Long response time is not what we are looking for in these towns of course we understand people are understaffed. But it seems in these times since they're understaffed at the office they would pay more attention to their website and their responses to people that are trying to save animals. I've waited over two weeks for a response. On top of it they're one of the only people that are requiring pay for their adoption by seniors. In times like this it seems like they would be more lenient and have a better response system since they're at home in front of their computers but that's not the case. I don't know if it's because of my last name or where I live but I have not received a response to date.
Review by íFakeYou3 months ago
To get straight to the point if you see a dog you really want on this site than go full steam ahead and do everything you can do to acquire him/her. If you leave it in the hands of these adoption agents well than good luck b/c they are unorganized and all over the map. Our focus was on one particular handsome and sweet dog and 1/2 way through the adoption process we than were informed "oh... well he's not available.. I mean, I don't think he is".... Fact is he was available on the website... once we got your vet check completed his status turned to PENDING (we thought it was us) and than days later they are telling us to adopt a different dog. Funny thing is that same day the National Great Pyrenees Rescue emailed us to see if we adopted him or not. So its quite apparent they are ALL OVER THE MAP. Good luck!
Review by Terly3 months ago
No one gets back to you I put in several applications And no one has gotten back to me there's so many animals out there that need to be adopted but this I feel is like a scam website
Review by Denitrius3 months ago
Long response. Asking for a lot of personal information including phone numbers of references, address, even education. They have declined my application just because I used to purchaise the medicine for heartworm disease not from my doctor, but bought independently. You will never hear real people talking to you. Just auto replies.
Review by Robyroy4 months ago
My family and I were looking for a new addition to our family, and we wanted to adopt a cat. However, most of our local shelters weren't accepting applications at this moment, due to COVID-19. So, we browsed online for a few days and discovered adopt-a-pet.com. DISCLAIMER: I am writing this review not to criticize the website, but a lister on this app.
We came across this Birman cat that we really loved. The lister stated that he was good with kids and good with dogs, which was great because we have two children and a small dog at home, so we thought this cat would be the perfect addition to our family. So, we filed an application to adopt him. The next morning, the lister replied to our application and said that she thought we were the perfect family and agreed to arrange a time for us to meet the cat.
Later that day, we scheduled to meet at a local parking lot in front of Walmart. Originally, we had planned to meet at 11:30 am. When we arrived, we called the lister----no answer. So we waited, because who knows, maybe they were late. And so, we stayed and waited in that parking lot for another 15 minutes. Still no text or call. At this point, we were starting to get frustrated. We called again, still no answer. After 5 minutes, we FINALLY received a call from the lister. What did she say? She told us that a family member wanted to keep the cat for another night, I'm assuming since they were too attached. We held our breath and agreed, and headed home.
That night, we arranged AGAIN to meet at Walmart at 12:30 am. Of course, I was starting to get red flags since all this was sort of sketchy. Why hadn't she called us sooner, but called us 15 minutes after what the arranged time was? Surely if she hadn't left the house she could've contacted us, or at least given us a quick text saying "Hey, we decided to keep her for one more night." But, no. Instead, she chose to contact us after 2 missed calls and numerous texts asking where she was. However, I shoved these thoughts aside and chose to give her the benefit of the doubt. I waited one more night.
The next morning, before we set out to get the cat, we called the lister. No answer. We rang once more, still no answer. At this point, everything was starting to become more suspicious and the red flags were waving like crazy. Still, we went forward and arrived at Walmart, calling her, yet AGAIN, to confirm that she was coming. No answer. Not even a single text. NOTHING. We waited at Walmart for the next 20 minutes, hoping that maybe she was stuck in traffic, and that she could give us a call soon. This was not the case. We made several calls and no one answered. We were so frustrated, we turned the car back around and headed home.
Once we got home, we texted her asking where she was and gave her one more call. STILL NO ANSWER. I was losing all hope at this point and everything was so frustrating. Then, OUT OF THE BLUE, I suddenly received a notification on my phone. IT WAS HER. So, NOW she decides to message us? I opened the text, and it was a long paragraph describing how she had BROKEN her phone and had just got it fixed. She kept saying how she couldn't find any way of reaching me, and that she can only now.
Now that got me thinking. Since she said she had family members (that wanted to keep the cat for one more night), couldn't she have borrowed one of their phones? Better yet, couldn't she have found a computer or such? And even if she had broken her phone while she was driving, surely if she had taken it to the tech store, couldn't she have asked to borrow THEIR phone for a second? We replied with all these questions, and its been a few hours already and she hasn't responded yet at all. Not a call, nothing.
This is why I want to write this review. Since not all pets listed on this website are from shelters, as some are from private owners, be careful about who you are adopting from. If you see red flags, back out IMMEDIATELY. Do not waste your time and energy investing in something that will not turn out good. Of course, there are good people on the site and some pets ARE from shelters. Be careful who you are contacting, there could be many scammers like this one floating on the web.
We ended up with not only NO CAT but also frustration. Honestly, it's not even about how we didn't end up with the cat, but how furious this person was and how disgusting the behavior is. This sort of thing is pure scammer behavior, but there's nothing that we can do, as there is no address to their house or anything. I hope this review can alert anyone who is wanting to adopt from that website. Listen to the red flags, and make sure you are adopting from someone that can be trusted.
Review by ChrisCooper5 months ago
Their Pomona address is a P.O. Box, They encourage you to "leave an email" which they NEVER reply to. Their voice mail is a joke as the VM mailbox has been "FULL" for two years. When they email you, your answer is returned "undeliverable". I accepted the adoption from an owner looking to "rehome" a dog and THOUGHT that all the buttons had been pressed to facilitate adoption fees, vaccine and veterinarian history to be forwarded so as to register the dog in Los Angeles county........NOTHING. Contacted owner of dog who insisted that AdoptAPet had assured her that "the deal was closed". IF NO PAPERWORK THE DOG WILL HAVE TO BE REVACCINATED.........WHAT PROOF OF SPAYING? ANIMAL WAS ADVERTISED AS "HOUSE TRAINED AND GOOD WITH CHILDREN AND OTHER DOGS......... NOT HOUSE TRAINED, TRAINED TO PEE PAD, BARKS, ILL MANNERED , HAVING TO UNTRAIN DOG THAT THINKS OKAY TO BUSINESS IN HOUSE.... I LOVE HER SO I'LL BITE THE BULLET BUT ADOPT A PET IS ONLY INTERESTED IN YOUR DONATIONS.
Review by CONtrax Washi5 months ago
Contacted 3 different listings about adopting a cat. The first one was already adopted but never deleted the listing after several months. The other two listings wouldn't respond at all, even after several messages. Waste of time, find pets somewhere else that actually makes an effort.
Review by Mandraian6 months ago
I got to notifications on 2 different dogs I wrote to them on both occasion saying I was intersted in both dogs and both times got no response. This website is based on false hope not just for us but for the animals as well
Review by Asfiandi6 months ago
CNH rescue adoption was a pleasant experience. They were very friendly and professional. They allowed my daughter and I to spend time with Oreo without pressuring us. They explained everything and answered all of my questions. I would highly recommend their services. They are Great people to work with. Thanks CNH for a pleasant experience
Review by Scammedwidow8 months ago
We spent days on the site applying for dogs. We were sent to Hands of Hope in Great Bend, Kansas. We have excellent pet fences and 20 acres of trees and ponds to go on walks with our dogs. If you are in a rural area and large dogs are outside dogs, forget it. The site is only for those wanting a 100% house dog. The organization is in error by not clearly stating so. High energy dogs like Labs must be house dogs in their view. I'm a wildlife biologist and high energy dogs need to have some room to run in and play. A house is prison for them.
Review by Stlbgmike8 months ago
This place is a joke! Don't waste your time inquiring about a pet. I can't prove it but I feel that this establishment is very prejudice against certain families.
Review by Aarol10 months ago
Tried for months to adopt from many different rescues. Had my yard fenced in ($5000.00). Apprently what held me up was my veterinarian of 40 years retired and I used vet pet at tractor supply, that wasn't accessible to them. I found a dog from the Amish for $245.00, Australian poodle mix.
Review by Marcelle10 months ago
I wish I had read these horrible reviews before I got my beautiful girl. They said she was a pedigree shepherd. SHE ISN'T. They said she was microchipped. SHE ISN'T. They said she was in Rhode Island. She was in Kentucky. They said she was heartworm negative. SHE ISN'T. So now, instead of Christmas gifts, I get vet bills. We are gong to treat her, we love her. But this organization is awful. THEY LIE. My poor baby was transported to Connecticut from Kentucky, right after being spay...THAT DAY. Awful. Had to charge $400.00 dollars to someone in Kentucky, and then pay $200.00 to the van transport...CASH ONLY. Shady. Very shady. They should be paying me. RUN AWAY.
Review by JewelrySales11 months ago
I am not one to leave reviews, however the experience my family and I have been through NEEDS to be known so this does not happen to another family.
My family and I have been looking for a dog for months. We wanted to find a doberman pincer type dog and wanted to provide a home for a dog in need. We looked into breeders however they can be expensive and we wanted to give a dog a home that really NEEDED one.
After finding a puppy,through adopt-a-pet.com we started the process. After filling out the application and following all instructions to the letter on June 10th, we waited. Literally three weeks went by before Back road rescue brigade emailed us back on July 1st apologizing that they we busy but wanted to know if we were still interested and can we send the application. Of coarse we were. Back road rescue brigade stated they never received or application. No matter, I resent the previously sent application to the same email address and then waited. Another week went by and we received an email stating that everything looks great. they reached out to our vet and references and emailed us that we were approved for Celeste (the dog we waned to rescue). Another week went by and I did not hear anything, so I reached out and asked if there was any forward progress with the adoption process and if anything further was required on my end. They responded and stated all is good an we will work out the acquisition details. They informed me of how much money I would have to pay to adopt and where and when I would need to pick up our new family member. My wife, 9 year old daughter and 10 year old son were ecstatic. We went shopping for a bed, name tag, food and all the other fun items you get when getting a new dog. After some texting back and forth working out the details we we set up a time and day to pick up the dog (Friday July 19th). I worked out with my job that I was leaving early as we needed to travel an hour to get her. My kids and wife were super excited as they were part of the entire process. Last night (Wednesday July 17th at 9 p.m. I get a call stating that the dog got away form the handler, didn't come back when they called her and had to go down the street to get her. (her being the dog). Celeste is fine but now I am being told that they think the 6 month old puppy may have separation anxiety and needs to see a therapist to be analyzed. Being receptive to this I inquired the process. I was told it will take a month and they do not know what that will yield. Then I was told that they changed their mind and do not want us to have Celeste and for the only reason is they are worried about the dogs mental state. I get it, the dog does come first, however WHY is this being brought to my attention two days before we were scheduled to pick her up. Why am I not allowed the opportunity to provide the health care for the animal that will be spending the rest of its life with us. I begged and pleaded if there is anything I can do to secure Celeste and ensure she will have a loving home and family. I was pretty much blown off and told to look online as there may be another dog I may like.
My kids cried themselves to sleep last night and I am furious. Not that I was not allowed to adopt the dog, that the whole above process actually took place to have them pull the rug out form under us. This morning was no better with the kids. tears and crying begging me to let them call this person and see if they can convince them that Celeste will have a good home and the attention she needs.
This business, if it could be called that has caused heart ache of two young children and that makes me sick. ANYONE thinking of using adopt a pet.com. know that they do not properly vet the people that post animals for adoption on their site. They are setting up individuals to have their time wasted and be let down at the last minute. I attempted to reach out to adopt a pet both times. once when a response was not received on the initial request for adoption and now to explain the above situation. NO RESPONSE. I am disgusted with the entire experience and sick to my stomach over this. I will be leaving this review on every site I can find to ensure that no other child goes through this heart ache.
Review by Macdarragh1 year ago
If this site that pretty much covers a huge number of pets is not sufficient enough with people, responders, and sources, they should not be created and give people false hope and sense of getting a pet for the families.
Every time i liked a pet and sent an email, it took so long for them to respond and every time they said the pet has been adopted. Very disappointed. I wish there were more sites available for pet adoption. Because i only have the option of going to my local shelters. Not many choices. So sad.
Review by Aatlas3 years ago
Adoptapet.com, like Petfinder.com is more like Craigslist for pet adoption than anything else. You are not adopting from the site, you are adopting from the listing organization. They just provide the marketplace to help you find listings and to communicate with the pet advertiser.
Adopt A Pet supposedly vettes the organizations that list on the site, but this seems limited to a Vet Reference and they do not require proof of 501(c)(3) status or that documentation to prove you have required permits to operate a shelter or rescue in order to list on their site. There standards are not transparent and there are a lot of bad actors and wackos to be found.
The only mechanism they provide for complaining about an organization is via email and that information is way too hard to find. This lets a lot of bad actors and wackadoodles stay in business and make pet adoption far more frustrating than it should be.
PetFinder (and all the pet adoptions sites) really need to provided a rating and review system like eBay, This would quickly identify the organizations to avoid and save people heartache and frustration.
They should also require a link to the adoption requirements and applications on the site.
If they were to do these two things, I believe the majority of the complaints about pet adoption could be avoided.
Review by ShirleyMazotasDavis Karayiannid5 years ago
Safe site with tons of info on pet adoption.
Review by Trettjs HarveyCustomer5 years ago
Excellent site for finding a cat or kitten to adopt.
Review by Nyabise Agamau10 years ago
Great pet adoption service site.
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