Such a beautiful island but the customer service is really bad. I visited Seychelles twice in the last yr. Staff at the airport are very rude. One of the worst I've ever experienced. They all need to take a class on customer service skills. Too many workers, who don't smile. I came to Seychelles for my wedding. Staff didn't realize I could understand Creole but they were actually making fun of my family. Arriving and leaving is always one of the worst part of my trip to Seychelles.
Review by Natuk2 years ago
Poor experience. Please avoid.
I just back from a trip to Mauritius where I go once a year as my partner as relatives back there.
He flue few day before me, and they have lost his suitcase. When he had it back, the family gifts were missing for a value of £200. Then I joined him few days later and discover the lack of professionalism of this airline. I booked a flight by the window, and when boarding I have been told that they changed my seat. For one in the allée. Again, no apologises. Seychelle airport is a mess. The screens are not updated, boardings start at different gates.... the staff is rude and cold and the planes are old.
When I went back same scenario, with an horrible loud bip in for 40 minutes, driving everyone mad and we have been told the only food option was fish and rice. Annoying for vegetarians but again the staff didn't care. Next time we will fly emirates again.
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