and wanted to buy a Chrome Book computer for my grandson. I usually buy things like that on HSN--and had great experiences. However, I googled Chrome Book, just so I could price compare and I ran across ArtsCraftZone where the very same item was less than half price. (1st red flag). I was curious why an Arts & Craft store would be selling computers and I notice that it was the only electronic item being sold (2nd red flag). I don't know why I did not research their reviews (or maybe I did and could not find any at that time--July 15th). Anyway, about a week went by and I checked on the status of this item that was "in stock" when I ordered it and it was "pending". (3rd red flag). Then on July 31st I received the email that everyone else on this forum received--"yada, yada, yada...out of stock...yada, yada, yada, will refund immediately...yada yada, yada, take 7-21 days to appear back on your card." However, I noticed that there was no contact info--no phone--no email...nothing to get further info. (the 4th red flag). I waited almost 30 days later and still had not received my refund. I contacted my cc company to do an immediate chargeback. Stay away! I don't know how much longer they will be in business, but you definitely don't need this kind of aggravation. #Consumer_Beware
Review by BobWill11 months ago
Ordered a gift for a friend on July 20, 2018. Received an email saying I was refunded on July 23, 2018. August 9th still no refund.
Review by Inanc Haulcomb11 months ago
My father ordered a Bluetooth headset from this company. The immediately took the money out of the account, then a few days later sent an email saying they did not have the product available and would refund the money. It’s been 30 days now, no contact back, no way to contact, the phone number they originally provided is not a good number, no refund. We are filing a complaint with the Alameda County District Attorneys Office, their number is (510)383-8600. Please if you have an issue with this company also file a complaint, as the district attorney said they will not look into it until there was two or more complaints. We spent $74 on this, this company is making a killing of off taking people’s hard working peoples moneys. We called the building where this company claims to have an office, and were told there were no company’s by this name in that office. HUGE SCAM.
Review by Redorbit11 months ago
Same as other reviews; this outfit is a scam. Ordered, inquired, told shipping in 5-7 days, then "out of stock" email indicating a refund issued and to wait 21 days to clear. No refund, 2 months later. No response to inquiries. Phone number on cc statement answers with "this text service ..." . I have disputed with my cc bank, which is investigating this as fraud.
Review by FamilyVan Prunas1 year ago
Ordered a Keurig coffee maker on 7/23. My credit card was charged same day but no confirmation email was received. Followed up via their on site contact email (no phone number on the website) and rec'd info that my order would be received in 5-7 business days. That time frame came and went. Repeated emails via their website never returned, although their auto reply advised they were received.
Finally tried to find the company via google search of the tenants at the address listed on the website. The company is not listed.
One last contact email ... either provide tracking info by close of business or I'm canceling order and contacting my credit card. No response.
My credit card is processing the complaint and advised it could take up to a month before the charge is reversed as they also have to try to contact the company. Hope they have better luck than I did.
Two days after I sent an email cancelling the order, their site still shows my order as "processing"
8/24/18 update - artscraftszone.com still shows my order as "processing" This is a month after I initially ordered it and two weeks after I sent an email cancelling my order.
If you haven't ordered yet .... don't
If you have ordered, call your credit card company immediately and start the process to get your money back.
Review by MMerner Trucking1 year ago
We too have had the same experience. Ordered something. Inquired about it two week's later and got the email about the item being out of stock and a refund being issued. No refund and it has been a month. Item was almost 100.00 that we purchased. I too tried to find a phone number ect and googled the address and it shows a security company in Oakland. I am calling my CC company to see if I can reverse the charges but may report them as well if they can't. This is WRONG!
Review by DougieB1 year ago
Likely a scam!
Ordered an inversion table on 7-22-18 and my debit card was immediately charged. The status on my order stays on "Processing" for 28 days. This company is a scam. Do not order from them. Now I have to dispute the charge with my bank.
Review by Deetilbug Shaarawe1 year ago
Paid for Samsung Tablet A - 8" black. Never receive the item - it has been more than a month, yet a billing appeared in my credit card statement. Be warn... DO NOT transact business with ArtsCraftsZone.
No update communication from ArtsCraftsZone... None.
Rating Deserved... Zero Stars (should be Negative Stars).
Review by Zwoitwa1 year ago
Total Scam - I would give them 0 or negative if possible. Ordered Inversion Table that showed up cheapest on their website on google search. Ordered on July and still did not get it. My credit card was charged, order was cancelled without my knowledge or consent, but no money refunded. Email to customer support remain unanswered after a month. No phone response.
Avoid them -- better to pay more at a well known retailer than throw money into this toilet!!
Review by Jasmal1 year ago
Ordered an inversion table on 7-23-18 and my debit card was immediately charged. No confirmation email or anything. Did not receive product or a response from them after sending 2 emails. They have no contact phone number. This company is a scam. Do not order from them. Now I have to dispute the charge with my bank.
Review by TheBaronvl1 year ago
This is a Scam site! Purchased a product over two weeks ago & never received any status update nor product. They did make sure to charge my credit card, though! Do yourself a favor & DO NOT purchase from this scam company’s site.
Review by Astrae1 year ago
It is definitely a scam company. I have ordered Sonos speakers from them, they charged me, but never delivered the product or updated the status. Luckily, Amex stopped the transaction and reimbursed me.
I also called the office building located at their address (7677 Oakport St #625 Oakland, CA 94621). They told me that no business called ArtsCraftsZone exists there.
Review by DCriss Caraffa1 year ago
I was looking for a small swimming pool for ny kids i went to target page and foun one but itwas like 100 dlls i keep scrolling down on target page and it was one on the bottom of the page but it from a sponsored page so i trust on that page (arts craft zone ) cause was on target webpage i paid 75 dlls never got nothing send e-mail just got and email back from automatic e-mail saying that 24 to 72 to get answers from them wait wait and nada i just came back from my bank an got the money back raightaway the address they have on their page call information desk they said no business with that name in that building
Review by Hadassah Derrow1 year ago
Epitome of a scam. Ordered Rtiq cooler for a price that should have been a red flag and of course....it was out of stock after they have taken the money out of my account. I emailed them and was told wait 7-21 days for refund, but any other email sent to them after that has not been reciprocated. This place is a farce and should not even be on the internet. Too bad this fraudulent site hasn't been flagged yet. These are seriously the lowest of the low.
Review by Gregore1 year ago
After ordering an item, had to ask two weeks later about it. "Oh we are sorry , it is out of stock. Your money will be refunded." a month later.... they will not even answer messages. DO NOT DO BUSINESS WITH THESE PEOPLE. Sorry I did.
Review by Trease1 year ago
Quite possibly a scam company based on the other reviews I have found online. I ordered a product, and when it was still in "processing" 7 days later, I inquired what the status was. They told me it was out of stock and they would send me a refund. I'm still waiting on the refund.
So even if it's not a scam company, it is a poorly managed on at best.
Review by Quinjerus1 year ago
I'd give them zero stars if it were available. Ordered an item and it went through my credit card and never received it. Thank God my bank is awesome and refunded me. DO NOT ODER from this website. They are scammers.
Review by Coll Gurhy1 year ago
Stay away from this site. They are scam artists. They charge your credit card then claim that they have refunded you which they have not. They do not respond to emails and do not provide a phone number, address and email address. They were reported to BBB, District Attorney of Alameda County, CA and FTC.
Review by Bethandharry1 year ago
Bought go pro hero 5 order14780 07/24/2018 they said they refunded$ 97.51they did not my bank has no record of re fund can't seem to talk to any one people beware going to have to go through my bank to get a refund dale duggins
Review by Laxsan1 year ago
SCAM.... Not even sure why it showed up on Google. I ordered and never got a confirmation but did get charged. I sent an email to their contact and they replied I would receive the item in a week. Did not even reply with tracking information and when I sent another message and they said the item is out of stock and I will be refunded.Never got my refund.
Review by Trupper1 year ago
SCAM- ordered a watch 2 months ago. After emailing them several times they responded by telling me my item was out of stock and I would get a refund between 7 and 21 days. That never happened and they have stopped answering my emails.
Review by Lagunero1 year ago
Placed an order for a product that showed in stock.....5 days later still in process.....emailed them and they said it was out of stock and they would refund me.....well 2 weeks later I still have no refund. charged my card for an item they didn't have in stock? Seems like you would check inventory before charging someone for something you don't have. Needless to say going to dispute this charge with my card company.
Review by GoToeGo1 year ago
Google needs to refund my money for showing this website. I ordered 2 coolers for $97.51 a piece and they will not respond or give me my money back. Some one needs to stop these people. Google should be responsible for this since their is so many bad reviews and money being stolen. Artscraftszone.com sucks. They are so dirty and I will not let this go. I have contacted my lawyer and reported them to BBB and CIA. I want my money back.
Review by Dean Billings Chevrier1 year ago
This is definitely a scam. I ordered pots and pans on 7/24/18. When I didn't receive an email saying my item had been shipped I decided to look up the website to see shipping times. The website was gone. I could not find a number for them so I called my CC company and they gave me one. Come to find out the number is linked to google voice and the greeting says its PrivacyGuardian.Org. COMPLETE SCAM.