Player Layer Reviews

Appalling service ordered football kit payed then not in stock ! They sent out the shorts still waiting on the socks and top after 1 month . How can this be . the football season will be over by the time I get it . And called customer services apparently just come in but will still have to wait another nine days for delivery. I think the club should find another kit supplier very poor service.

Abysmal customer service. Placed my order on 2nd August (P1005705) for sons sport kit. There were some labels as part of the order but because these weren’t available, Playerlayer held up the rest of the £200 order to save on postage costs (which would have amounted to a few extra pence for the labels). I phoned up today (2nd September) - CustomerService services could give me no clarity whatsoever on when order would be delivered. I asked to speak to her supervisor/manager and was told “there’s no point, they’ll tell you exactly the same thing as I have”, although she did agree the whole thing represented poor customer service. Totally in the dark as to when order will be dispatched/delivered. They know they can treat customers how they like as there is no alternative company to buy the school sport kit from. Absolute shambles of a company. Pathetic.

Abysmal customer service. Placed my order on 2nd August (P1005705) for sons sport kit. There were some labels as part of the order but because these weren't available, Playerlayer held up the rest of the £200 order to save on postage costs (which would have amounted to a few extra pence for the labels). I phoned up today (2nd September) - CustomerService services could give me no clarity whatsoever on when order would be delivered. I asked to speak to her supervisor/manager and was told "there's no point, they'll tell you exactly the same thing as I have", although she did agree the whole thing represented poor customer service. Totally in the dark as to when order will be dispatched/delivered. They know they can treat customers how they like as there is no alternative company to buy the school sport kit from. Absolute shambles of a company. Pathetic.

Love the quality of these leggings, they are a great fit and super comfy too. I use them for sport and also lounging. Would recommend.

Recieved my order much sooner than expected, excellent quality really happy with my leggings and top 👍💞

I have had numerous deliveries now from Playerlayer for all my training needs. The quality and personalisation is so good I now use for my coaching uniform.
Highly recommend. FIVE STARS!
Luke Melling
PGA Golf Professional

Ordered several items made from plastic bottles.... that blows my mind before we even start!!!!!! Leggings and other items all amazing quality... great material and great fit! Delivery was super fast and all items arrived in immaculate condition.... can't recommend this company enough! If you want to look good and help the environment these are the Company for you... will definitely be ordering again!!!! Thanks PlayerLayer :-)

The PL leggings are the most comfortable leggings I've ever worn! They stay in place and feel so comfy in to exercise. I also wear them casually in the day as they are so thick and don't go see through like a lot of others.
I love how high waisted they are too, very flattering.
Would definitely recommend to anyone wanting a decent pair of black leggings for active wear or just normal daily use.

Love my new leggings! The fit is perfect, they are really comfortable and I feel great in them! Highly recommend!

Ordered several items made from plastic bottles.... that blows my mind before we even start!!!!!! Leggings and other items all amazing quality... great material and great fit! Delivery was super fast and all items arrived in immaculate condition.... can't recommend this company enough! If you want to look good and help the environment these are the Company for you... will definitely be ordering again!!!! Thanks PlayerLayer :-)

These are the most comfortable leggings I own. They are really supportive and the high waist band means that unlike other leggings you don't have to keep yanking them up every 2 seconds. Hard to believe that they are made from recycled material which is such a fantastic idea. Would highly recommend these to anyone into their exercise and also just for active people for day to day wear.

Great quality, you get what you pay for and more! We've ordered for the whole family! Will look to order again, great all round sports kit and casual wear.

The PlayerLayer website is easy to navigate and an all round efficient experience, would highly recommend.

The most comfortable leggings I've ever owned and fantastic quality. I then went to buy a second pair

The Eco leggings are insane. Best pair of leggings I've ever owned, great service also especially in lockdown!

Fast delivery and great prices, sizes seem spot on and non see through (leggings) the fit feels lively too overall great product

Wow, it's fantastic to find sustainable sports clothing, I've got a couple of pairs of the Ecolayer leggings but I've recently bought a sweatshirt and an Eco mid layer. Great service, quick delivery and a really quality product.

Rubbish, rubbish, rubbish, avoid, avoid, avoid.
Order finally arrived 7 months after it was placed, after numerous phone calls and emails.

I don't want to even give 1 star for this company. The online purchase is not user-friendly. Ordered and reordered for 6 times, all were cancelled. When I checked with them, I was told that there was inactivity and no payment was made for each order, where in fact I did key-in my card details and click the submit payment button. Then, I had a terrible experience with their customer service. Slow in replying email (if they even bother to reply), and had to keep following-up on a simple email query. My first email on the issue was sent early Feb 2020 and until now the issue is not resolved.

The product came more than a month after the expected delivery date. Very disappointing. Customer service was awful aswell

What a joke this company is , ordered items for Christmas presents for my niece at university, I was told delivery would be in time for Christmas but however it was never going to happen
When you ring customer services it seems funny to them that you are having to keep calling them for updates
Now I suppose I will have to fight for a refund , just hope this don’t take as long a delivery from them take

Needed Wales Exile items for a game.Product not available for ages - when it did come on-line despite being promised it would be actioned as urgent - nothing. Chased up - promised it would be delivered on Wednesday (day needed!!!) - now Saturday - just informed won't be here until Monday!!!! Unless I had to - wouldn't use/buy from them EVER!

Horrendously poor service. It took two months and numerous emails and phone calls to get the PE kit my son needed- and as there are no contact details on the website this wasn't straightforward. Delivery dates and excuses seemed to be made up on the spot and no employee I spoke to appeared to think there was any problem with the fact they had taken the money but failed to deliver. We had no choice but to use them thanks to the school having signed a contract for them to provide PE kit, but if you can avoid, avoid, avoid.

No words can describe how angry and appalled I am at this company. My team placed an order for ice hockey jerseys in late November of 2018, and we only received the jerseys in late March 2019. That would have been fine and we would have been happy to just receive them before our National matches. However our jerseys, which arrived in individual packaging, turned out to be M O U L D Y. As in, our new jerseys arrived with GREEN MOULD on them. Although there were a handful which were fresh and unaffected, most of the other jerseys were not so lucky. We had one white jersey which was so bad that the whole thing was green.

This is utterly revolting and definitely against our consumer rights. I am fuming that I, alongside my teammates, had to pay around £65 for a product which took months to arrive, and in such a despicable state. I can not comprehend how and why universities and other organisations are continuing to collab with this poor company which clearly cannot handle their workload. If you are looking to work with this company, I suggest you don't.

The customer service was simply appalling. I can not believe that universities use this company. When asking about my order the basically attacked me as the customer saying like 'we're trying we're' disgraceful.