ARW has always responded in a timely manner. The service men were on time, called ahead to let me know when they'd arrive, and generally how long the process would take. They were kind and courteous and answered any questions that I had.
Review by Benkey1 month ago
Customer representative was very pleasant and knowledgeable
Review by Liliyan Asanka1 month ago
Great customer service. I had a problem with my garage door opener and I called and service was very quick. I got a new opener in a timely because the opener had to be ordered. The rep that installed my opener was very professional and answered any questions I had.
Review by Zoryana1 month ago
Quick and dependable!! American Residential Warranty (ARW) uses AIG Warranty services as the warranty provider and administrator for my plan which provides nation wide quality home repair services. These services are far superior to all other competitors. I know this to be a fact since I have had services provided by most of the other major warranty companies that frequently advertise on TV. They simply do not compare to ARW! My current plan includes Sewer, Waterline, all plumbing, all major appliances, and even includes all of my electronics and computers for a fraction of all the other competitors. Try ARW before you go elsewhere and save yourself all the headaches and delays I experienced with all the other service providers.
Review by Aatmaj1 month ago
Review by Sangit1 month ago
This company needs a lot of in house supervision due to the in house services, like there seems to be no supervisors on hand to see that issues are handled in a timely matter for the customers sake. Please take notes of these problems. Regards, L. Respass
Review by Purpleflolw1 month ago
I'm glad I got this it's helped me out so much with my home.
Review by AAGo Lanoix1 month ago
My washer stopped working I called American Residential Warranty and within 24 hours for the standard fee and nothing extra a licensed technician was in my home and fixed it. It runs like nothing ever happened. Thanks again ARW.
Review by Dhevan1 month ago
When i have a product fixed if i dont like the way it is fixed i call back and they send someone else out to fix it right
Review by Keyna1 month ago
Review by MsDre1 month ago
As a previous customer of a different home warranty company I am very please with how fast and responsive American Residential Warranty is. I would highly recommend them to anyone who is looking at a home warranty.
Review by SirBaltimore Jubileo1 month ago
Excellent service plus quick payment to the company that performed the work.
Review by Paqita1 month ago
Mi buen service y atencion al caliente
Review by Samnat2 months ago
Very happy with service.
Review by Axel Stanicic2 months ago
I have been with American residential warranty for a couple years now great customer services when filing a claim on a product in my home they had someone come right out to fix the problem I would recommend them to anyone
Review by Hemragul2 months ago
My experience with Americian warranty was awesome every discipline was courteous and every thing was explain. To me before they arrive at my home
Review by Dunnea2 months ago
Service was fast and easy.
Review by Nevamg2 months ago
Have used them a few time and always satisfied
Review by Snoopyfan2 months ago
thank you American residential warranty for everything very good job one call is all it took
Review by Nkemia Hartsteen2 months ago
One of the best service ever for sure
Review by NinjR2 months ago
Thank you guys
Review by Hirdaypal2 months ago
I’ve recommended family and friends to ARW I’m very satisfied with the services when it comes to appliances very good service. Electronics are a different process loooooong process
Review by Dobak2 months ago
The service is good to have. Ive only had one problem so far. When my husband called to put a claim in about our central air unit the repersentive was very unprofessional she was laughing and my husband got offenend because we felt like she was laughing at us because we told her it was extremely hot in our home but she said she was laughing with another repersentive was even more unprofessional
Review by Lizi2 months ago
We needed our dryer repaired. American Residential Warranty made the arrangements for a service tech. He arrived on time and had the parts needed to make the repair.
Review by Drhelciosegal2 months ago
American residential have helped me with my issues that was going on in my home my a.c. unit was broken and they were having issues but ARW didn't stop until they found a solution at a timely manner