Excellent service and very helpful to English speakers on the telephone! Would definitely recommend using as your service provider.
Review by Readhead3 months ago
Very pleasant customer serveice
Review by Chulsik4 months ago
I had a problem with both my internet line and my old router. They reacted fast and solved all my issues. Support was very professional.
Review by Mcstar Achhpilia1 year ago
First and foremost, even though they offer a "speed warranty", the actual speed never, ever surpassed half of what I've been paying for more than 2 years.
They issue and post paper bills literally 4 days before they set the payment due date and charge 100 kr. (the maximum the law allows them to) for every 10 days you go due.
Their phone support is slow and expect long queues regardless on which day you reach them; sometimes they don't have any agents, even within their normal working hours.
And when they do pick it up, expect to be yelled at and treated with no respect
Review by Shobeni4 years ago
These guys were awesome in assisting us with our router issue. great customer service!! highly recommended!!
Review by Darralyn5 years ago
Martin took just 5 minutes to set up the account and get us online. 5 minutes constitutes a record (both for Denmanrk AND the UK).
Review by Kwev Trause5 years ago
Exceptional good service ever, good looking too. So Andelsnet has the package. :-)
Review by Irum Lesulie5 years ago
I can only give my highest reccommendations to Andelsnet and only had a very pleasant experience with it. Cheap and good quality internet, fast installation and extremely pleasant and helpful customer support, that would always go an extra mile to help you out.
Review by AlexanderSoccerJerseySV5 years ago
I contacted andels.net recently about problems with our HD channels. I couldn't find any support contact info (now I know: [email protected]), so I wrote a review here on Trustpilot. The next morning (!) my wife got contacted by andels.net - they offered for a technician to come by the next day (!) and have a closer look at the issue. They fixed it on the spot. Really happy about it - thank you!
Review by Henricks5 years ago
Helpful and friendly customer service.
Review by Bilie Piesinas6 years ago
I received a super service with a smile. Bob from the support team was extremely helpful and went beyond his call of duty to help me set up my tv, at the same time he talked me through computer problems. A big thank you to him!
Andels.net is rated 5.0 based on
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