Cruise1st.co.uk Reviews

Awesome - really lovely helpful staff. Nothing was too much trouble and everything was explained.All elements were of our Cruise were dealt with. Would recommend and use again.

The cruise ship was unbelievable and the service was outstanding. This was my second cruise with Royal Caribbean and it was an amazing ship. The food and entertainment was simply fantastic

Efficient service and very helpful

They did everything possable and i will certainly recomend cruise 1st

Customer service was very good, agent was very knowledgeable

Very friendly, knowledgeable and enthusiastic when we were booking. However the service since has been poor.
No information on the cruise ship or the trips available from either Cruise1st or the cruise company. We were not even given the cruise line website address. All we have is a list of stops on the trip. We have had to Google all this ourselves and book independently which as first time cruisers is a bit off putting. Cruise1st asked for all the passport and next of kin info when we booked so we would get the tickets 2 weeks before travelling but did nothing as far as I can see since they then sent an email 10 days before departure saying we needed to do all this online ourselves - preferably 30 days before. Since online check in closes 3 days before this could have been a disaster. Especially since the instructions how to do it via Cruise1st website does not work.

Excellent customer service. Very friendly and efficient with lots of information provided. Thank you so much.

Carole was brilliant from the start. As first time cruisers she really made sure I had all the information to choose the right cruise for us.

The lady dealing with us was extremely helpful

Belinda was very helpful with our booking for our cruise this year and made the process very easy and straightforward.

I rang them and told them what I had seen in the local news paper and they advised me what else I could do to my cruise by extending it or may be going to another town .the options available was incredible. thanks for all the advise

Great trip