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Review by Carlus3 years ago
I rented a car from Paull's Vehicle Rental In Leicester, their price was great but the after service is atrocious. They make no reasonable attempts to resolve disputes and any issues with the vehicle is estimated by Lanesborough Body Repair Centre, which is a similar name to the Limited company name for Paull's (how convenient). They do an estimate and take the payment from your account without contacting you. The customer service I received was horrendous and when I asked to speak with a manager (Kim) she was just as bad. I have always had a good experience in the past but the true reflection of a company is when you have an issue that you are looking to get resolved. Very disappointed!!
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