After Sales Deficient.
A Kardia Mobile bought in June 2016 and therefore out of warranty now, failed regularly and properly to work in August 2019, but AliveCor could not care less. Warning, it may be that the Kardia Mobile has a very limited life span and there will be no support from AliveCor.
Review by Janantone Cuglietta8 months ago
Excellent product - very poor communication and customer service experience.
I bought the item, which had a 30 day trial period.
Later found out from doctor, that condition did not warrant need of product. So I asked to return it.
1/ Was asked why ? Then had different inconsistent emails asking for the order number, which was clearly on my email, and eventually received RMA.
2/Had to pay return postage.
3/No acknowledgment of item return
4/ Had to send 4 reminders to obtain a refund.
Dreadful experience. DO NOT BUY FROM THESE PEOPLE !
Review by Moumita Solefa11 months ago
Works great. Easy. Just wish i diagnosed tachycardia.
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