Our insurance agent was extremely helpful in supporting us through our home owners insurance claim. He along with our home office agents, advocated on our behalf.
Review by Maryapple4 weeks ago
Have always gotten great services, thank you
Review by Lexer1 month ago
Don was very informational during the audit. He was very polite and made the meeting less stressful.
Review by Neeksy1 month ago
QUICK RESPONSE FROM ALL INVOLVED.
Review by Vereecke1 month ago
Excellent to work with
Review by Xarim Ewasiuk1 month ago
I think it’s the worst insurance ever, I can’t get history of payments, my business is down 80% and I’m paying more, not seeing refunds for workman’s Comp, I have asked numerious times for itemized past billing, and my agent won’t send it.
Review by Moraga2 months ago
Acuity employees are very professional and handled the claim in a timely manner!
Review by Menut2 months ago
I had to file a claim resulting from a wind storm. I hated to call as it was my first time and I didn't know what to expect. However, when I did, I was pleasantly surprised. The Claims staff was absolutely wonderful to work with. Everything went so smooth. From the adjuster coming to my home, he was very pleasant and knew his job. All issues were addressed and explained, and my questions and concerns were answered. I found a good contractor who's estimate was within the estimate given by the adjuster. The contractor was excellent and within two weeks everything was taken care of. I am so glad that I had a friend who recommended Acuity Ins. to me.
Review by Komor2 months ago
Easy to use and understand.
Review by Tackler2 months ago
My agent is great. I haven’t had any claims so it’s hard to say much about the company.
Review by Stolzer Kahsay2 months ago
I've had Acuity for as long as I can remember, but recently we've purchased a new vehicle back in July. We got rid of our old vehicle and put our new vehicle on and our policy skyrocketed to an amount that we cannot afford. Unfortunately, we've had to go somewhere else that was in our budget. I didn't want to take this route, but over 2 grand for 2 vehicles for quarterly payments is absolutley ridiculous!!
Review by Aner2 months ago
Acuity has always had the upmost professionalism and kindness when I call.
Review by Pazzdi2 months ago
Agent was very helpful in understanding and resolving my issue.
Review by Thagrith2 months ago
Love our agent. He is wonderful
Review by Kipri2 months ago
My agent recommended this company and your insurance company is only as good as your agent
Review by Freddric2 months ago
Worst company ever. My daughter was in an accident over a week ago and they still haven’t towed her car to a garage to be fixed. It was drivable right after accident but once in her garage not so much. They haven’t even looked at her car. Going on 9 days. I’ve never heard of this. State Farm is 24/7 and your car is at a garage within 24 hours. Going with this company was a bad decision. Stay clear of this company. They take your premiums and leave you high and dry when you have an accident.
Review by JoannaMyles2 months ago
Worst Insurance Company Ever ! !
Review by Brillantin Holterberg2 months ago
I have been very satisfied with Acuity and it's employees. Friendly and helpful.
Review by TigerAlu2 months ago
Acuity has good insurance. They were less expensive then the other insurance companies.
Review by Quispe2 months ago
Absolutely the worst Insurance company around.Rude employees and very rude supervisors that do not know about laws in different states.
Review by Firetwirl2 months ago
I have had Acuity for many years and had nothing but good service from them, along with excellent rates
Review by Recycled3 months ago
Would give zero stars if possible. Total waste of money. If you ever use your liability insurance due to an occurrence at work, they either drop you or raise your rates exponentially.
In addition, as a llc independent contractor, I am audited every year under the auspices of “we’ll give you a better rate” but my premium always goes up. If you don’t complete the audit, which in my case will cost me hundred of dollars in lost time/wages/tracking down insignificant paperwork to prove that someone I subcontract work to (who is also a legit llc in their own right and who pays their damn taxes on time) isn’t an “employee” of mine...best part: rather than drop me for non-compliance and refund the remainder of my premium, they will double or triple my premium and when I don’t pay it, they send me to collections- despite the fact that I signed no paperwork in the first place in order to enact my original policy..,so tell me how this is legal? Total joke and a rigged system
Review by KymH3 months ago
Great coverage, but may cost a little more.
Review by DavidAbrams3 months ago
Being new to the business world, we were very nervous about what insurance we needed to have to protect our new business. The staff at Acuity were able to guide us through the maze of the insurance world. As complicated as the insurance world is, the staff at Acuity make it simple to understand.
The staff are wonderful to work with. They are willing to help in any way needed. Thank You!!!!
Review by RogerH Vertera3 months ago
Anyone looks good when everything is going smoothly. Its when the #@$&! hits the fan that you find out who the great ones are - and Acuity is the best. They're very professional, they communicate well, and they handle things promptly. We've had several insurance companies over the years, and Acuity has been the best.