Acima Credit Reviews

I am unhappy with my whole experience at acima and I will be contacting an attorney and the better business bureau regarding this whole situation because I want to make sure this type of thing does not continue to happen to hard work people especially during such a devastating time in the world. I am a single mother with two kids and my pay was bumped down to part time which I can barely afford to pay rent but this company had no concern for that and they were worried about was the money then there was a system glitch in their system which caused my payoff to not go through even though it was paid on time, I got charged an additional 100 dollars for the days that I waited just to payoff my loan again.

The rate is ridiculous, we were not told prior to purchase how much this would cost us, sone of the fault would be our fault for not reading all the tiny print but the salesperson flat out lied about how the program worked. I would never recommend this to anyone, it cost 20x what it was sold to us for, I could have put it on my credit card for less

THEIR A RENT TO OWN COMP> THEY WILL CHARGE YOU DUBLE AND KEEP LYING ABOUT THE CHARGES !!! THE WILL ROB YOU BLIND !!!! ITS NOT A CREDIT ITS A RENT TO OWN !!!!~! AND THEY OWN YOU UNTIL YOU PAY THEM OFF !!!!

If I could rate this company with zero stars I would, there is so many fees and taxes they dont tell you about when purchasing. This was my first and last time using this company.

Hit the payoff button and they still made m3 pay 2 more payments. Will never use them again. Total ripoff and horrible custom service.

You charged me double what my glasses cost just make monthly payments!! You are a joke!

too expensive. There are many other better services. I will not come back

Someone stole my identity and is using my SSN to have a loan with you. I’m amazed at how you couldn’t verify that persons identity. I tried to file a dispute with experian but was told you folks claimed you had the correct info. I live in VA whoever has a loan through you lives in TN. CANT BELIEVE YOU DON’T VERIFY PEOPLES SSN with there drivers license. Especially let alone run an ofac report

I told you guys when I can applied For This line of credit that I only get money on the 3rd of every month. And I was told that after I make my first 2 week payment that you would change my payment options. But your employee that I spoke with told me soon ad the payment clears we will call you and change payment dates. No one returned my call, and it resulted in over draft fees and the payment for the amount of 60.00,dollars. So now I I went bank 95.00 dollars because of your company. You guts cost me money I don't have. I raise 2 granddaughters on my fixed income. Now next month I won't have enough money to pay my rent.

You all are robbing people with rental wheels charging taxes on a payment on heard of if you miss the payoff deadline tacked on 4,000 on top of the loan crazy stay away from this type of loans

BEWARE OF THIS COMPANY!! A COMPLETE SCAM!!... THEY CHARGE $8.00 PER DAY ON TOP OF YOUR LOAN AMOUNT UNTIL ITS PAID OFF!!... I HAD AN ORIGINAL LOAN AMOUNT OF $1,400.09 WHICH I HAVE DECIDED TO PAY OFF IN 10 MONTHS AND THE I FOUND OUT THAT THE TOTAL AMOUNT THAT I HAD PAID IS IN FACT $2,800 AND SOME CHANGE!! THAT IS HIGHWAY ROBBERY!! THIS IS WORST THAN BEING CHARGE AN INTEREST RATE!! THEY CALLED IT A ‘DAILY RENTAL FEE”!!.... SO JUST HEADS UP TO THOSE DECIDING TO USE THIS COMPANY TO FINANCE ANYTHING!!!

im very upset I paid off loan on jan4 now there telling me I had fraud dec 5 of payment sent back I was not aware now I get email stating they restarted the account and charged a card I didn't not approve furthermore if a payment was sent back why not notified in 3 month I still have email from my pay off thanking me and also emails off uping my credit limit

I would give them no stars but they don’t have that option. I warn everyone stay away from this company!! They will screw you!! I will never use them again!!

Acima is not a good financing company they are not understanding when it comes to doing business with valued customers the late fees is crazy they do not draft payments according to date. if you can avoid acima please AVOID doing business with Them.

This was a huge headache from beginning to end. You get taxed on the total purchase, your initial payment AND every payment you make. They add an account close out fee to your final payment. They never tell you that you’re automatically signed up for the 12 month payment plan, even if you choose the 90 day plan. Trying to talk to CS is like trying to reason with my dogs. The cyclical double speak and their oh so poor math skills have you running for the migraine meds. Thank Goddess that this nightmare is over.

For the first couple of months everything was good, then yall started drafting my account twice in one week & this happened multiple times!! So I went to my bank & took out a loan to pay you off & I hope I never need to use you again! Thanks!

On February 7 2020 my pay off was $325.00 with a 25% early payoff discount. After a payment my payoff on February 20th was $341 again with 25% payoff they too my pay off and next day took a payment of $108. So in two weeks I want from $325 to $449. And some change for payoff. ACIMA cheats their coustomers. I was denied my request to talk to am true manager and not a call center supervisor. I requested a manager call by noon Monday and was told they could not guarantee the manager would call me in Monday. People who use Acmia lives paycheck to paycheck and can not afford to be ripped off like this. DO NOT ISE THEM!!!!!!!!

It’s too pricey , somehow it feels as if I was overcharged on my original loan. Loan sharks have a skill on knowing how to do that to innocent people. Each time I made a payment I had to pay heavy tax and that doesn’t add up even my last payment I paid over $51 in taxes alone. Just seems like a gimmick I won’t be a returning customer. My tip to you just save up your money to buy it WHOLE not payments !!! Buyer beware

Wish I could say more positive things about Acima but I cannot. Payments were affordable for my engagement ring however the one time I contacted customer service about an issue with a payment I really did not receive the kind of help I would’ve expected. Made a partial payment on the lease and then was told we would still owe the whole monthly payment amount instead of the remaining amount when the partial payment cleared before the next full payment was due. Needless to say I will not be using Acima again.

THIS IS A SCAM !!
Worst customer service Ive ever received! Never have I had a SUPERVISOR hang up on me especially if Im not talking down to or cussing them out. My situation is that the merchant has incorrect information on my 2 accounts , that's my FIRST issue, i shouldve only ever had 1-ONE account, so i call in and let two reps and a supervisor know i am DISPUTING these charges until they are resolved and they all ignored the dispute and adv me that collection attempts will continue which im pretty sure is ILLEGAL , then to put the cherry on top the SUPERVISOR at ACIMA hung up in my face while i was telling her for the 2nd time i was disputing until it was corrected and all she could tell me was that i needed to reach out to the merchant which I advised her had already been done and basically told me im just SOL and preceded to try and tell me collection attempts will continue which if someone is disputing an account can not be done until the issues are corrected so i am EXTREMELY disappointed in this company's knowledge and procedures.

This is a robbery without a gun
Definitely will not recommend this company
Lots of hidden fees
Your lease will double if you don’t pay it off in 99 days !!
This company should be shut down by law makers

So, I bought new tires and rims for my car back in August and finance everything through Acima. At first everything was going good. I decided to pay off my remaining amount before my 90 days was up to avoid the interest. I paid almost $1000. The guy that helped me "Forgot" to mention to me after my big payment that I will still owe $281 after the pay off to close the account. To make a long story short, I owe another $1200 because I never made the $281 payment that I was never told about. Worst experience ever. Customer service was no help at all. They told me sorry for the "Miscommunication". That there was nothing they could do to reverse this problem. Stay away from them and I will never do business with them again!