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Review by Chaustine4 weeks ago
Just purchase the 5oz antique Libertad only to find it it is priced $20 cheaper elsewhere. Contacted customer support to which they could not help. Please buy products elsewhere. I've notice a increase in premiums in other products as well. Would not recommend to anyone.
Review by Juliekeyser1 month ago
I was a first time client and placed a small order as a test for future orders since I plan on diversifying my portfolio. My package is now lost somewhere in the mail and they are refusing to provide a refund. They said they cannot give a refund until they get their package back (not my problem since I never received it). I will now be forced to file a dispute with my financial institution. This is not a reputable company, and I will obviously never do business with them again.
Review by Nikolin2 months ago
A very good experience with my first order from APMEX. First off, it came very quickly. It was sent out faster then any other company I have purchased silver or gold from. The order was for 4 silver coins and one silver bar.
The packaged it very well. I am used to USPS destroying things that are sent to me, so this was nice to see it so well packaged. the silver was first wrapped in a little bubble envelope, then taped to the inside of a small but thick cardboard sleeve box. this double packaging method ensures that the silver doesn't slide around even if it takes a hit, and its away from the corners where hits most often can damage them.
2 of the coins came just in little plastic bags instead of flip. I didn't like that, but at least they where sealed in the plastic which does protect them. The bags are harder to inspect the coins because of the writing on them, but easier to keep them clean the two other coins came in plastic flips, that where then sealed in the little plastic bags. the Bar was in its own sealed plastic that was thick and lets me inspect the silver.
3 of the coins where absolutely perfect when I examined them. the South African Krugerrand has very slight tiny bumps on the outer rim of the front side. it is so slight however that I'm not concerned, and the dots seem to be from the manufacturing at the mint, not from any mishandling by APMEX.
The bar was the APMEX brand 1 ounce silver bar. The symbol and writing on the bar seems very nice and clean, however along the outside edge when looking face on to the bar, there was a noticable ridge that went along most but not all of the outside edge. looking edge on it didn't seem that it was a bent edge, so I can only assume its a tiny bit of extra silver. its not too bad, and the writing on the bar is very nice so overall I'm pleased. I will most likely be buying more of there brand bar because I like the look of it, so I will report back if the error is on all the bars or just the first one I bought.
Since I had no major issues with the order, I cant really comment on the customer service except that when I asked questions before purchasing, they did respond back to me. I received info from them on a frequent buyers program of some sort, and I will be using that in the future.
In all, I am very pleased with my first purchase from this company, and will be making more purchases in the near future of silver, and perhaps some platinum. I hope this review helps anyone interested in this company for buying there silver.
Review by ShaniquaRiley2 months ago
To begin with I'm not bashing Apmex but unfortunately I can't purchase from them . Apmex definitely has the largest & diversified stock of any precious metal site that I've ever visited . It's well put together so it's easy to wade through all of the merchandise put in front of you . I've purchased from them before & Apmex definitely is impressive with the quickness of shipping your order . It really hurts me not being able to buy from them . So what's the problem says the voice in my head . I've got to get that checked out . My major malfunction with Apmex has nothing to do with there stock & the speed of shipping or even the price of the items . The deal breaker for me is the shipping charges . Which is 9.95 ouch it hurts just stating the price . Now I know I can't be the only person who don't want to pay a 10.00 shipping fee . Let's say I bought a ounce of silver for 18.00 which is easy enough to find . Then add the 10 bucks it's costing to ship . Heck more then half the price is just getting it too you ! Now would you want to pay there fee or get more silver -gold in your stack ? Most PM sites charge 5.95 which seems to be the going rate for shipping those beautiful shiny pieces of metal . I know it's part of there profit margin but I'm sure the increase in sales would more then make it up . Apmex really should revisit there shipping policy . So all of us peons can get a slice of the pie . I send them a e-mail 3-4 times a year with my grievances . Not been working very well YET !! Have a blessed day ! Peace , Love & Happiness
Leon the Peon Tucker: Better known as Leon The Old Hippy Tucker
Review by Nahzli3 months ago
I recently started buying gold and silver. Apmex is a great company! Shipping is quick and they have a large verity at a fair price.
Review by Tharna Furll4 months ago
++ huge assortment, great speed, all possible mode of payment
-- prices are cheap not for all coins, started to charge tax recently
Review by Jansz Badeaux5 months ago
Funds clear they ship. No nonsense. Tried different dealer delivery took 4 week after funds cleared. Solid quality.
Review by Jadayshar6 months ago
Order was placed and shipped very fast and everything was delivered. I love the precious metals portfolio tool and the user experience when using the APMEX website.
Review by Bairdiano Dobrinic6 months ago
Always on point! Great dealer, no problems!
Review by Traviaun Tahau8 months ago
APMEX really did surprise me with how efficient and high quality its services are - I'm in the UK, and I wanted to order some historical silver coins - these came incredibly fast, and were exactly as APMEX described. If you can look past the minimum order limitation (which isn't as strict as some other US Bullion dealers), you have a solid choice as an alternative to buying domestically.
Review by NavCL Lwebuga8 months ago
I came to know to recently how APMEX doing great and fabulous job. Because usually order only APMEX but for change I ordered gold coins from SD BULLION and JM BULLION. Omg.. two weeks I am waiting for my coins but I couldn't get until now. So I m personally suggested only Apmex for giving great customer services and delivering product timely manner. Thank you APMEX
Review by Scullion Goenche9 months ago
I am very dissatisfied with APMEX on a recent purchase of 2-3gm Chinese 2018 gold Panda coins & 1-30gm Chinese 2018 gold Panda coin with a 14k gold screw-top diamond cut coin bezel - 32mm. I took the smaller Panda coins to a goldsmith to mount in a bezel for earrings and to place the larger Panda coin in the 32mm bezel. The goldsmith advised the the coin bezel was poorly made for holding a 30gm coin and that it was unlikely to securely hold the coin when placed on a chain as a necklace. APMEX has a 7 day return policy and would not accommodate a return after about a month had passed while my wife was deciding what type of earring mounting she wanted for the smaller coins. After she made her decision we took it to the goldsmith and told us he would not use that bezel because it was insecure for a coin of that value. While the gold coins purchase was fine, APMEX refused to allow return or repurchase of the bezel. All other purchases of coins from APMEX have gone well, though the time required to receive coins after they receive payment seems long.
Review by KatelynD10 months ago
I love APMEX, period. Great products, great service all the way.
Review by Fionuala1 year ago
First, selection and inventory: APMEX can NOT be touched in this category. They have probably 5-6 times the product selection as the next highest in the PM world! Absolutely unbelievable, if these guys don't have it, it doesn't exist! You can actually get lost on their website there is so much.
Service: never had an issue the few times I had to reach out to their customer service department. Quick, friendly, helpful and professional. I will also group their packaging and product quality into this category. Very impressed, thank you APMEX. If I order ONE gold coin, they treat it as what it is- a very expensive piece of product! They do NOT put a $1300+ coin in an envelope! This is where several others have lost my business. I can order a $20 thumb drive the size of my pinky from amazon and they will ship it in a box! Do not treat my gold purchase with such disrespect. Thank you for this, APMEX!
Finally, pricing: I suppose in this category the age old "you get what you pay for" saying holds very true. Their prices are almost consistently higher than most others out there. Not by much, but they are usually higher. You do pay a small premium for the selection and quality they have. This is not enough though to take away from my 5-star rating.
APMEX is not perfect but they are much better than most. It is not my primary go-to dealer however when I need something and I can't find it anywhere else I know I can rely on APMEX.
Review by Chengchuang1 year ago
I was very pleased with the silver dollars I ordered. The condition they came in was excellent and the price was right.
Review by Arupendra Derrow1 year ago
Prices are not very competitive unless they have a very specific item that can't be found on other sites.
Review by Rwyork Cervienka1 year ago
I collect silver coins and compare prices and "deals" from various sites. Apmex is more than fair and I always get what I order within 5 days.
Review by Dbloomfield Priyanka1 year ago
I will not buy from them ever again! One time I bought an item from them and they did a lousy job of shipping it to me. The item got damaged in the process of them sending to me.
Review by Garbis Fikowski1 year ago
As an Oklahoman, I like many, try to do business with local businesses, craftsmen and artisans. As, you know this is not always possible however, upon learning about APMEX, an Oklahoma company, I began investigating.
I was pleased to find APMEX is one of the most respected precious metals companies in the US and each purchasing exprerience I have had has verified all the praise I see online regarding the excellent service and selection of APMEX.
I am well pleased to patronize APMEX with my humble resources. If I had a million dollars to spend, i could do it in about 10 minutes at AMPEX.
APMEX and I are Oklahoma Proud but you dont have to be an Okie to invest with APMEX.
Review by Yaketta1 year ago
I regularly order from Apmex and love the wide selection of products available to me and my customers. I usually order silver bullion coins from around the world
Review by Nunsia1 year ago
Got everything that I wanted and everything was well packed.
Was really impressed on how they packed every item so nothing would get damaged.
Review by Hengeman Porrada1 year ago
Have had a case where my order was delayed as one item (listed " in stock") could not be completed as item was not available. No attempt to contact me to resolve the matter. When I queried about problem with the order they confessed the item was not available. They wasted my time so I canceled the order.
Review by Theti1 year ago
APMEX is a good company.
Review by Jamah Mulahmetovic1 year ago
I have had an overall good experience with APMEX. APMEX’s website was easy to navigate and checkout was a breeze. My packages have arrived discretely and securely packaged. The condition of my items have been pretty good.