Majestic Star Casino Reviews

I was there in live casino in Indiana, it was okay really. Buy online format isn't for me, I lost $500 here and no excitement at all.

So I went there), while on maternity leave, I began to look for work on the Internet, I dug up so many things ... and stumbled upon an advertisement that seemed to be serious, there was nothing to worry about. OK. writing. They answer me that the job is to place bets on a certain system in an online casino, they open an account themselves and charge a first deposit of $ 500 !!

Can’t wait today is my birthday and I am ready to win. So far it’s a nice environment and good vibes. I hope I win big

I come everytime I visit fro California. The first time I came and only the first time did i win anything. After that the machines just took my money no matter the denomination i played. I was there in July and it was not a good experience. Besides losing a lot, people sit at slots and not playing them and they lie saying they saving the machine for someone. Go back an hour later they still sitting at the machine and not playing. At least at the indian casinos in Californiz pay every once in a while. I'll give it one more try at the Majestic, but I'll go somewhere else if the machines just take and take. It looks as if the machines have been fixed to take your money. I set on a machine for over 2 hours and only got 8 free spins. Horrible!!

the machines at this casino have been tampered with; and you do not have to be a professional gambler to figure this out, someone or something has reset these machines to the point where the bonus symbols will not take you into the bonus, in addition, you can only bet 30 cents on some machines, because they have set them to not pay out at any denomination, you bet the max you dont win so much as a dollar, you bet lower and the machines just eat your money up, I cannot understand why the management of this casino, think they can reset these machines and no one notice. Scammers and crooks, go there at your own risk.

This casino is worst casino in Indiana by far!My husband of 10 years came here together and were approached by security asking if i was begging him for money? I asked what was she talking about? I told her this was my husband!!she said im not talking to you im asking him! He replyed "What are you talking about this is my wife!"maybe because im white hes black?? This employee was rude and racists!2018 and Majestic Star Casino employs racists employees?? Maybe if she would of observed us talking to each other by name?or maybe if she would have onserved there cameras of us walking in together?But no since we were not the same color she assumed that we aren't together? Stay away from this casino ....worst employee customer service EVER!!We left right away and spent our money at Ameristar casino 100% better customer service by far....I made a report about this employee by yet have they contacted us about this incident....discusting discusting don't spent your money with is facility enjoy your self at other casinos close by and be treated like a person❤This is updating my review as of 2/23/2018 i have not been contacted by anyone from Majestic casino even thou they posted a review on my page.They send me monthly flyers for my promotions and they have my email and address to send me any contacts.They lie to much and like i said never contacted me.I will post a nrw review if they do contact me about there employee foul actions towards there customers...

I have never been treated so poorly...

My visit to Majestic Star Casino on Saturday, September 16th, 2017 was by far, the worst experience I have ever had at a Casino or any establishment for that matter.

PLEASE SHARE ON ANY AND ALL SOCIAL MEDIA AND REVIEW SITES YOU CAN THINK OF!!

Let me begin by saying I live in Illinois. Visiting Majestic Star Casino is over a 3 hour trip on public transportation from my home. Consisting of a Pace bus, a Metra, a CTA bus, another train and a $25 cab ride. I was meeting a friend and looking forward to 2 days of heavy gambling. My friends' phone wasn't getting a signal in the Casino. I was unable to call him to put my bag in his car or get the key to the hotel room to leave it there.

Upon arrival, I was told by security that I was unable to enter the Casino because I had a bag that contained a change of clothes for the next day and a toothbrush. Embarrassed, I asked to be escorted to the slot machine that my friend was playing to get his key. The answer was NO. Not only was it a NO, it was a NO with a smile and a chuckle. The enjoyment and pleasure he felt... you can easily tell it was the highlight of his evening. I tried reasoning with him to find some way of coming to a logical solution to all of this. All of my words were falling on deaf ears.

I get it, cant have a bag in the casino, rules are rules... not my issue. The arrogance of security to deny me entrance to the casino while smiling and laughing in my face in front of other "customers". Very rude and absolutely the most unprofessional behavior I have experienced from any one individual. I have never felt so small and belittled.

Ended up going to Ameristar 5 mins down the road and will continue to go there.

Sorry I will take my business elsewhere... You're only as strong as your weakest link. GOOD LUCK

If you are handicapped don't bother going. They do not help and they flock to you and proceed to tell you, you can't sit in a seat if you don't plan to play. I went with alot of money to play. Didn't even get in the seat when they told me i couldn't sit there if i wasn't playing the machine. Didn't even ask if i needed help just i couldn't sit there. Just because I'm in a wheelchair they thought i was poor. What a crock. Do not go there.

Casino needs to be updated,lights on majestic 1 third floor over slots by the mens bathroom have been dirty and not working for at least two years.Waitresses only come in this room twice a week and i am a tipper.looking for a change person in this room?Good luck with that, then when they do show up,they have attitudes.I dont even complain anymore because im always offered a free buffet,then when you get down there the food is poorly prepared.Why do i keep coming?Because i like majestic and keep trying to give you the chance to make it better.We not going to even talk about the arguments that have been going on on majestic 1 3rd level for at least 3 months.

they cut my promotions down from $15 to $7 even though i'm spending more money there. slot attendants are the worst ever. they don't acknowledge any lights at the top of the slot machines. they just stand in the doorway to casino rooms and chat with each other instead of walking around to see if anyone needs help. we have to go look for them. the tito machines are always out of order. most of the time, there is only one cage attendant serving a long line of customers. slot attendants and security don't do anything when a customer holds 3 and 4 machines without playing them but won't let anyone else play them. this happened on may 31st where someone was holding 5 machines for about 2 hours and no one did anything about it. this place is getting worse every time i come here. will start going to Ameristar and take the $500 a month i'm loosing here to at least get better treatment.

I give the poker room and staff 100 stars , dealers are friendly and very professional!
My girlfriend got her 100 dollar promo cash, and lost it in a machine because she was not informed that once she downloaded the 100 onto a machine it stayed on that machine, she thought it transferred to her card.... :(
I love to play the slots I wish there were more wheel of fortune slot machines. I was there on a Friday night it was about 3 am . I Returned to the slot machine area, and it had turned into a sad sight... I felt like I was walking around in a nursing home .... several elderly people sleeping in wheelchairs !! VERY SAD TO SEE !

I stopped going to majestic casino because i could spend 1000$ there every time i would go and my monthly promos were 5$??Im not the only player that notices this problem either?Then there employes are worst customer service ever.They don't great you and make you feel welcome like the other local casinosdo.Then when you enter the parking garage it smells like urine?To top that when you go to the bar area when theres some one there they serve you in plastic cups??They don't have people to help you out and there money changes are always broken or out of cash.Just worst casino in Indiana like i said stopped going my money is spent better by the other casino who are more customer friendly .Majestic casino employees act like your bothering them when you ask them something.

My mother and I often visit the buffet. Never have had a problem. All the employees are so nice and courteous. We look forward to eating there. There is always such a nice variety of food, always hot and good. And a good assortment of desserts. Always end up with an ice cream cone!

Need to update the overall appearance from the parking garage to the casino. Right now it's dark,dirty and depressing. Casinos are bright, shine and sparkle.. The buffet is great,, good food wonderful service, what else can you ask for.

The non smoking slot area does not have the same slot selection as the rest of the casino. You pick up the strong smoke smell in just a few minutes of being there. The new buffet is very good.

food is dry when left out too long

The Majestic is a great boat to spend a day out. They do give
very good promotions. The casino is kept clean. It is very easy to
get a cocktail waitress during the evening hours. There is a good
selection of slot machines. The people working there are friendly.

Food was served hot and appealing. Chef's were there to help serve you with any request. Servers were polite and willing to refill your beverage when needed. Love going to eat there!

Excellent customer service never took no for an answer. Always available to help

Food the same n deserts are not great tasting

Good choice of machines, great priced buffet, has one of the best steak houses. Non smoking floor needs improvement. Do not like fact that most of time beverage center no one is there,nthere is no cashier for black card holders, most go to smoking floor for those services and it is so smoky on those floors I'm am coughing after waiting in line there, even assessing non smoking floor you have to go through the a smoke filled area.

SOOTHING COLOR OF RESTURANT, LAKESIDE VIEWS THRUOUT , EASY ACCESS TO FOOD STATIONS THEY ARE CLEARLY AND PROPERLY MARKED, CLEAN AND PLEASANT.

Good variety of very tasty food!

I think they should a bigger variety of the food but overall it's a nice place to eat at.

Most of the staff is friendly and helpful. It would be nice if the food was kept filled a little better