We collate all the best reviews from around the Internet so you can view them in one place
Review by customer7 months ago
Quick and easy
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Review by SJW7 months ago
I felt like it was a little too much trouble for the travelex girl to serve me
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Review by Darren.7 months ago
The best rate I could find. Next day delivery. So very happy.
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Review by Fiona Dornan7 months ago
Efficient service
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Review by John7 months ago
Staff was really good and cheerful
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Review by Samuel Collins7 months ago
phone app is useless cant top up,have to go online and fill in all my details every time
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Review by Andrew7 months ago
Straightforward, as promised, good website
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Review by Gary Morrissey7 months ago
Great service at Manchester Airport T3.
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Review by Gareth Greenwood7 months ago
Easy to order on line but it did take some time for the agent to learn how to handle a collection transaction at the Travelex booth in Heathrow T3.
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Review by V. PG8 months ago
Topping up my money card was straightforward and easy, and free. The exchange rate was competitive but not the very best on offer.
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Review by Dave Gorshkov8 months ago
Very slow service
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Review by C Shaw8 months ago
Lovely customer service! Thank you!
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Review by Anthony Haughie8 months ago
My wife and I ordered two Travel Money Cards online a week ago to pick up on arrival into Heathrow, and received confirmation emails confirming as such. The cards were not ready on arrival so the whole registration process had to be done again. In doing the registration the Travelex staff member then added my wife’s Mother’s maiden name as a security check on both my wife’s account and mine, which then required a separate phone call to correct. Finally, I have been unable to successfully register my Money Card on the Travelex website - when I phoned Travelex they offered no explanation for the error and three days later have still not corrected the problem. Truly dreadful experience and service from start to finish.
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Review by Rowland King8 months ago
Easy to use web site and home delivery service.
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Review by David Reynolds8 months ago
Easy to Use and great rates
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Review by Mr Murjaneh8 months ago
Not happy using the money card. I am on holiday. I am able to use the card to pay in shops. However, I am unable to buy tickets online for visiting places. I am not able to benefit from all the available deals. I sent e-mail to customer service but no reply. Today I had to use my UK debit card with all the related expensive because my platinum currency card is simply not helping me.
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Review by Paul H8 months ago
Super easy service. Ordered my currency online and it was delivered the next day. The reason I’m giving it four stars and not five is because I tried to do this on my iPad and the order wouldn’t go through it would take me back to fill-in my name and address details again. So I switched to the laptop and it went through first time. Lucky I have a laptop.
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Review by Donald Allen8 months ago
Quick and simple. Hassle free.
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Review by John Nash8 months ago
Easily organised
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Review by Sally Charlton8 months ago
Easy process. Would have given top marks if i could have loaded more money onto it. Just means i will have to load it maybe 2 more times.
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Review by Robbie W9 months ago
Very efficient online pre-order service. Picked up US Dollars in Terminal 3 Heathrow in a matter of minutes and gained 20 cents on every £ converted.
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Review by Colin Thatcher9 months ago
Great service
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Review by Morgan10 months ago
Tried to register my card after purchase. The Travelex website would not work with either my I OS laptop or phone. Customer service basically said I was SOL and should use Windows as their website is not compatible with I OS. I was not informed of this prior to purchase and nowhere in their printed or online material is this incompatibility mentioned. The customer service representative talked over me and basically treated me like a nincompoop. Asked to speak with his supervisor was transferred to hold hell and then was hung up on.
