We found Affinity Villas efficient, knowledgeable and friendly. Easy to communicate with and arrange our holiday villa rental which went without any problems. We also arranged car rental through them which went very smoothly. The likelihood is we will arrange another villa holiday in Portugal with them.
Review by Wijaya1 month ago
Affinity Villas were great to deal with concerning our recent villa booking and trip to Quinta do Lago. They went above and beyond to our expectations when a local representative even drove to a number of local supermarkets to our villa to advise whether they sold the correct pre-made baby milk for our seemingly fussy daughter!
Have already enquired for a villa next year.
Review by Jetesh1 month ago
Superb villa, very spacious, high spec fittings, spotlessly clean. The pool is large and also spotlessly clean. Convenient location for great beaches, and there is a supermarket about ten minutes drive away. Service from Affinity was first class.
Review by Zeborah1 month ago
Beautiful villas, good and prompt service.
Review by Arclight Lavadera2 months ago
My complaint, whilst linked to the Villa experience, also relates to Affinity Villas and the lack of ability to review their actual Villas on their site. Without this function new customers cannot see Villa reviews and therefore cannot make a choice based on anything other than location and photos and it is important to know negatives as well as positives to make a decision to spend thousands of pounds..
REVIEW OF VILLA
Casa Eira, near Alvor, Portugal.
I feel a bit bad to be giving this Villa a bad score, everything about this Villa was fantastic, except for one thing, the next door neighbour's dog, it sleeps outside about 20 meters from Casa Eira and barks all night (well every 2-3 hours), set off by the wind and/or the Villa's security lights..
My main complaint to the owner (who to be fair is lovely and you can see she wants to be helpful) is that she admitted to having had this problem for quite some time and said that some people find it a problem and others don't (I suspect it's more likely that some people complain to her and others don't!)..
This was my frustration is that we've spent ££££'s on this villa and this is a problem they should/could have fixed by now and it's clearly been going on for some time. Other than that the only other negative I can think of is there was a security camera IN the Kitchen, which I found very unusual, and a bit creepy to be honest, I know from friends who have these outside their houses that you can log in anytime. I would suggest they remove this, I'm not sure of the legality of having it.
The rest of my feedback is all positive, lovely rooms, Villa in mint condition, location is beautiful, grass is soft and perfect, swimming pool was amazing and we used it every day, the villa had everything you need for an amazing holiday.
COMPLAINT TO AFFINITY VILLAS
My complaint to Affinity Villas is that we were not warned of this issue. If they claim to not know about it then that is exactly their problem - they should know about it, but without any customer review function on the site or feedback request post-holiday of course they will not know. This is a problem for any company and a major flaw for customers wanting to book a villa.
Review by Northgal2 months ago
Very helpful and professional.
Review by SShaw2 months ago
We really cannot fault the entire service from Affinity Villas. It is the second year running we have booked accommodation through them and extremely pleased and highly recommended.
Review by CepedanoO2 months ago
Second time with Affinity and once again an excellent villa.
Everything went like clockwork and will certainly use them again.
The local cleaners were super, no issues at all.
Review by Purushotamadas Crianca2 months ago
The whole experience with Affinity Villas was excellent. From initial enquiries through to booking and arrival at the villa. A very thoughtful welcome hamper was at the villa, which was spotless and stunning. We will be booking with Affinity Villas from now on as this is the best experience we have ever had.
Review by LSPDRoe Basher2 months ago
Fabulous villa, better than expected, terrific coastal views and awesome pool, had a wonderful family feel and included everything you could possibly want plus the location was close to everywhere including Loule, a lovely old market town. The housekeeper came most days and was a lovely friendly lady. Great service with Affinity and would definitely book with them again.
Review by Sheros2 months ago
The villa lived up to and exceeded the photos. The welcome pack was comprehensive and gratefully received when we arrived. Maid and pool cleaner incredibly professional and thorough. The villa was so quiet but easily accessible by main roads. Silves the nearest town was charming and had everything we needed.
Review by Genner2 months ago
Fantastic villa, fabulous weather, the algarve is something else. l'll certainlly be back, a brilliant holiday.
Review by Chantie2 months ago
Our second time in an Affinity villa and just like the first time it did not disappoint us. The villa was fantastic and the service from the management team was first class. The pool was stunning and the villa was spotlessly clean. A fantastic welcome pack was the finishing touch. will be booking with Affinity again as they are a company we know we can trust. Well done Affinity, see you next year!
Review by Tolha Dumortiez2 months ago
Beautiful Villa and excellant sèrvice from Affinity Villas.
Review by StonerZone Regemortel2 months ago
We have now used Affinity Villas for 3 villa holidays and the service every time has been superb. I highly recommend this company.
Review by Chum2 months ago
We were really pleased with our private villa in Quinta do Sol', Carvoeiro. Our stay was amazing thanks to the really helpful and polite staff. The villa was in excellent condition and pool was maintained on a regular basis. Thank you for making our holiday a memorable one. Will love to come back again next year.
Review by Steawart2 months ago
A lovely villa and all went according to plan
Review by MooreExceptional2 months ago
excellent villa booking process easy and great information pack sent well in advance
Review by FirstRental3 months ago
We had a fabulous holiday! The villa was amazing! Affinity Villas were extremely helpful throughout the booking, ensuring we had everything we needed. They also corresponded with me immediately when I needed advice upon arrival! I will definitely be recommending them to others and will use them again !
Review by Purmilla3 months ago
As always first class service & first class villas
Review by Gurmanat3 months ago
Regarding our review of Casa Ventura in June 2019. I can confirm that after much correspondence the issues we raised have been dealt with to our satisfaction.
Review by Strollercise3 months ago
Excellent value and superb villas, would thoroughly recommend
Review by Nativia Utkutan3 months ago
Great holiday .
Totally as described .
Would definitely book with you again.
Review by Bafford3 months ago
Affinity Villas were spot. In every regard. Very likely to use them again.
Review by Ventsislava Seilo3 months ago
Rented 679 Royal Golf during August. Poor state of repair. Affinity Villas now falsely claiming we damaged an item of furniture and withholding deposit. Having to commence legal proceedings to recover.
UPDATE: It cannot be the responsibility of guests to inspect your villas for defects and arrange repairs. This is not what any holiday should be about. A proper inspection and maintenance regime needs to be in place and evidently is not. Your competitors send a rep to visit guests during every stay.