Purchased and delivered as expected from Amazon.
The product records your EC(K)G, you can't tell much from this except that you are in fact alive. I tried paying £5 for an analysis, the transaction failed.
Called support, hopeless incompetants that didn't know the software or how to stop it constantly reminding me to take medicines and record another ekg.
I've returned it and am looking for an alternate.
Review by DanielV4 months ago
Delivery failed due to shipping error - chased 4 times by email, no response to any email.
Had to contact MasterCard directly to get my money back as the companies customer service is non-existent.
Review by Haynesmachine Orlean8 months ago
After Sales Deficient.
A Kardia Mobile bought in June 2016 and therefore out of warranty now, failed regularly and properly to work in August 2019, but AliveCor could not care less. Warning, it may be that the Kardia Mobile has a very limited life span and there will be no support from AliveCor.
Review by Janantone Cuglietta1 year ago
Excellent product - very poor communication and customer service experience.
I bought the item, which had a 30 day trial period.
Later found out from doctor, that condition did not warrant need of product. So I asked to return it.
1/ Was asked why ? Then had different inconsistent emails asking for the order number, which was clearly on my email, and eventually received RMA.
2/Had to pay return postage.
3/No acknowledgment of item return
4/ Had to send 4 reminders to obtain a refund.
Dreadful experience. DO NOT BUY FROM THESE PEOPLE !
Review by Moumita Solefa1 year ago
Works great. Easy. Just wish i diagnosed tachycardia.
Review by Caryron3 years ago
I needed a portable rhythm strip and found out about the alivecor app and medical device that simply attaches to your iphone case. Works very well and it matched my actual EKG that I had done at the same time (just to test it out). I couldn't believe the low price compared to value that it provides and is even FDA cleared. You can even email the reading to your cardiologist.
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