I've been purchasing products from Animegami for a while now and can safety say, they have the best customer support team! They are quick and helpful, whether it is simple queries or something more complicated.
Large range of products and probably the best UK anime store to buy scale figures from, in terms of pricing and shipping quality! They will almost always price match other UK stores too (or give a discount).
I've probably given them too much money but I don't see myself stopping soon! :D
Review by Scottd Croona1 month ago
Help toy play miguel ask sad buzz ligtyear play home miguel boy try sad see you miguel now toy buzz ligtyear okay ok me miguel good fine miguel oksy ok
Review by Trenitalia Hornnes1 month ago
Great service. Limited edition item, well packaged and promptly delivered.
Review by Nukeproof1 month ago
Great customer support, quality products. Will be re-visiting, definently.
Review by Pellagia1 month ago
I made my first preorder purchase back in march on monthly installments on a Jurassic world blue statue
I must say your statues are amazing and I'm very happy with mine the detail looks great
Your customer service is 2nd to none and Victor is an absolute credit to your company
He helped me with any questions or worries I had and is a great member of your team
Keep up the good work guys you will see me again soon
Review by Polyhronis Mitschie1 month ago
very nice help and super fast response
Review by Deivyo2 months ago
I can't rate this store enough. The staff are so helpful..... Great costumer service....... highly recommend them.... I definitely will be ordering more from animegami again.
Thank you so much Animegami
Review by Vuhar2 months ago
Excellent shopping experience as usual. Everyone is super nice. Totally recommend
Review by Pratixa2 months ago
So normally im sceptical when ordering stuff, however Animegami have changed that, ive ordered several figurines from them and saved myself a lot in oversea's shipping. the customer service is perfect. alot of companies should be like this.
Love the work! keep it up guys!
Review by Paznokaite Prontani2 months ago
I can't rate this store enough. They deserve 100 stars! The staff are so helpful and communication is amazing. I highly recommend them and will definitely be buying from them again. Thank you so much Animegami
Review by Feiyang2 months ago
The employees were swift and helpful when I messaged with a query and the item arrived well-packaged in mint condition.
Review by Musakhar2 months ago
Review by Clkhawaii Sydorko2 months ago
I had a long term payment plan for a pre-order going and although i sadly could not complete my full plan i had lots of dealings with multiple people who work at or with Animegami and i can confidently say every single one was very professional and willing to do whatever it takes to help. I will 100% be buying from them again. Fantastic company. Thanks guys 👍
Review by Treasury Kantelia2 months ago
Issues with stock after taking my money and didn't do anything to compensate me for the problem. First time ordering with them and I found they were very unhelpful and didn't offer me any recompense for the issue. Full refund offered. Would recommend that you buy your anime products elsewhere. Utterly disappointed for a first time customer.
Review by Sharese Adarn2 months ago
Ordered a 1/7 figure from them, which I normally do from other non-UK sites. I would usually expect it to take a few weeks and anticipate it getting held up with customs charges. Thankfully, I got my order within the span of a single week, without any of the hassle, and all at a reasonable cost.
Review by Pttt2 months ago
I'd rate higher if I could, absolutely brilliant
Review by Joneishia2 months ago
Hi, my order is on a payment plan. I thought that it was inappropriate to have to wait to do a review, so here it is. I have used Animegami Store on a number of occasions and really all that I can say is that they are a First Class Retailer. They go that extra mile, to make sure that you receive exactly what you expect. This is a good example for all sellers to adopt. I can thoroughly recommend Animegami Store and wouldn't hesitate to use them.
Review by Buntys Negine2 months ago
Superb service all round. Best customer service I have ever experienced. With the Trust Shop guarantee and Animegami working together this is the only place to safely buy your premium format statues. OUTSTANDING.!!!
Review by Photovogue2 months ago
Great team with great communication and give 100% in customer service. I've always ordered from animegami store and have many pre orders yet to come and i have 100% trust in them.
Review by Wavvy Kobierski2 months ago
Great store really happy with purchase and very easy to find what I am looking for . Would definitely recommend this company to my friends.
Review by Hermila3 months ago
Order no 233272 has now complete with an explanation and full refund thank you.
The product was no longer in production and after my initial complaint, my case was immediately answered with apologies and points by you.
I am sorry it has taken me so long to amend my review and i would like to thank you for your time, sincere apologies and really good after sale service.
I will hope to be able to use you in the future.
Kindest regards, Frank.
Review by Svak3 months ago
Excellent figure to add to my growing collection.
Great costumer service and delivery times.
I highly recommend animegami store
Review by GerwynW Fjelberg3 months ago
I've heard from my friends that animegami sell high quality products and they are well made I would highly recommend this website if you love anime pvc figures
Review by GCdR Kemei3 months ago
Good day! I wrote to the store’s mail about my order. Order number 252609. Delivery was supposed to arrive in Russia, Moscow, at the address: Danilovskaya Naberezhnaya, 6, building 3, apartment 6, 08/26/2019. But unfortunately there was no delivery. This is a birthday present and is urgently needed! Where my package is located, they did not answer me. They did not return the money. Delivery times out. I am very upset.