They don't inform you when they take your drive offline.
They don't notify you when there is issues with confirming your identity.
They don't respond to requests for help.
They don't respond to requests for cancellation and compensation.
Review by PaulVan5 years ago
While the 50 free gigs are nice, their support is rather poor. I had a lot of issues with their captcha solution because of vision problems. (The text is light black on a light gray background, they mix similar characters and numbers, etc.) Their support was unwilling to even discuss the issue with me. I raised the issue in their support forum and was told that they weren't interested in providing ADA type access. I closed my account and moved on.
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