This company advertised an enclosure on their web site that I ordered. Then they requested a picture of my cart that needed to be sent within 24 hours and I sent one. Then they communicated there would be a 3 week delay and I could upgrade my order. I declined and requested a refund. At that point, they would not reply to messages and refused to disclose a phone number that would be answered. These guys are horrible to work with! Regardless of how good the deal appears, do not buy anything unless you want a play the "bait and switch" game!
Review by Dylania Visbeen6 months ago
They sent the wrong golf cart cover...had no need to use it till the weather got bad...tried to put it on a cart at my club yesterday and found out they had sent the wrong cover and it didn't fit..their mistake. Called and tried have a settlement, either reimbursement or exchange, they said, sorry, company policy was only 15 days...absolutely ridiculous on a seasonal product...AGAIN...THEIR FAULT< WRONG COVER!!
Review by Amiran7 months ago
If you order from this company and the cover does not fit they will charge you 35% restocking fee and you have to pay to ship it back. Stay away from this company. Other reviews say the customer service was rude, I totally agree. Again, read the fine print and stay away from this company
Review by Slazanger Jurgelevicius9 months ago
I ordered a "universal " fit cover. It does not fit at all. Vincent was rude, short, and uncooperative. I am out $200 with my only option of paying for return shipping and a credit towards a cover twice the price. I highly recommend shopping elsewhere.
Review by Brell2 years ago
Ace was great to work with. I like my cover for my ezgo cart and overall everything works great and easy to install.
Review by Aziq5 years ago
When I researched golf cart covers on line, I found Ace Golf Cart Covers. Their web page boosts of lowest price and excellent customer service. There were 61 reviews on this site. Only four were less than 5 star, and they were 4 star. This should have made me suspicious. Golf cart cover arrived. No instruction manual, and a factory defective part. Talked to Jeff. He first said they did not have instruction manual for this cover. In a later phone call Jeff changed his story to they now had reprint instruction manuals for this cover. Jeff also said he would send me a instruction manual and a replacement part for the defective part. It's been over a month and nothing from has been seen or heard of from Ace Golf Cart Covers. I gave Ace Golf Cart Covers a one star only because there was no lesser option.
AceGolfCartCovers is rated 2.0 based on
Write A Review
(It only takes 30 seconds!)
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about acegolfcartcovers.com.