Easy ordering process, great product descriptions, shipping was as promised, helpful instructions and excellent product. My customer and I are well pleased!
Review by Kaikara3 weeks ago
Good product with reasonable price from architecturedepot. Fast delivery.
However, if the company can let me know ahead of time it was FedEx ground as delivery, I could set up FedEx account and avoid extra charge from FedEx.
Review by Teeniie3 weeks ago
I had a good experience shopping with Architectural Depot. I am a painter and I was shopping for new shutters for a customers house. The thing that would have made it easier for me is if they could be a little more specific about the actual size of a shutter. I ordered 4 sets of 14.5x 51' and all the store could tell me is that they could vary by up to 1 inch. Well all 8 shutters ended up being 50.5 inches long. For my project two sets were recessed in brick, they fit but were so short that I had to build and paint a piece of wood to go over each of these to "box it in". I may have been able to use some 52" lengths if the actual size was 51.5.
Review by Brannagan4 weeks ago
Elizabeth Hatch has always been very responsive and very helpful with quotes I have needed and questions I have had.
The wood arches I have used were very nice and complimented my projects nicely!
Review by TextWizard1 month ago
My order was delivered on time and the product was exactly as expected. Impressed with price and service!
Review by RWalk1 month ago
We received shutters and a pediment that were nicely crafted. One shutter came through with a crack, we called them and they sent out replacement quickly. Wonderful company to do business with and great quality. Thank you
Review by Josephfollows1 month ago
I obtained some stylish and high quality polyurethane moldings from Architectural Depot. Their prices are a bit lower than elsewhere, shopping is easy, great selection, prompt shipping.
Review by Arijita1 month ago
they will not respond if you need to return an item it has been 2 weeks and i get no respond every time I try to contact them. They wont send you return labels. Looks like this is a common for this company.
Review by Kelsay1 month ago
Very pleased with the price and the quality. They were shipped and delivered in the estimated timeframe. We will definitely recommend to our family and friends.
Review by Bayareapj1 month ago
I ordered shutters, $268, from this company. The order was the wrong color so I called to get it switched. They were not available on weekends so on Monday morning I called and asked for return credit. I reordered the correct color right then and the rep gave me a RMA number for returns. So... took the shutters (never opened) to UPS as that was the company that shipped them. I was told that I would have to pay $105 shipping, $110 insurance and oh, I forgot, a restocking fee for 6 shutters of $43 once it got to the warehouse. This company REFUSED to send me a return label. Total refund $11
UPS told me the company should provide return label, architectural depot refused...after 2 emails and 3 phone calls to them to get this straight. RIP OFF company. Don't waste your time. So angry they got a total of $813 from 1st set of shutters and 2nd ($545.) I will make sure all my contractor friends know what happened with me trying to return merchandise.
Review by Mikkalena1 month ago
The corbels are perfect. The wood (maple) is very high quality as are the corbels and they stained well.
The order arrived quickly, as promised, which was key to keeping our kitchen remodeling on schedule
Review by Maimeo1 month ago
Do NOT buy from this company!!!! I’d give it 0 stars , so I bought 7 pairs of shutters, they sent me the wrong size! Asked for a return label——- they don’t have any... shutters were 400$ and shipping them back would of cost me 200$ , they can’t help me and it wasn’t even my fault, customer service is a JOKE! Horrible company. Now I have shutters that are useless to me! Called my CC company to see if they can help me out, because I didn’t receive what I ordered. BEEARE!!
Review by Reveratel1 month ago
Fast shipping and quality products. The columns really made the difference in completing my pergola project
Review by Patsachon2 months ago
The quality of product received was absolutely top notch. I had a minor issue with the first shipment that was obviously carrier related and they were super quick to make it right. I'll definitely be ordering from them again!
Review by BodyEvolve2 months ago
Ordered faux stacked stone for pool deck. We were in a bind when the composite we were using was discontinued and we needed something to finish the deck. Used this product for the sides. It looks great. I think I like it better than if we had used all composite material anyway.
Review by Eyder2 months ago
Great price on colored vinyl shutters with all mounting hardware, easy to install and they were shipped quickly. All Good!
Review by Surasith Verraes2 months ago
I was somewhat concerned dealing over the internet with an out-of-state company to order shutters for my 1835 historic home. The historic review board in my town is strict and I worried I might get something that I couldn't use. I was pleasantly surprised when my shutters arrived and they were first quality. I had them primed and painted at the factory and I couldn't have been more happy with the results. Architectural Depot has made me a believer. They were great to work with and their product is a great quality.
Review by Bekæmp2 months ago
Great customer support and quality product
Review by Ulampinoy Bilova2 months ago
Great customer service!
Review by Arlethia2 months ago
We purchased 8 pairs of Atlantic Architectural shutters and are very pleased with them. We purchased a small sample of the shutter from the company before committing to our purchase; being able to see the shutter ahead of time, was very important to us. They are good looking shutters, and we liked the very long warranty that comes with them. We were looking for an alternative to wood, and to cheap aluminum, that we didn't have to paint every few years, and these are perfect, and at a manageable price. Company was very easy to work with on the phone; shutters were custom made and arrived within 6 weeks. Very happy with our experience.
Review by Magnusdalen2 months ago
Great customer service. Product delivered before scheduled date. Quality better than expected, installed without a problem. Highly recommend for novice and professional.
Review by Mythia3 months ago
We special ordered black shutters and hinges and s hooks. They are high quality, came three weeks as promised. My only complaint was that the white protective wrapping that was layered between the shutters and stuck to each of the shutters left markings on the shutters in several spots.
We couldn’t get the white residue completely off. However, the markings were only on the back of each shutter so It isn’t visible once hung.
Review by Mamurjon3 months ago
Love my new beam. All perfect as promised. Delivered earlier than quoted! Yay!
Review by Satiraporn3 months ago
Good quality castings, arrived well packaged and timely.