Appliances Connection Reviews

Great place to shop for appliances, especially in these times of covid caused scarcity. It sure beats going from store to store!

Great place to shop for appliances, especially in these times of covid caused scarcity. It sure beats going from store to store!

keep getting pop ups from there web) i cancelled my order they said another month ive waited 2 months waist of time!

keep getting pop ups from there web) i cancelled my order they said another month ive waited 2 months waist of time!

These people are liars and I wish I had never done business with them. Do not trust anything they say.

I have just filed a complaints at several places over our order for a refrigerator July 8. Their site sail "delivery 2-3 days". Weeks later, they told us "Oh, that is only for the NY city area"! Funny how this was not alluded to whatsoever on their site. We tried to get delivery info from them and also from FragilePak, the carrier, who have ignored us and did not answer our email.

We were told by this Co. that our appliance would be picked up by the shipper and on it's way to us by Monday, July 20. This did not happen. They finally said it was "picked up on the 21st, and was on the way". They told us we would be contacted about delivery BY JULY 29 at the latest, but this never happened. We were told delivery should be made around that time.
We were told over a week ago that this appliance was "ON IT'S WAY" TO US! This was contradicted the other day by 'Gary' who said it was going to "a terminal" and would be "put on a truck when one is going to your area". There is NO TRACKING for this item at all.
Tracking means showing delivery PROGRESS---LOCATIONS, TIMES, ETC.! There is NONE of this whatsoever.
We have now learned our item never left the warehouse in NJ, as of 8/3/2020. Will not purchase from these people again or recommend them. NO excuse for the different and conflicting stories, the delay in shipping and the misleading shipping info.
Update 8/5/2020: After dealing with continual lies from this company and their shipper, we contacted both and told them that UNDER NO CIRCUMSTANCES WOULD WE ACCEPT DELIVERY OF THE APPLIANCE. (Their shipper, FragilePak also has horrible reviews everywhere!). AFTER WAITING A MONTH FOR A REFRIGERATOR, IT WAS TOO LATE AND WE WANTED AN IMMEDIATE REFUND. WE HAD ALREADY FILED COMPLAINTS WITH BBB AND CONSUMER DIV/ATTY GEN. OFFICE/NY STATE. WE GOT OUR REFUND. WE STRONGLY RECOMMEND YOU NEVER ORDER FROM THESE PEOPLE. THEY ARE LIARS AND SCAMMERS. THEY ARE EVEN RED FLAGGED BY THE BBB!

Does installation include dryer flexible vent? You should state so or advise about appropriate part to add to the order.

I am very happy with my new fisher Paykel washer my last one I had for 20 years. I've had other washer brands they've made noises, they clanked you could hear them shift gears, shouldn't even here all that. so I got the same brand I had before and it runs nice love it. Not as quiet as a mouse but I don't hear any gearshifting clanking going on at all. I just hear the water running when it is and when it spins out you slightly are going that is it perfect

Shopping was easy. Would love the option to add things forgotten, such as removal of appliance when at checkout vs leaving web page and going back to cart. I ended up with 3 in my cart when I noticed my total cost was sky high.

When I was talking to your sale representative, they did not seem sincere about wanting to help me with product availability.

Appliances Connection is a terrible company, i ordered in the beginning of May and they have been sending emails every week to say my order was coming. Now 3 months later they canceled my order due to lack of payment. I can make the payment and this company is terrible letting me think my order was coming for 3 months. you can not make a review on their facebook unless you actual can prove you bought something from them what a joke!

There is some red small writing that shows up on the screen but flashes so fast it can't be read. Rather suspicious! Also, when I called to ask about this product the person on the phone said you could't get this product any longer when I asked about price matching with Home Depit. Obviously didn't want to price match so just lied about availability. Red flags starting to wave.I went ahead and ordered. Any problems with quality or order I will simply put you in blast to my thousands of You Tube subscribers to tell them.

Easy to find, easy and quick order. If the entire process goes this well, we will definitely do more business

Great selection and competitive pricing, excellent delivery time. Product was packaged securely. I ordered a range hood for a new kitchen, took it out of the box as soon as it came....as expected, it worked perfectly. I am happy to have recently discovered appliancesconnection.com and will definitely use it as I continue to furnish items for the new house!

generally good, but I didn't like that the credit card offer kept popping on me while I tried to fill out my billing and shipping info

many choices for my range but clear comparison feature on the website. love the white glove delivery and free shipping as included !

Metaphorically dealling with this company is the same as aging yourself 10 years as theyll give you lots of stress. The worse customers service ever. There is a 45 minute wait on hold when you call them and when they answer they're so rude and unprofessional. It took almost 2 month to receive the refrigerator and when I did receive it, it was missing a hose. People, please don't do business with this company so they go out of business as they have no idea how to run one

This is the first time I'm purchasing from you. It went well, but I want to see how things unfold before giving you 5 stars.

Website is easy to negotiate, and purchase process is straightforward. My only suggestion for improvement is to double check the description of products, especially dimensions of appliances. You have incorrect depth listed on Beko DIS 25841. I checked with the specifications document. I believe there is also a typo on the DIS 25840 model in height if memory serves. Otherwise, kudos to you and the ease of this purchase. Thank you.

I bought my washer and dryer from Appliance Connection 11 years ago driven by novelty of home delivery and no tax. I had such a great experience that now we need a new dishwasher we need exactly where to buy it from. Great selection, website is easy to use, excellent product descriptions and overall great prices.

Lots of options. Great prices and great name brands. Hope all goes well since I am giving this to my son for his new workshop.

My payment had an issue and they reached out to me to help... a few days later I clicked through a reminder email and in a few clicks completed my order. Easy!

Now let's see how Shipping goes. If package arrives in great condition, there will be no need to update this review. Thank you!

Please believe ALL of the bad reviews, they are spot on with everything! Stay away and pay the extra cost from the big boys (Home Depot, Best Buy, Lowe's). These people are scam artists. They lie about their inventory and ship dates. Customer service agents have all been trained very well to lie. PLEASE BEWARE and STAY AWAY and save yourself a headache. I gave them a month to get it right. One star is very generous!

Great! Just note that original delivery date Stated (June 15-17) was earlier by several days, so when I ordered the dishwasher it showed 5 days laterJune 20-24). Big difference since our current dishwasher is busted. Also, unclear if installation will be On same day, which we hope for!,

Easy to order. Now to see if delivery is in time period suggested. Hopefully this will all work out and I will purchase other appliances from you